Yali Mahallesi, Ziya Gökalp Caddesi, No. 21, Istanbul, Istanbul
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This was a fantastic place everything was so clean everybody was so attentive rooms are nice. Just across from he street from the sea. Only about ten blocks from the train/metro and another ten from streets lined with restaurants and shops. There were grocery shops every block or so along with fresh markets.
Response from Cevahir Hotel Asia , Guest Relations on 22 Apr 2024
Dear Guest Iker, Thank you for giving our hotel a 5 out of 5 rating. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Emre YücekentSincerely,Guest Relations
10/10 Excellent
Bulent
26 Jan 2024
Bulent
Stayed 5 nights in Jan 2024
Response from Cevahir Hotel Asia , Guest Relations on 30 Jan 2024
Bay Bülent merhaba,Zaman ayırıp puanlama yaptığınız ve geribildirimde bulunduğunuz için çok teşekkür ederiz. Sizden 10 yıldızlı bir derece aldığımız için çok mutlu olduk. Otelimiz gerçekten eşsiz bir deneyim sunmayı amaçlıyor ve beklentilerinizi aştığımız için de ayrıca çok mutluyuz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi
8/10 Good
Igor
26 Jan 2024
Igor
Stayed 1 night in Jan 2024
Response from Cevahir Hotel Asia , Guest Relations on 21 Mar 2024
Dear Guest Igor,Thank you for taking the time to rate our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Guest satisfaction is our top priority and you might contact me directly at Emre.Yucekent@cevahirhotelasia.com.tr to discuss your experience in more detail. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive
10/10 Excellent
Gökhan
7 Jan 2024
Gökhan
Stayed 1 night in Dec 2023
Response from Cevahir Hotel Asia , Guest Relations on 10 Jan 2024
Bay Gökhan merhaba,Zaman ayırıp puanlama yaptığınız ve geribildirimde bulunduğunuz için çok teşekkür ederiz. Sizden 10 yıldızlı bir derece aldığımız için çok mutlu olduk. Otelimiz gerçekten eşsiz bir deneyim sunmayı amaçlıyor ve beklentilerinizi aştığımız için de ayrıca çok mutluyuz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi
10/10 Excellent
MESUT ERDAL
3 Dec 2023
MESUT ERDAL
Stayed 1 night in Dec 2023
Response from Cevahir Hotel Asia , Guest Relations on 5 Dec 2023
Bay Mesut merhaba,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Sizden 10 yıldızlı bir derece aldığımız için çok mutlu olduk. Otelimiz gerçekten eşsiz bir deneyim sunmayı amaçlıyor ve beklentilerinizi karşıladığımız için de ayrıca çok mutluyuz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi
8/10 Good
Aziz Tayfun
19 Nov 2023
Aziz Tayfun
Stayed 2 nights in Nov 2023
Response from Cevahir Hotel Asia , Guest Relations on 21 Nov 2023
Bay Aziz merhaba,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Konuklarımıza en üst düzeyde hizmet ve olanak sağlamak için sürekli çalışıyoruz. Otelimizde geçirdiğiniz zamandan hoşnut ve mutlu olduğunuzu görmek bizleri çok sevindirdi. Yine de bizimle paylaşmak istediğiniz bazı endişeleriniz var ise burada veya veya internet sayfamızdaki mail adresimizi kullanarak bizlerle paylaşmanızı önemle rica ederiz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.Saygılarımla Emre YücekentMisafir İlişkileri Yetkilisi
10/10 Excellent
Aras Sevket
18 Nov 2023
Aras Sevket
Stayed 1 night in Nov 2023
Response from Cevahir Hotel Asia , Guest Relations on 20 Nov 2023
Bay Aras merhaba,,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Sizden 10 yıldızlı bir derece aldığımız için çok mutlu olduk. Otelimiz gerçekten eşsiz bir deneyim sunmayı amaçlıyor ve beklentilerinizi karşıladığımız için de ayrıca çok mutluyuz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi
6/10 Okay
Volkan
14 Nov 2023
Volkan
Stayed 1 night in Nov 2023
Response from Cevahir Hotel Asia , Guest Relations on 16 Nov 2023
Bay Volkan merhaba,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Konuklarımıza en üst düzeyde hizmet ve olanak sağlamak için sürekli çalışıyoruz. Bizimle paylaşmak istediğiniz bazı endişeleriniz var ise, burada veya internet sayfamızdaki mail adresimizi kullanarak bizlerle paylaşmanızı önemle rica ederiz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi
