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"We always stay here when visiting family. The hotel is well situated for our purpose. The room options are varied as we sometimes need two bedrooms to accommodate grandchildren. The staff are always friendly, and the room rates are always very favourable."

"Staff were friendly and very attentive. Hotel was clean and modern and near the town and attractions. The food was amazing."

"Very nice stay"

"Self Parking was ample "

"Room was lovely. Bed comfortable. Very clean . Staff extremely helpful. Restaurant good variety of food. Bathroom wonderful a beautiful shower not bath just what I wanted. Better than other chains I have been to. "

"Didn’t have breakfast as checked out at 5.00 am for an early flight"

"Great experience "

"Great stay this hotel is perfectly situated next to Romford Station, the rooms are modern, clean and simplistic but effective in design. This is deal if you just need a place to sleep but doesn't have space to work. Its a modern walk in shower (none of the old bath in shower), slow release toilet seat, sensible sized open bin, great water pressure and temperature and 4 pillows on the bed. Wifi was strong, food was nice and reasonably priced. Its a perfect hotel for overnight stays or a few nights if you need the basic amenities. "

"Room good. Nice lighting. Unusual. Spacious plenty parking. Friendly but professional staff. Reasonable prices in bar for food and drinks. Food in eve reasonable. Good breakfast. Coffee good. Bed comfy. Gym rubbish but equipment they got in there I use and it works ok. Never seen a rower that had been in the bottom of the sea. My gloves were rusty when I got off the rower😆 So yes, a good hotel. It always surprises me how many hotels get the above wrong. One other thing to mention. The spa should be free to use for hotel guests, definitely. A £10 charge per hour is not really acceptable. I would stay there again without doubt. "