6 bedrooms, minibar, in-room safe, free WiFi
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Reviews of Alcobas Del Mar

3 out of 5
Alcobas Del Mar
Calle Tintorera, Esquina con Calle Paseo Kuka, Isla Holbox, QROO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 17 out of 29 reviews" "
Rating 8 - Good. 9 out of 29 reviews" "
Rating 6 - Okay. 2 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

RAUL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice place walkable to the beach and town center. The room was clean but a little to enclosed for my taste. Only one window to the reception area. They only made the bed instead of cleaning the room dor the second night. The staff at the reception desk were friendly and helpful.
Stayed 2 nights in Jul 2023

8/10 Good

Alpha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service
I had a great stay.
Stayed 6 nights in Mar 2022

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay, rooms are clean and cozy , wonderful experience .
Stayed 1 night in Jan 2022
Response from . on 24 Jan 2022
We are glad that you had a good experience at the hotel and we hope to return soon.

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was great. Unbelievably helpful, she gave us all the details about the island and some great recommendations, which was exactly what we needed. She booked all of our tours and made everything easy for us. The room was very spacious and had everything we needed. The location is very convenient since we were able to walk from and to the ferry, and to the beach. Recommended!
Stayed 2 nights in Aug 2021
Response from Alcobas del Mar on 28 Sept 2021
Thank you very much for choosing us! until next time!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning place! You feel like royalty with very few guests, but still feel safe and taken care of. Staff was attentive and friendly. Wifi didn’t work well but that’s okay, needed to unplug.
Stayed 3 nights in May 2021
Response from Alcobas del Mar on 7 June 2021
Thank you for choosing us and for your review! we expect to receive you again!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel
It's a nice boutique hotel, clean rooms and common areas. It smelled a bit musty and often there was loud techno music playing, so not the most restful, but it is a chic new hotel. Good experience for a night or two.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2020
Response from Alcobas del Mar on 9 Nov 2020
Muchas gracias por elegirnos! aquí los esperamos siempre!

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2020
Response from Alcobas del Mar on 23 Sept 2020
Gracias por su visita y preferencia.

10/10 Excellent

Frank, California

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with a theme that goes hand in hand with a tropical island experience. The staff are very welcoming, attentive and helpful. Would definately stay in another hotel like this.
Stayed 3 nights in Jul 2020
Response from Alcobas del Mar on 23 Sept 2020
Thanks for your visit! See you soon!

10/10 Excellent

Loic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing newcomer in Holbox
Extremely good value. Best place we stayed in Mexico. Guada at the reception excels at her job and all the other staff members are very professional and amicable too. Check in and thank us later.Actually don't.Thank them.
Stayed 2 nights in Jun 2019

10/10 Excellent

Gilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen lugar, muy acogedor por la noche no se oye nada de ruido, súper limpio y muy bonita la ambientación, me encantó por completo!
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Génial !
Super hôtel, proche de toutes les activités et le service est au top avec plein d’explication et de bons plans pour holbox
Stayed 4 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2022

8/10 Good

Servé

Liked: Staff & service, property conditions & facilities, room comfort
Nice but noisy
Nice simple room, the bed is a bit hard, the shower a bit cold the room a bit dusty. Overall still good for that rpice range in Mexico. The only real negative point is that there is no sound isolation. Refuse room 1. It's next to the reception and the crossroad, You hear everyone talking on the street, every car that apsses by and every text message the receptionist receives...
Stayed 1 night in Jan 2022

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Excelente lugar, limpio, comodo y muy atento el personal
Stayed 1 night in Sep 2021
Response from Alcobas del Mar on 28 Sept 2021
Muchas gracias por elegirnos! hasta la próxima!

2/10 Terrible

Constance

Liked: Cleanliness
Disliked: Staff & service, room comfort
Nos quedamos 3 noches, no había agua a la llave entonces el hotel nos dijo que nos bañáramos con el agua de la alberca (utilizaron el agua de la alberca en las douchas y baños). Supuestamente se iba a arreglar después de 2 h pero nunca se arreglo. El agua de la alberca, ademas de apestar a cloro, estaba sucia.
Stayed 4 nights in Aug 2021
Response from Alcobas del Mar on 28 Sept 2021
Lamentamos los inconvenientes que pudo tener durante su estancia. El motivo de la necesidad de usar el agua de la alberca fue por emergencia, ya que el paso del Huracán Grace , dejo a toda la isla de Holbox sin agua por mas de 4 dias y la solución no estaba en nuestras manos. Afortunadamente contábamos con esa agua para que se pueda utilizar ya que muchos hoteles no contaban ni con eso. Esperamos verlos nuevamente por aquí. Hasta la próxima!,

8/10 Good

Amanda Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Yahaie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021
Response from Alcobas del Mar on 17 July 2021
Thank you for choosing us, we hope you will return soon :)

8/10 Good

Aida Maricela

Liked: Cleanliness, staff & service, room comfort
El personal muy amable y establecimiento muy limpio. Solo tuvimos un problema con la cerradura de la habitación, en varias ocasiones tuvimos problema para abrir la habitación.
Stayed 2 nights in Mar 2021
Response from Alcobas del Mar on 2 Apr 2021
Muchas gracias por elegirnos! los esperamos siempre!

10/10 Excellent

oscar edel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
Las habitacionas ya estan un poco deterioradas pero todo esta super limpio la alberca esta increíble y tiene acceso ala playa delfines hermosa todo esta muy limpio por el precio y la ubicacion esta perfecto
Stayed 1 night in Feb 2021
Response from Alcobas del Mar on 22 Feb 2021
Buenas tardes! esperamos que en nuestro Hotel haya tenido también una linda experiencia! Hasta la proxima!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casi no pasé en el hotel, pero todo bien :)
Stayed 1 night in Feb 2021
Response from Alcobas del Mar on 22 Feb 2021
Hasta la próxima!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bonito!
Stayed 1 night in Feb 2021
Response from Alcobas del Mar on 22 Feb 2021
Muchas gracias por elegirnos! hasta la próxima!!

10/10 Excellent

Leonardo, São Paulo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é fantástico, tudo ao mais belo estilo marroquino e muito bem cuidado pela equipe. Destaco o tratamento dado pela Virgínia, uma Argentina que fala alguns idiomas e é a simpatia em pessoa. Observem apenas que se trata de uma ilha, onde pode haver algum problema de estrutura, como ruas sem asfalto (quando chove fica bem chato de andar), pode ter um problema ou outro com a pressão da água, etc. Mas tudo isso é detalhe em relação ao que você pode usufruir da ilha e do hotel. Aproveitem!
Stayed 3 nights in Jan 2021
Response from Alcobas del Mar on 22 Feb 2021
Muito Obrigado! Ate a proxima

10/10 Excellent

Cristhofer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy tranquilo cómodo limpio dondd relajarse muy recomendable
Stayed 1 night in Dec 2020
Response from Alcobas del Mar on 22 Feb 2021
Hasta la próxima! muchas gracias por elegirnos!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020
Response from Alcobas del Mar on 25 Oct 2020
Gracias por su visita

10/10 Excellent

Alonso, CDMX

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para mi el lugar tiene mucho estilo, la música que ponen todos los días en lo particular me gusto mucho y los detalles en todas sus instalaciones se me hacen muy buenos. En la parte de la atención a nosotros nos atendió Raúl que siempre estuvo muy atento en orientarnos, atendernos y convivio con nosotros de una manera muy amigable sentimos que dejamos un amigo en holbox. Recomiendo ampliamente el lugar.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen descanso, mal internet
Internet súper malo, no se porqué lo anuncian si no funciona
Stayed 1 night in Jun 2019