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"Perfect location in Lucerne. Friendly and helpful staff. Fine breakfast."

"Items are similar daily . Food quality is good . "

"Superb"

"We absolutely loved this place! The staff were all so friendly and kind. The rooms were nice!! The beds were so comfy! The location was PERFECT. We couldn’t recommend this place enough. One thing to be mindful of, the shower water would randomly change temperature (it would suddenly go ice cold or very hot) and then go back to the normal temperature you set. It was strange. We would stay here any and every time we were in Luzern without hesitation! Ps. Go to “Bakery Bakery” for coffee and amazing treats! "

"This hotel is ideally located, within walking distance of most attractions; it is on a quiet street and it is quiet within the hotel. The breakfast has a good selection of foods- breads, cereals, eggs, etc. that are served buffet style. The staff is exceptionally helpful and speaks fluent English. We had the junior suite which was quite spacious and comfortable. We'd highly recommend this establishment."

"The staff was very helpful…I had a mishap with scheduling (my fault) and they worked with me to update the reservation and make sure we had a nice room. The hotel was very clean, and in great condition. The hotel is located in a convenient location walkable to most sites and shopping. There are few amenities on site, but we were able to take advantage of the discount on the gym and free WiFi. Breakfast was a bit expensive for what was included, but in general Switzerland has higher prices for everything. Overall an excellent property and home base for our vacation!"

"The staff were fantastic. Nothing was too much trouble. The location was stunning. Transport connections were great. The bed was comfortable."

"The main cafeteria room was not available to go eat in during restaurant operation, there was not really anywhere to eat or heat our lunch (maybe it is only because we took the "cell" room but nonetheless...). The room itself lacks a couple of things, first is shower and toilet privacy with semi translucide walls, the steps to get on top of bunk beds are so small that it hurts your feet, the window is too high for a normal person to be able to access it and open or close it... Good idea but implementation is to be revisited..."

"Nice place to stay, near a mall and groceries. Great rooms, excellent shower with tiny towels. Good breakfast."