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"Staff are courteous and room are clean"

"Spotless rooms, kind and helpful staff, great lounge, ample toiletries items provided in lobby, very convenient location for those new to Osaka, Kitahama station is right outside the front door providing easy access to Shin-Osaka, Dotonbori, Shinsekai, and Nipponbashi. Within walking distance to Osaka Castle. LGBTQ welcoming and we lived our stay here. Bonus there is a great cafe and Family Mart downstairs."

"Excellent hotel- stylish clean rooms with lovely shower. We paid more for the executive room with lounge access. This provided delicious food cocktails, beer wine etc for avo& evening"

"Staff was very helpful and nice. Hotel was in a great location"

"Service and calls from the reception asking if we need towels."

"We had a wonderful stay! The place was very clean and well-maintained. It’s also within walking distance to Universal Studios, which made everything so convenient. The staff were friendly and accommodating throughout our stay. I especially appreciated how helpful they were when I needed a last-minute cab ride to the airport — they arranged it quickly and made the process stress-free. I will definitely come back and book here again. Highly recommended!"

"Clean rooms, nice views, great location"

"Excellent room great position within walking distance of everything fantastic buffet bfast friendly staff "

"Very close to railway station, staff very helpful, room clean,3 pillows to choose from, unfortunately massages didn't start till 6pm"