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"Best hotel location I’ve experienced in a while near traditional food shops, great shopping and authentic restaurants. "

"Even though all the facilities of Sheraton are excellent, the price is too expensive compared to the other hotels. "

"Beautiful breakfast!"

"Right beside JR station with shopping and dining options. Lawson in the lobby and Yatai stalls in the basement of the office building"

"Breakfast did not cater to Western tourists "

"The staff was outstanding, very polite and professional. Hotel was very close to the train station and shopping areas."

"Spotless room, excellent staff including some English speaking staff which was very helpful, shuttle was great to take into town"

"Room and hotel look tired but fantastic location."

"First, there is no hot spring within the suite even it has a tub. The tap hot water needs 15+ min warm up time and the water temperature is very difficult to adjust. The entire ryokan is old and outdated. The meals were average at best. The famous nearby hot sand bath experience was over rated. The service is good overall. "