We had a great stay at the Hisea. The hotel was nice. Friendly staff, in particular Boyd. He made us feel extra special. I would have rated the hotel 5 star but for the lack of great selection for breakfast. Also, my experience before checkout. Although, I was given until 12.30pm to check out, I could not get back into the room at 11.56. I went to reception to have key activated, the guy at the desk was just messing around. Even though his colleagues had confirmed that I had until 12.30 to checkout. This member of staff action ruined what was a great stay.