8/10 Good
Elnaz
13 Nov 2023
Elnaz
Stayed 2 nights in Nov 2023
Response from Cevahir Hotel Asia , Guest Relations on 14 Nov 2023
Ms Elnaz,Thank you for taking the time to rate and to post a review of our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. However, if there is a detail you would like to share with us, you may state it either here or using our email adress on our webside. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive
6/10 Okay
MESUT ERDAL
6 Nov 2023
MESUT ERDAL
Stayed 2 nights in Nov 2023
Response from Cevahir Hotel Asia , Guest Relations on 7 Nov 2023
Bay Mesut merhaba,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Konuklarımıza en üst düzeyde hizmet ve olanak sağlamak için sürekli çalışıyoruz. Bizimle paylaşmak istediğiniz bazı endişeleriniz var ise, burada veya internet sayfamızdaki mail adresimizi kullanarak bizlerle paylaşmanızı önemle rica ederiz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi
10/10 Excellent
Burak
5 Nov 2023
Burak
Stayed 1 night in Nov 2023
Response from Cevahir Hotel Asia , Guest Relations on 7 Nov 2023
Bay Burak merhaba,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Sizden 10 yıldızlı bir derece aldığımız için çok mutlu olduk. Otelimiz gerçekten eşsiz bir deneyim sunmayı amaçlıyor ve beklentilerinizi karşıladığımız için de ayrıca çok mutluyuz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi
10/10 Excellent
Jena
4 Nov 2023
Jena
Stayed 4 nights in Oct 2023
Response from Cevahir Hotel Asia , Guest Relations on 6 Nov 2023
Dear Jena,Thank you for taking the time to rate our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive
8/10 Good
HAKKI
3 Nov 2023
HAKKI
Stayed 1 night in Nov 2023
Response from Cevahir Hotel Asia , Guest Relations on 6 Nov 2023
Bay Hakkı merhaba,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Konuklarımıza en üst düzeyde hizmet ve olanak sağlamak için sürekli çalışıyoruz. Otelimizde geçirdiğiniz zamandan hoşnut ve mutlu olduğunuzu görmek bizleri çok sevindirdi. Yine de bizimle paylaşmak istediğiniz bazı endişeleriniz var ise, burada veya internet sayfamızdaki mail adresimizi kullanarak bizlerle paylaşmanızı önemle rica ederiz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi
8/10 Good
Memduh
24 Oct 2023
Memduh
Stayed 1 night in Oct 2023
Response from Cevahir Hotel Asia , Guest Relations on 26 Oct 2023
Memduh Bey merhaba,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Konuklarımıza en üst düzeyde hizmet ve olanak sağlamak için sürekli çalışıyoruz. Otelimizde geçirdiğiniz zamandan hoşnut ve mutlu olduğunuzu görmek bizleri çok sevindirdi. Yine de bizimle paylaşmak istediğiniz bazı endişeleriniz var ise, bizlerle paylaşmanızı önemle rica ederiz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.Saygılarımla Emre YücekentMisafir İlişkileri Yetkilisi
4/10 Poor
Ferhat
13 Oct 2023
Ferhat
Stayed 2 nights in Oct 2023
Response from Cevahir Hotel Asia , Guest Relations on 16 Oct 2023
Dear Mr. Ferhat,Thank you for taking the time to rate and to post a review of our property. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, guest satisfaction is our top priority. You may contact me here to discuss your experience in more detail. Waiting for your kind reply. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive
10/10 Excellent
sulaiman
Travelled with family
19 Sept 2023
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
sulaiman
Stayed 1 night in Sep 2023
Response from Cevahir Hotel Asia , Guest Relations on 21 Sept 2023
Mr. Sulaiman,Thank you for taking the time to rate our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive
This is a great hotel in a great area. Safe, clean, and quiet. The staff were very pleasant and helpful during our stay. Special kudos to Fatih, Yusuf, Ozgur and Emer. We will stay there again for sure.
