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"Unnecessary and ineffective electronic check in systems near pointless, helpfully a member of staff appears like Mr Ben, so very helpful indeed, but why the nonsense in the first place? Ditto on exit, need a human to get the invoice. Noisy overnight, many emergency vehicle sirens at different points. Food ok but expensive £8.50 for a portion of onion rings. Room sparse but comfy, all round average"

"Room booked for two. But only has towels etc for one guest. Requested additional towel and given a flimsy towel from the spa. Also after having shower the bathroom floor was wet from leak in shower but no floor towel or hand towel to use to mop up water causing floor to be slippery. Breakfast was Buffett due to having coeliac disease should have been offered freshly cooked breakfast to avoid contamination "

"All staff friendly and helpful. Alum in particular. Knowledable about coeliac and service was great around this. Swimming pool fab. Room spacious and a little dated but very clean."

"Four of us ordered food at the sports bar, 2 came with in 15 mins, then next 2 took 1hr 10. Every single time you go to the bar, they ass service to this. Everyone that was staying had to ask for it to be removed, staff were pretty miserable. Especially after asking fo the service to be removed. We were woken up at 2am and told we were been too loud, we had the tv on that’s all, not sure what else we can do there. Breakfast was chaos, far too busy. Food ran out very quickly. I heard quite a few other guests complaining about various things. Was very much looking forward to the stay, but somewhat left feeling disappointed. "

"Great property, good location, lovely room, good food. Highly recommend "

"Nice room, clean and plenty of space. Travelled for work, very handy being so close to Derby train station. Good breakfast included. "

"I l8ved the freedom of the kitchenette it was like home from home."

"All ok"

"Room clean Staff nice polite and helpfull Parking good Very comfortable night "