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Reviews of Cevahir Hotel Istanbul Asia

5 out of 5
Cevahir Hotel Istanbul Asia
Yali Mahallesi, Ziya Gökalp Caddesi, No. 21, Istanbul, Istanbul

Reviews

8.2

Very good

Rating 10 - Excellent. 483 out of 1006 reviews" "
Rating 8 - Good. 274 out of 1006 reviews" "
Rating 6 - Okay. 103 out of 1006 reviews" "
Rating 4 - Poor. 59 out of 1006 reviews" "
Rating 2 - Terrible. 87 out of 1006 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities
V good
Stayed 1 night in Apr 2024

10/10 Excellent

Dione

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic place everything was so clean everybody was so attentive rooms are nice. Just across from he street from the sea. Only about ten blocks from the train/metro and another ten from streets lined with restaurants and shops. There were grocery shops every block or so along with fresh markets.
Stayed 1 night in Apr 2024

10/10 Excellent

Iker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Cevahir Hotel Asia , Guest Relations on 22 Apr 2024
Dear Guest Iker, Thank you for giving our hotel a 5 out of 5 rating. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Emre YücekentSincerely,Guest Relations

10/10 Excellent

Bulent

Stayed 5 nights in Jan 2024
Response from Cevahir Hotel Asia , Guest Relations on 30 Jan 2024
Bay Bülent merhaba,Zaman ayırıp puanlama yaptığınız ve geribildirimde bulunduğunuz için çok teşekkür ederiz. Sizden 10 yıldızlı bir derece aldığımız için çok mutlu olduk. Otelimiz gerçekten eşsiz bir deneyim sunmayı amaçlıyor ve beklentilerinizi aştığımız için de ayrıca çok mutluyuz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi

8/10 Good

Igor

Stayed 1 night in Jan 2024
Response from Cevahir Hotel Asia , Guest Relations on 21 Mar 2024
Dear Guest Igor,Thank you for taking the time to rate our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Guest satisfaction is our top priority and you might contact me directly at Emre.Yucekent@cevahirhotelasia.com.tr to discuss your experience in more detail. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive

10/10 Excellent

Gökhan

Stayed 1 night in Dec 2023
Response from Cevahir Hotel Asia , Guest Relations on 10 Jan 2024
Bay Gökhan merhaba,Zaman ayırıp puanlama yaptığınız ve geribildirimde bulunduğunuz için çok teşekkür ederiz. Sizden 10 yıldızlı bir derece aldığımız için çok mutlu olduk. Otelimiz gerçekten eşsiz bir deneyim sunmayı amaçlıyor ve beklentilerinizi aştığımız için de ayrıca çok mutluyuz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi

10/10 Excellent

MESUT ERDAL

Stayed 1 night in Dec 2023
Response from Cevahir Hotel Asia , Guest Relations on 5 Dec 2023
Bay Mesut merhaba,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Sizden 10 yıldızlı bir derece aldığımız için çok mutlu olduk. Otelimiz gerçekten eşsiz bir deneyim sunmayı amaçlıyor ve beklentilerinizi karşıladığımız için de ayrıca çok mutluyuz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi

8/10 Good

Aziz Tayfun

Stayed 2 nights in Nov 2023
Response from Cevahir Hotel Asia , Guest Relations on 21 Nov 2023
Bay Aziz merhaba,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Konuklarımıza en üst düzeyde hizmet ve olanak sağlamak için sürekli çalışıyoruz. Otelimizde geçirdiğiniz zamandan hoşnut ve mutlu olduğunuzu görmek bizleri çok sevindirdi. Yine de bizimle paylaşmak istediğiniz bazı endişeleriniz var ise burada veya veya internet sayfamızdaki mail adresimizi kullanarak bizlerle paylaşmanızı önemle rica ederiz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.Saygılarımla Emre YücekentMisafir İlişkileri Yetkilisi

10/10 Excellent

Aras Sevket

Stayed 1 night in Nov 2023
Response from Cevahir Hotel Asia , Guest Relations on 20 Nov 2023
Bay Aras merhaba,,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Sizden 10 yıldızlı bir derece aldığımız için çok mutlu olduk. Otelimiz gerçekten eşsiz bir deneyim sunmayı amaçlıyor ve beklentilerinizi karşıladığımız için de ayrıca çok mutluyuz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi

