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"The staff are very friendly and nothing is a problem if you need anything. The rooms are clean and spacious and the bed is very comfortable. Breakfast has a Fantastic choice and the evening meals are extremely tasty Will definitely be back soon. Excellent place for a few days relaxation "

"Good for an overnight travel stop"

"Great quiet Location with friendly staff. This was our 4th visit. I like the White Company toiletries, the bath robe and slippers and the old fashioned teapot and cosy for your morning tea with fresh milk. Recommend thoroughly and we’ll be back later in the year. "

"Hi, the room was lovely with a view of the track. The communal areas were cold and we needed to wear a coat in the bar. The staff friendly and welcoming except for one lady on the breakfast team who was rude and unhelpful. "

"It was okay to be honest, it was fair."

"Right next to a huge shopping mall"

"I stayed at Novotel Milton Keynes from 6–8 March 2026 (Room 229) and my experience was extremely poor and unacceptable for a 3-star hotel. My experience: • Night staff behaviour: When I requested assistance or a fan during the night, three male night staff were dismissive, silent, and stared at me, which was intimidating and made me feel harassed. • Ignored communications: I sent a WhatsApp message around 2:30 a.m. asking for help, which appears to have been deleted or ignored by staff. • Privacy breaches: Management referenced my friends’ room (Room 117) when discussing my stay, and housekeeping entered my room without my consent, which is a serious violation of privacy. • Misleading in-room information: The room sheet stated I could purchase drinks during the night, but staff failed to provide assistance or offer alternatives. • Unfulfilled requests: Despite requesting a fan at night, it was not delivered when requested, causing discomfort. Hotel responses: • The hotel refuses to refund in full • Their emails included contradictory statements: initially claiming the fan was provided and that “another guest from the same room” requested one later, then claiming the fan went to Room 117 and my request was in the morning. I was the only guest in Room 229, so the “other guest” claim is false. • The hotel also tried to justify refusing a full refund by claiming a mattress was left wet after check-out and noting that I extended my stay. Neither of these points is relevant"

"The staff are really helpful the location is brilliant and having the vue cinema at the end of the road is great bonus room was very clean bed was comfortable and the bathroom was spotless "

"Clean room, pleasant staff "