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"Room Service never came no wash cloths or towels on property"

"The room was good bed was very comfortable. My issues were with the fact you claim to have shuttle service which is why we booked with you and then found out we actually did not because your shuttle is a small mini van with only a couple seats and you have to be the first to check in to get on the list. Also the shuttle from airport was very uncomfortable and warn out. Do not claim to have shuttle service when you pretty much do not. Your check in staff seemed not to care at all. Which it is not her fault you mislead people with that as a selling point and they get to deal with the unhappy customers."

"Everything was wonderful. Room clean, good options for the free breakfast, inexpensive parking. The only thing to keep in mind is that is right next to the airport, so you will hear airplanes, but we weren't bothered."

"Great location, very clean, very courteous and helpful staff; free breakfast did not include hot items (eggs, bacon, oatmeal were an additional charge); overall a pleasant stay - although the place had a heavy perfume/odor masking smell in lobby and hallways - room was much less noticeable with smell. For price, was well worth it though. Nothing major to speak of."

"Great airport hotel. Shuttle drivers were very friendly and punctual. Front desk super helpful."

"Property feels and looks dated. Rotting wood trim on building, stained furniture in room, surfaces need pait, with updated colors, not pale yellow, hallway carpet stained and worn, lobby furniture stained."

"Experience was very easy. Food and drink were very good"

"They accommodate us by giving us our room early after getting off the cruise ship. Our friend traveling with us was impressed with how many plugs were in the room too! We were walking distance from the hotel to restaurants. I will come back"

"The rooms had broken lamps, banged up counters, very low heat on hot water with a musty, damp smell the entryway had towels all over it for leaks around the coffee station"