Search Cruise Ships in Isla Contoy

"We had a great experience on our girl's trip. The check in & check out service was quick and easy. The room was clean. We loved that we could request more waters, beers, towels, whatever we needed in our room from the app. The service at the bars was great. Friendly staff. We only had a few days here, so we didn't do any excursions or leave the resort. Everything we needed for a few days was there. We just bounced from the pool to the beach every day and the water slides were fun. We traveled without our kids, so we liked that most of the time we weren't around any. One of the pools was more family oriented and the other was the adults drinking. Restaurants & buffets were good. The only slip up was one of the service restaurants took FOREVER one of the nights we had dinner. (they said they were understaffed that night) We were seated at the table probably 2.5 hours and many people kept leaving because the wait to get food, drinks, & service was very long. "

"I came here as a solo female traveler , 27 years old. I had the ABSOLUTE best time, I was so nervous at first but I seriously have depression from leaving. It felt like home in the best way, I was catered to, everyone was simply amazing. I spent every single day at the beach and pool. The food was AMAZING and I’m a picky girl! My top 3 were the Italian, steakhouse and Mexican. My room was cleaned for me every day , as I asked for it to be. Nothing of mine was touched. It was well worth the money."

"Great place to have an awesome vacations. "

"Hot tub did not work Room was hot at night"

"Todo está perfecto bonito el hotel buena atención, calidad en comida y servicio buena la animación o espectáculo de teatro muy buenos,los restaurantes especializados excelentes y buena comida ,!"

"Amenities The amenities were fantastic, good food and great liquor selection. The wine selection leaves a lot to be desired. High cost liquors like johnny walker and patron are included but bottled of wine that cost $9 in the states are considered premium. Butlers For butlers we had Sergio and Ana. The butlers were amazing with facilitating dinner bookings, and amending dinner booking requests and were very attentive overall. General Staff We had several instances where the room was not restocked based off of requests or restocked with water at all. This was remedied quickly with the butler service however having to use the butler service so often for these kinds of things made it feel like a necessity to have a butler rather than a luxury and made it feel less like a vip access resort. Even though the butlers were able to get the items remedied it often took hotel staff a long time to complete the task compared to when we reached out to our butler. Cleanliness We did notice after a few days of staying there that we had something black dotting our shower. We originally thought this was just part of the porous shower stone however we later realized that it was able to be scratched off and might of actually been mold. I am sure this is a constant problem with the constant moisture and humidity however a thorough room cleaning and shower cleaning with bleach would most likely resolve this in between guests. Property Condition Not enough characters to continue 2/5 stars"

"The pool was THE place to be, so much fun, people visiting from all over were so nice. Karla was one of the best servers I've ever had. Everyone here made my solo trip so enjoyable and comfortable. I really cant wait to come back. "

"everything was perfect. Tough to make reservations for the restaurants, but overall great experience."

"Amazing staff that makes you feel at home. Amazing food and overall impressive property"