6/10 Okay

Volkan

Stayed 1 night in Nov 2023
Response from Cevahir Hotel Asia , Guest Relations on 16 Nov 2023
Bay Volkan merhaba,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Konuklarımıza en üst düzeyde hizmet ve olanak sağlamak için sürekli çalışıyoruz. Bizimle paylaşmak istediğiniz bazı endişeleriniz var ise, burada veya internet sayfamızdaki mail adresimizi kullanarak bizlerle paylaşmanızı önemle rica ederiz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi

8/10 Good

Elnaz

Stayed 2 nights in Nov 2023
Response from Cevahir Hotel Asia , Guest Relations on 14 Nov 2023
Ms Elnaz,Thank you for taking the time to rate and to post a review of our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. However, if there is a detail you would like to share with us, you may state it either here or using our email adress on our webside. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive

6/10 Okay

MESUT ERDAL

Stayed 2 nights in Nov 2023
Response from Cevahir Hotel Asia , Guest Relations on 7 Nov 2023
Bay Mesut merhaba,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Konuklarımıza en üst düzeyde hizmet ve olanak sağlamak için sürekli çalışıyoruz. Bizimle paylaşmak istediğiniz bazı endişeleriniz var ise, burada veya internet sayfamızdaki mail adresimizi kullanarak bizlerle paylaşmanızı önemle rica ederiz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi

10/10 Excellent

Burak

Stayed 1 night in Nov 2023
Response from Cevahir Hotel Asia , Guest Relations on 7 Nov 2023
Bay Burak merhaba,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Sizden 10 yıldızlı bir derece aldığımız için çok mutlu olduk. Otelimiz gerçekten eşsiz bir deneyim sunmayı amaçlıyor ve beklentilerinizi karşıladığımız için de ayrıca çok mutluyuz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi

10/10 Excellent

Jena

Stayed 4 nights in Oct 2023
Response from Cevahir Hotel Asia , Guest Relations on 6 Nov 2023
Dear Jena,Thank you for taking the time to rate our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive

8/10 Good

HAKKI

Stayed 1 night in Nov 2023
Response from Cevahir Hotel Asia , Guest Relations on 6 Nov 2023
Bay Hakkı merhaba,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Konuklarımıza en üst düzeyde hizmet ve olanak sağlamak için sürekli çalışıyoruz. Otelimizde geçirdiğiniz zamandan hoşnut ve mutlu olduğunuzu görmek bizleri çok sevindirdi. Yine de bizimle paylaşmak istediğiniz bazı endişeleriniz var ise, burada veya internet sayfamızdaki mail adresimizi kullanarak bizlerle paylaşmanızı önemle rica ederiz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi

8/10 Good

Memduh

Stayed 1 night in Oct 2023
Response from Cevahir Hotel Asia , Guest Relations on 26 Oct 2023
Memduh Bey merhaba,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Konuklarımıza en üst düzeyde hizmet ve olanak sağlamak için sürekli çalışıyoruz. Otelimizde geçirdiğiniz zamandan hoşnut ve mutlu olduğunuzu görmek bizleri çok sevindirdi. Yine de bizimle paylaşmak istediğiniz bazı endişeleriniz var ise, bizlerle paylaşmanızı önemle rica ederiz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.Saygılarımla Emre YücekentMisafir İlişkileri Yetkilisi

4/10 Poor

Ferhat

Stayed 2 nights in Oct 2023
Response from Cevahir Hotel Asia , Guest Relations on 16 Oct 2023
Dear Mr. Ferhat,Thank you for taking the time to rate and to post a review of our property. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, guest satisfaction is our top priority. You may contact me here to discuss your experience in more detail. Waiting for your kind reply. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive

10/10 Excellent

sulaiman

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Cevahir Hotel Asia , Guest Relations on 21 Sept 2023
Mr. Sulaiman,Thank you for taking the time to rate our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive

4/10 Poor

JANGWOO

Stayed 5 nights in Sep 2023

8/10 Good

Rahma

Stayed 2 nights in Sep 2023

10/10 Excellent

Amir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in a great area. Safe, clean, and quiet. The staff were very pleasant and helpful during our stay. Special kudos to Fatih, Yusuf, Ozgur and Emer. We will stay there again for sure.
Stayed 12 nights in Aug 2023
Response from Cevahir Hotel Asia , Guest Relations on 15 Sept 2023
Dear Mr. Amir,Thank you for taking the time to rate our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations! Thank you for your praises about our hotel and our colleagues, your praises have been forwarded to them. Please know your observations and feedback about our hotel have been shared with our leadership teams to be reviewed and addressed internally. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive

8/10 Good

Sebastian

Stayed 4 nights in Sep 2023
Response from Cevahir Hotel Asia , Guest Relations on 11 Sept 2023
Dear Sebastian,Thank you for taking the time to rate and to post a review of our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. However, if there is a detail you would like to share with us, you may state it here.If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive

8/10 Good

mehmet baha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Cevahir Hotel Asia , Guest Relations on 7 Sept 2023
Mehmet Bey merhaba,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Konuklarımıza en üst düzeyde hizmet ve olanak sağlamak için sürekli çalışıyoruz. Otelimizde geçirdiğiniz zamandan hoşnut ve mutlu olduğunuzu görmek bizleri çok sevindirdi. Yine de bizimle paylaşmak istediğiniz bazı endişeleriniz var ise, bizlerle paylaşmanızı önemle rica ederiz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.Saygılarımla Emre YücekentMisafir İlişkileri Yetkilisi

8/10 Good

Zafer

Stayed 1 night in Aug 2023
Response from Cevahir Hotel Asia , Guest Relations on 31 Aug 2023
Zafer Bey merhaba,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Konuklarımıza en üst düzeyde hizmet ve olanak sağlamak için sürekli çalışıyoruz. Otelimizde geçirdiğiniz zamandan hoşnut ve mutlu olduğunuzu görmek bizleri çok sevindirdi. Yine de bizimle paylaşmak istediğiniz bazı endişeleriniz var ise, bizlerle paylaşmanızı önemle rica ederiz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.Saygılarımla Emre YücekentMisafir İlişkileri Yetkilisi

4/10 Poor

Nurbani

Stayed 1 night in Aug 2023
Response from Cevahir Hotel Asia , Guest Relations on 28 Aug 2023
Dear Nurbani,Thank you for taking the time to rate and to post a review of our property. . We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, guest satisfaction is our top priority. You may contact me here to discuss your experience in more detail. Waiting for your kind reply. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive

10/10 Excellent

Rabih

Stayed 2 nights in Aug 2023
Response from Cevahir Hotel Asia , Guest Relations on 24 Aug 2023
Dear Rabih,Thank you for taking the time to rate our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive

10/10 Excellent

Sezen

Stayed 2 nights in Aug 2023
Response from Cevahir Hotel Asia , Guest Relations on 23 Aug 2023
Merhaba Sayın Sezen,Zaman ayırıp puanlama yaptığınız ve geribildirimde bulunduğunuz için çok teşekkür ederiz. Sizden 10 yıldızlı bir derece aldığımız için çok mutlu olduk. Otelimiz gerçekten eşsiz bir deneyim sunmayı amaçlıyor ve beklentilerinizi aştığımız için de ayrıca çok mutluyuz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi

8/10 Good

Sonja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Cevahir Hotel Asia , Guest Relations on 19 Aug 2023
Dear Sonja,Thank you for taking the time to rate and to post a review of our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. However, if there is a detail you would like to share with us, you may state it here.If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive

8/10 Good

Vasko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Cevahir Hotel Asia , Guest Relations on 18 Aug 2023
Dear Vasko,Thank you for taking the time to rate and to post a review of our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. However, if there is a detail you would like to share with us, you may state it here.If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive

4/10 Poor

Majd J M

Travelled with family, Travelled with group
Disliked: Room comfort
Just a normal hotel
It was below expectations
Stayed 5 nights in Aug 2023
Response from Cevahir Hotel Asia , Guest Relations on 16 Aug 2023
Dear Majd,Thank you for taking the time to rate and to post a review of our property. . We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, guest satisfaction is our top priority. You may contact me here to discuss your experience in more detail. Waiting for your kind reply. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive

8/10 Good

Mohammad

Stayed 4 nights in Aug 2023
Response from Cevahir Hotel Asia , Guest Relations on 16 Aug 2023
Dear Mohammad,Thank you for taking the time to rate and to post a review of our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. However, if there is a detail you would like to share with us, you may state it here.If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive

8/10 Good

Azita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2023
Response from Cevahir Hotel Asia , Guest Relations on 15 Aug 2023
Dear Azita,Thank you for taking the time to rate and to post a review of our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Guest satisfaction is our top priority, you may contact me here to discuss your experience in more detail.If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive

10/10 Excellent

adel

Stayed 7 nights in Jul 2023
Response from Cevahir Hotel Asia , Guest Relations on 8 Aug 2023
Dear Adel,Thank you for taking the time to rate and to post a review of our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive

10/10 Excellent

Tahani

Stayed 3 nights in Jul 2023
Response from Cevahir Hotel Asia , Guest Relations on 19 July 2023
Dear Tahani,Thank you for giving our hotel a 10 out of 10 rating. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations. If there is anything we can help you with during your next visit, please do not hesitate, let us know. We hope to see you soon !Sincerely,Emre YücekentGuest Relations Executive

10/10 Excellent

ismail hakki

Stayed 1 night in Jul 2023
Response from Cevahir Hotel Asia , Guest Relations on 17 July 2023
İsmail Bey merhaba,Zaman ayırıp puanlama yaptığınız ve geribildirimde bulunduğunuz için çok teşekkür ederiz. Sizden 10 yıldızlı bir derece aldığımız için çok mutlu olduk. Otelimiz gerçekten eşsiz bir deneyim sunmayı amaçlıyor ve beklentilerinizi aştığımız için de ayrıca çok mutluyuz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi

10/10 Excellent

Burcin

Stayed 1 night in Jul 2023
Response from Cevahir Hotel Asia , Guest Relations on 10 July 2023
Sayın Burçin,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Sizden 10 yıldızlı bir derece aldığımız için çok mutlu olduk. Otelimiz gerçekten eşsiz bir deneyim sunmayı amaçlıyor ve beklentilerinizi aştığımız için de ayrıca çok mutluyuz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi

10/10 Excellent

Elijah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel,it was a short stay but bed was very comfortable.hotel was extremely clean.Receptionist was very helpful and spoken English excellent.I would definitely recommend the hotel for everyone.
Stayed 1 night in Jul 2023
Response from Cevahir Hotel Asia , Guest Relations on 17 July 2023
Dear Elijah,Thank you for giving our hotel a 5 out of 5 rating. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations. As you stated, our hotel is very confortable, you can spend a quiet and peaceful time. Our reception and hotel staff is very helpful and are proud to serve you with their helpfulness and devotion.Thank you! If there is anything we can help you with during your next visit, please do not hesitate, let us know. We hope to see you soon !Sincerely,Emre YücekentGuest Relations Executive

6/10 Okay

Selahattin

Stayed 2 nights in Jun 2023
Response from Cevahir Hotel Asia , Guest Relations on 4 July 2023
Selahattin Bey merhaba,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Konuklarımıza en üst düzeyde hizmet ve olanak sağlamak için sürekli çalışıyoruz. Otelimizde geçirdiğiniz zamandan hoşnut ve mutlu olduğunuzu görmek bizleri çok sevindirdi. Yine de bizimle paylaşmak istediğiniz bazı endişeleriniz var ise, burada benimle paylaşabilirsiniz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi

10/10 Excellent

Matias

Stayed 2 nights in Jun 2023
Response from Cevahir Hotel Asia , Guest Relations on 3 July 2023
Dear Matias,Thank you for giving our hotel a 10 out of 10 rating. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations. If there is anything we can help you with during your next visit, please do not hesitate, let us know. We hope to see you soon !Sincerely,Emre YücekentGuest Relations Executive

6/10 Okay

Ferzat

Stayed 1 night in Jun 2023
Response from Cevahir Hotel Asia , Guest Relations on 27 June 2023
Dear Ferzat,Thank you for taking the time to rate our property. Guest satisfaction is our top priority, and in order to assist you better, I humbly request that you advise me your experience to discuss in more detail. Waiting for your kind reply.If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive

8/10 Good

Torben

Stayed 2 nights in Jun 2023
Response from Cevahir Hotel Asia , Guest Relations on 23 June 2023
Dear Torben,Thank you for taking the time to rate our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Guest satisfaction is our top priority, and I humbly request that you contact me using the email address on our website to discuss your experience in more detail. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive

10/10 Excellent

nilgün

Stayed 1 night in Jun 2023
Response from Cevahir Hotel Asia , Guest Relations on 19 June 2023
Nilgün Hanım merhaba,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Sizden 10 yıldızlı bir derece aldığımız için çok mutlu olduk. Otelimiz gerçekten eşsiz bir deneyim sunmayı amaçlıyor ve beklentilerinizi aştığımız için de ayrıca çok mutluyuz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi

10/10 Excellent

Joel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Cevahir Hotel Asia , Guest Relations on 14 June 2023
Dear Joel,Thank you for giving our hotel a 10 out of 10 rating. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations. If there is anything we can help you with during your next visit, please do not hesitate, let us know. We hope to see you soon !Sincerely,Emre YücekentGuest Relations Executive

10/10 Excellent

am

Stayed 4 nights in Jun 2023
Response from Cevahir Hotel Asia , Guest Relations on 14 June 2023
Dear am,Dear Traveller,Thank you for giving our hotel a 10 out of 10 rating. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations. If there is anything we can help you with during your next visit, please do not hesitate, let us know. We hope to see you soon !Sincerely,Emre YücekentGuest Relations Executive

6/10 Okay

Mazhar

Stayed 1 night in Jun 2023
Response from Cevahir Hotel Asia , Guest Relations on 13 June 2023
Dear Mazhar,Thank you for your review. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, guest satisfaction is our top priority. Could you tell us a little about your experience with our hotel?Sincerely,Emre YücekentGuest Relations Executive

2/10 Terrible

Seyed Kamal

Business traveller, Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from Cevahir Hotel Asia , Guest Relations on 12 June 2023
Dear Sayed,Thank you for taking the time to rate your stay at Cevahir Hotel Istanbul Asia. We constantly strive to provide the highest level of service and amenities to our guests, so I am disappointed that your experience wasn't a success. Guest satisfaction is our top priority, and I humbly request that you contact me using the email address on our website to discuss your experience in more detail. We hope to have the opportunity of welcoming you in a better way back to the Cevahir Hotel Istanbul Asia in the future. Sincerely,Emre YücekentGuest Relations Executive

10/10 Excellent

Najy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice foods
Stayed 1 night in Jun 2023
Response from Cevahir Hotel Asia , Guest Relations on 9 June 2023
Dear Najy,Thank you for giving our hotel a 5 out of 5 rating. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations. As you stated; we have a variety of delicious products in our meals.Thank you ! If there is anything we can help you with during your next visit, please do not hesitate, let us know. We hope to see you soon !Sincerely,Emre YücekentGuest Relations Executive

6/10 Okay

rowan

Travelled with family
Disliked: Staff & service, room comfort
disappointed
booked for family .. but given only 2 single beds.. reception not helpful at all .. stated the hotel was full.. when it wasnt.. room was very hot.. mosqitos in room all got bitten.. arrogant staff apart from the case guy.. pool ok.. food ok but very expensive.. hotel vey poor for the price
Stayed 3 nights in May 2023
Response from Cevahir Hotel Asia , Guest Relations on 7 June 2023
Dear Rowan,Thank you for your review. We are very sorry to hear that you didn’t have a great experience in our hotel. As you stated; we have a variety of delicious products in our breakfast. Our indoor pool is appreciated by all our guests with its spaciousness and comfort. Thank you ! Please know that, you have made a reservation for 2 separate beds through webside. If there was availability in our hotel at the time you made the reservation, you could reserve the type of room you want in the system and if there was availability when you checked into the hotel, our colleagues would be happy to assist you. Guest satisfaction is our top priority, you might contact me using the email address on our website to discuss your experience in more detail. We hope to see you soon ! Sincerely,Emre YücekentGuest Relations Executive

10/10 Excellent

meliha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
food was good, hotel clean and modern, if you needed anything someone was always there to help, taxis come very quickly. Overall safe and beautiful area would come again.
Stayed 5 nights in May 2023
Response from Cevahir Hotel Asia , Guest Relations on 6 June 2023
Dear Meliha,Thank you for giving our hotel a 5 out of 5 rating. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations! As you stated; we have a variety of delicious products in our meals and our hotel is located in one of the most beautiful places on the Asian side, very close to the sea. Our staff are proud to work devotedly to provide you with the best service. Thank you ! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon! Sincerely, Emre Yücekent Guest Relations Executive

10/10 Excellent

Bilal

Stayed 1 night in Jun 2023
Response from Cevahir Hotel Asia , Guest Relations on 7 June 2023
Dear Mr. Bilal,Thank you for giving our hotel a 10 out of 10 rating. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations. If there is anything we can help you with during your next visit, please do not hesitate, let us know. We hope to see you soon !Sincerely,Emre YücekentGuest Relations Executive