Amir
Stayed 12 nights in Aug 2023
Response from Cevahir Hotel Asia , Guest Relations on 15 Sept 2023
Dear Mr. Amir,Thank you for taking the time to rate our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations! Thank you for your praises about our hotel and our colleagues, your praises have been forwarded to them. Please know your observations and feedback about our hotel have been shared with our leadership teams to be reviewed and addressed internally. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive
8/10 Good
Sebastian
8 Sept 2023
Sebastian
Stayed 4 nights in Sep 2023
Response from Cevahir Hotel Asia , Guest Relations on 11 Sept 2023
Dear Sebastian,Thank you for taking the time to rate and to post a review of our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. However, if there is a detail you would like to share with us, you may state it here.If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive
Response from Cevahir Hotel Asia , Guest Relations on 7 Sept 2023
Mehmet Bey merhaba,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Konuklarımıza en üst düzeyde hizmet ve olanak sağlamak için sürekli çalışıyoruz. Otelimizde geçirdiğiniz zamandan hoşnut ve mutlu olduğunuzu görmek bizleri çok sevindirdi. Yine de bizimle paylaşmak istediğiniz bazı endişeleriniz var ise, bizlerle paylaşmanızı önemle rica ederiz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.Saygılarımla Emre YücekentMisafir İlişkileri Yetkilisi
8/10 Good
Zafer
28 Aug 2023
Zafer
Stayed 1 night in Aug 2023
Response from Cevahir Hotel Asia , Guest Relations on 31 Aug 2023
Zafer Bey merhaba,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Konuklarımıza en üst düzeyde hizmet ve olanak sağlamak için sürekli çalışıyoruz. Otelimizde geçirdiğiniz zamandan hoşnut ve mutlu olduğunuzu görmek bizleri çok sevindirdi. Yine de bizimle paylaşmak istediğiniz bazı endişeleriniz var ise, bizlerle paylaşmanızı önemle rica ederiz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.Saygılarımla Emre YücekentMisafir İlişkileri Yetkilisi
4/10 Poor
Nurbani
25 Aug 2023
Nurbani
Stayed 1 night in Aug 2023
Response from Cevahir Hotel Asia , Guest Relations on 28 Aug 2023
Dear Nurbani,Thank you for taking the time to rate and to post a review of our property. . We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, guest satisfaction is our top priority. You may contact me here to discuss your experience in more detail. Waiting for your kind reply. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive
10/10 Excellent
Rabih
22 Aug 2023
Rabih
Stayed 2 nights in Aug 2023
Response from Cevahir Hotel Asia , Guest Relations on 24 Aug 2023
Dear Rabih,Thank you for taking the time to rate our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive
10/10 Excellent
Sezen
19 Aug 2023
Sezen
Stayed 2 nights in Aug 2023
Response from Cevahir Hotel Asia , Guest Relations on 23 Aug 2023
Merhaba Sayın Sezen,Zaman ayırıp puanlama yaptığınız ve geribildirimde bulunduğunuz için çok teşekkür ederiz. Sizden 10 yıldızlı bir derece aldığımız için çok mutlu olduk. Otelimiz gerçekten eşsiz bir deneyim sunmayı amaçlıyor ve beklentilerinizi aştığımız için de ayrıca çok mutluyuz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi
Response from Cevahir Hotel Asia , Guest Relations on 19 Aug 2023
Dear Sonja,Thank you for taking the time to rate and to post a review of our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. However, if there is a detail you would like to share with us, you may state it here.If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive
Response from Cevahir Hotel Asia , Guest Relations on 18 Aug 2023
Dear Vasko,Thank you for taking the time to rate and to post a review of our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. However, if there is a detail you would like to share with us, you may state it here.If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive
4/10 Poor
Majd J M
Travelled with family, Travelled with group
15 Aug 2023
Disliked: Room comfort
Just a normal hotel
It was below expectations
Majd J M
Stayed 5 nights in Aug 2023
Response from Cevahir Hotel Asia , Guest Relations on 16 Aug 2023
Dear Majd,Thank you for taking the time to rate and to post a review of our property. . We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, guest satisfaction is our top priority. You may contact me here to discuss your experience in more detail. Waiting for your kind reply. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive
8/10 Good
Mohammad
14 Aug 2023
Mohammad
Stayed 4 nights in Aug 2023
Response from Cevahir Hotel Asia , Guest Relations on 16 Aug 2023
Dear Mohammad,Thank you for taking the time to rate and to post a review of our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. However, if there is a detail you would like to share with us, you may state it here.If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive
Response from Cevahir Hotel Asia , Guest Relations on 15 Aug 2023
