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"Excellent Customer Service "

"Staff were very courteous (all staff always greeting me) and offered to lend a help whenever they had the opportunity to do so"

"Beautiful hotel with very helpful staff, less than 10min walk to KLCC"

"Clean rooms , perfect location to central mall and train station very good food and hospitality "

"It was such a memorable experience for our family of 5. Their staff were helpful and friendly. The dining experience was great and the room was exceptional and clean. They offer free shuttle to KLCC and Publica shopping malls. I would highly recommend Hyatt Regency KL. "

"Great stay"

"Very nice and convenient hotel"

"Nope"

"We were impressef with the hotel from the minute we stepped in. Frahana at reception was friendly and also offered tips on sightseeing. We told her we were checking out at 4am and no time for breakfast. She was kind to organise a packed breakfast for us. Our room was large and spacious and Hafizullah and Rahul cleaned our room and it looked clean. They even got the bed ready at night. Suiab at the resturant made time each day to chat and check how our day went with sightseeing. This made us feel like family and cared for. We enjoyed the range of foods at the breakfast buffet. The entire hotel staff were friendly and super efficient. It was handy having the hotel attached to the Pavillion mall to have meals. Will definitely stay there again if in Malaysia."