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"Everyone at this facility were polite and helpful. Many useful things and places nearby, such as a big store with everything you need and want (grocery, electronics, cooking ware, and more). Only 2 - 3 blocks away, pedestrian friendly path to barber shops, restaurants, bar, pubs, coffee shops, and an indoor mall about 5 - 6 blocks away from hotel. Walking paths on the Trent River and more. Motorhead (Lemmy fans) can go to a statue in Burslem, a little bit north of the hotel as well. Staff, clean room, great hotel bar/restaurant setup. Parking available, but I didn't use it. I used Uber to get around, since I was on a schedule. "

"Parking safe. Last night Italian Buffet. Delicious "

"V"

"The rooms were spacious and spotless, staff were amazing with our toddler (they even called the room when we left his dummy in reception and brought it up for us). Nothing was too much trouble. Dinner at the brasserie was fantastic and breakfast was too. Would definitely stay again without the toddler to use the spa!"

"Been many times, nice team and service, stunning area and old building while new part bran new rooms, excellent fitness center also. Ill say weakest after many dinners would be restaurant."

"Location"

"Ideally located for a break in a long journey South/North on the M6. Helpful staff. Spacious and clean accommodation. Meals and brskgast available in the pub. "

"Outside of the hotel looks tired and a bit old looking, reception area and restaurant are more modern and nicely put together, food is really nice and you have a good variety too choose "

"Lovely hotel with a great team of employees. Bar area very novice and spacious "