Dear Azita,Thank you for taking the time to rate and to post a review of our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Guest satisfaction is our top priority, you may contact me here to discuss your experience in more detail.If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive
10/10 Excellent
adel
6 Aug 2023
adel
Stayed 7 nights in Jul 2023
Response from Cevahir Hotel Asia , Guest Relations on 8 Aug 2023
Dear Adel,Thank you for taking the time to rate and to post a review of our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive
10/10 Excellent
Tahani
17 July 2023
Tahani
Stayed 3 nights in Jul 2023
Response from Cevahir Hotel Asia , Guest Relations on 19 July 2023
Dear Tahani,Thank you for giving our hotel a 10 out of 10 rating. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations. If there is anything we can help you with during your next visit, please do not hesitate, let us know. We hope to see you soon !Sincerely,Emre YücekentGuest Relations Executive
10/10 Excellent
ismail hakki
15 July 2023
ismail hakki
Stayed 1 night in Jul 2023
Response from Cevahir Hotel Asia , Guest Relations on 17 July 2023
İsmail Bey merhaba,Zaman ayırıp puanlama yaptığınız ve geribildirimde bulunduğunuz için çok teşekkür ederiz. Sizden 10 yıldızlı bir derece aldığımız için çok mutlu olduk. Otelimiz gerçekten eşsiz bir deneyim sunmayı amaçlıyor ve beklentilerinizi aştığımız için de ayrıca çok mutluyuz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi
10/10 Excellent
Burcin
8 July 2023
Burcin
Stayed 1 night in Jul 2023
Response from Cevahir Hotel Asia , Guest Relations on 10 July 2023
Sayın Burçin,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Sizden 10 yıldızlı bir derece aldığımız için çok mutlu olduk. Otelimiz gerçekten eşsiz bir deneyim sunmayı amaçlıyor ve beklentilerinizi aştığımız için de ayrıca çok mutluyuz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi
Amazing hotel,it was a short stay but bed was very comfortable.hotel was extremely clean.Receptionist was very helpful and spoken English excellent.I would definitely recommend the hotel for everyone.
Elijah
Stayed 1 night in Jul 2023
Response from Cevahir Hotel Asia , Guest Relations on 17 July 2023
Dear Elijah,Thank you for giving our hotel a 5 out of 5 rating. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations. As you stated, our hotel is very confortable, you can spend a quiet and peaceful time. Our reception and hotel staff is very helpful and are proud to serve you with their helpfulness and devotion.Thank you! If there is anything we can help you with during your next visit, please do not hesitate, let us know. We hope to see you soon !Sincerely,Emre YücekentGuest Relations Executive
6/10 Okay
Selahattin
2 July 2023
Selahattin
Stayed 2 nights in Jun 2023
Response from Cevahir Hotel Asia , Guest Relations on 4 July 2023
Selahattin Bey merhaba,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Konuklarımıza en üst düzeyde hizmet ve olanak sağlamak için sürekli çalışıyoruz. Otelimizde geçirdiğiniz zamandan hoşnut ve mutlu olduğunuzu görmek bizleri çok sevindirdi. Yine de bizimle paylaşmak istediğiniz bazı endişeleriniz var ise, burada benimle paylaşabilirsiniz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi
10/10 Excellent
Matias
29 June 2023
Matias
Stayed 2 nights in Jun 2023
Response from Cevahir Hotel Asia , Guest Relations on 3 July 2023
Dear Matias,Thank you for giving our hotel a 10 out of 10 rating. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations. If there is anything we can help you with during your next visit, please do not hesitate, let us know. We hope to see you soon !Sincerely,Emre YücekentGuest Relations Executive
6/10 Okay
Ferzat
25 June 2023
Ferzat
Stayed 1 night in Jun 2023
Response from Cevahir Hotel Asia , Guest Relations on 27 June 2023
Dear Ferzat,Thank you for taking the time to rate our property. Guest satisfaction is our top priority, and in order to assist you better, I humbly request that you advise me your experience to discuss in more detail. Waiting for your kind reply.If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive
8/10 Good
Torben
22 June 2023
Torben
Stayed 2 nights in Jun 2023
Response from Cevahir Hotel Asia , Guest Relations on 23 June 2023
Dear Torben,Thank you for taking the time to rate our property. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Guest satisfaction is our top priority, and I humbly request that you contact me using the email address on our website to discuss your experience in more detail. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Emre YücekentGuest Relations Executive
10/10 Excellent
nilgün
17 June 2023
nilgün
Stayed 1 night in Jun 2023
Response from Cevahir Hotel Asia , Guest Relations on 19 June 2023
Nilgün Hanım merhaba,Zaman ayırıp puanlama yaptığınız için çok teşekkür ederiz. Sizden 10 yıldızlı bir derece aldığımız için çok mutlu olduk. Otelimiz gerçekten eşsiz bir deneyim sunmayı amaçlıyor ve beklentilerinizi aştığımız için de ayrıca çok mutluyuz. Gelecekte sizi Cevahir Hotel Istanbul Asia’ da yeniden ağırlamayı umuyoruz. İyi günler dileriz.SaygılarımlaEmre YücekentMisafir İlişkileri Yetkilisi
Response from Cevahir Hotel Asia , Guest Relations on 14 June 2023
Dear Joel,Thank you for giving our hotel a 10 out of 10 rating. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations. If there is anything we can help you with during your next visit, please do not hesitate, let us know. We hope to see you soon !Sincerely,Emre YücekentGuest Relations Executive
10/10 Excellent
am
12 June 2023
am
Stayed 4 nights in Jun 2023
Response from Cevahir Hotel Asia , Guest Relations on 14 June 2023
Dear am,Dear Traveller,Thank you for giving our hotel a 10 out of 10 rating. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations. If there is anything we can help you with during your next visit, please do not hesitate, let us know. We hope to see you soon !Sincerely,Emre YücekentGuest Relations Executive
6/10 Okay
Mazhar
11 June 2023
Mazhar
Stayed 1 night in Jun 2023
Response from Cevahir Hotel Asia , Guest Relations on 13 June 2023
Dear Mazhar,Thank you for your review. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, guest satisfaction is our top priority. Could you tell us a little about your experience with our hotel?Sincerely,Emre YücekentGuest Relations Executive
Response from Cevahir Hotel Asia , Guest Relations on 12 June 2023
Dear Sayed,Thank you for taking the time to rate your stay at Cevahir Hotel Istanbul Asia. We constantly strive to provide the highest level of service and amenities to our guests, so I am disappointed that your experience wasn't a success. Guest satisfaction is our top priority, and I humbly request that you contact me using the email address on our website to discuss your experience in more detail. We hope to have the opportunity of welcoming you in a better way back to the Cevahir Hotel Istanbul Asia in the future. Sincerely,Emre YücekentGuest Relations Executive
Response from Cevahir Hotel Asia , Guest Relations on 9 June 2023
Dear Najy,Thank you for giving our hotel a 5 out of 5 rating. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations. As you stated; we have a variety of delicious products in our meals.Thank you ! If there is anything we can help you with during your next visit, please do not hesitate, let us know. We hope to see you soon !Sincerely,Emre YücekentGuest Relations Executive
6/10 Okay
rowan
Travelled with family
6 June 2023
Disliked: Staff & service, room comfort
disappointed
booked for family .. but given only 2 single beds.. reception not helpful at all .. stated the hotel was full.. when it wasnt.. room was very hot.. mosqitos in room all got bitten.. arrogant staff apart from the case guy.. pool ok.. food ok but very expensive.. hotel vey poor for the price
rowan
Stayed 3 nights in May 2023
Response from Cevahir Hotel Asia , Guest Relations on 7 June 2023
Dear Rowan,Thank you for your review. We are very sorry to hear that you didn’t have a great experience in our hotel. As you stated; we have a variety of delicious products in our breakfast. Our indoor pool is appreciated by all our guests with its spaciousness and comfort. Thank you ! Please know that, you have made a reservation for 2 separate beds through webside. If there was availability in our hotel at the time you made the reservation, you could reserve the type of room you want in the system and if there was availability when you checked into the hotel, our colleagues would be happy to assist you. Guest satisfaction is our top priority, you might contact me using the email address on our website to discuss your experience in more detail. We hope to see you soon ! Sincerely,Emre YücekentGuest Relations Executive
food was good, hotel clean and modern, if you needed anything someone was always there to help, taxis come very quickly. Overall safe and beautiful area would come again.
meliha
Stayed 5 nights in May 2023
Response from Cevahir Hotel Asia , Guest Relations on 6 June 2023
Dear Meliha,Thank you for giving our hotel a 5 out of 5 rating. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations! As you stated; we have a variety of delicious products in our meals and our hotel is located in one of the most beautiful places on the Asian side, very close to the sea. Our staff are proud to work devotedly to provide you with the best service. Thank you ! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon! Sincerely, Emre Yücekent Guest Relations Executive
10/10 Excellent
Bilal
5 June 2023
Bilal
Stayed 1 night in Jun 2023
Response from Cevahir Hotel Asia , Guest Relations on 7 June 2023
Dear Mr. Bilal,Thank you for giving our hotel a 10 out of 10 rating. We are so happy to hear that you enjoyed your time at Cevahir Hotel Istanbul Asia. Our goal is always to exceed your expectations. If there is anything we can help you with during your next visit, please do not hesitate, let us know. We hope to see you soon !Sincerely,Emre YücekentGuest Relations Executive