Is The Crown Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Crown Hotel?

As of 18 Oct 2025, prices found for a 1-night stay for 2 adults at The Crown Hotel on 2 Nov 2025 start from AU$74.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Crown Hotel?

Self-parking is free at this property.

What time is check-in at The Crown Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

Where is The Crown Hotel located?

Located in the heart of Stoke-on-Trent, this hotel is within 1 mile (2 km) of Gladstone Pottery Museum, Little Moreton Hall and St Giles Church. Awesome Walls, Stoke on Trent and Parkhall Country Park are also within 2 miles (3 km). Longton Station is only a 1-minute walk.

About the area

Located in Stoke-on-Trent, The Crown Hotel is in the city centre. Cineworld Stoke-on-Trent and National Paintball Games are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Potteries Shopping Centre and Middleport Pottery. Looking to enjoy an event or a game while in town? See what's happening at Awesome Walls, Stoke on Trent or bet365 Stadium.

Visit our Stoke-on-Trent travel guide

2/10 Terrible

Martine

6 Sept 2025

I received a cancellation email 2 days prior our arrival due to a fire in the hotel. I called the hotel to validate. So we were obviously disappointed and had to look for an alternative for accommodation. I hope I get reimbursed.

Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveller

24 May 2025

Disliked: Staff & service, property conditions & facilities, room comfort

Awful scruffy hotel

Stayed 1 night in May 2025

6/10 Okay

Nick

18 June 2025

As an experience it sure is something.

Stayed 1 night in Jun 2025

2/10 Terrible

Mashoko

20 July 2025

Disliked: Staff & service

It was very bad .the whole hotel have bad smile.The hotel is very bad

Stayed 2 nights in Jul 2025

6/10 Okay

Tyson

23 Mar 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Perfect setting to film a murder documentary.

Stayed 1 night in Mar 2025

8/10 Good

Carol

17 Aug 2025

Liked: Cleanliness, staff & service

We felt that the hotel offered very good value for money for a short few hour stay on route to our destination. It is true to say the hotel was full of charcter and one could easily imagine how beautiful it was in its heyday.... however time has clearly taken its toll. It seemed to have a variety of characters staying there..... Certainly one may feel vulnerable in the sirrounding area.... but the car park was close and included in the cost of the room. We have no complaints whatsoever. EXCELLENT VALUE FOR MONEY

Stayed 1 night in Aug 2025

8/10 Good

Chris

20 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place is a good budget choice. I think many people have very high unreasonable expectations these days. It was fine for me.

Stayed 1 night in Jun 2025

2/10 Terrible

Joseph

2 July 2025

Disliked: Cleanliness, property conditions & facilities

Booked 2 rooms and when we got there got told only one was booked beds were shot springs gone overall just didnt enjoy the stay

Stayed 1 night in Jul 2025

2/10 Terrible

Adekunle

14 July 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

The hotel is worse, cockroaches everywhere, smelly room, the TV is not working, and despite complaining to the staff, nothing was done.

Stayed 1 night in Jul 2025

2/10 Terrible

mark

11 Aug 2025

Disliked: Staff & service, amenities, property conditions & facilities

Awful but that what you get for price I presume. Huge Window didnt close, no TV remote and they didn't have one. Dated. Rough area with smashed up vans In car park. Downstairs windows smashed. Rooms ok.tho

Stayed 1 night in Aug 2025

2/10 Terrible

Abu

29 June 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Overview

It was so bad The room was uncleaned There were red bugs in the bed and carpet The carpet was so smelly Unable to stay there due to dirty room

Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

25 May 2025

Disliked: Cleanliness, property conditions & facilities

Very Basic hotel…..

The hotel definitely needs modernising, curtains in bedroom couldn’t close properly, bath tap kept dripping, massive spider in corner of bathroom. The carpets didn’t look like they had been cleaned for a long while! Just seemed very run down

Stayed 1 night in May 2025

2/10 Terrible

CUNEYT

9 May 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

The hotel was not clean.Door lock was unsafe. I don't want Expedia to offer this hotel to their customers.

Stayed 1 night in May 2025

2/10 Terrible

Lisa

12 June 2025

Disliked: Amenities, property conditions & facilities

the hotel was disgusting not only was it filthy, run down, windows were broken the WiFi box was hanging out of the room window the floorboards all over the place felt like they were about to collapse, it stunk of drugs (weed) it was more like a half way house, not a safe place to stay in with kids the bedroom doors were not secure. The pictures on the website did not compare to the actual hotel!!

Stayed 1 night in Jun 2025

2/10 Terrible

Satya

3 July 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel all over UK

The hotel is in very bad state. Right from the entrance to the rooms. The rooms are very dirty, toilets are dirty, window broken, paint peeling off everywhere. No coffee mug, however a kettle is given. The chair is broken. There was a lot of noise during night, probably by youngsters and drunkard locals which disturbed the sleep. Never recommend this to anyone.

Stayed 2 nights in Jul 2025

2/10 Terrible

Jordan

21 June 2025

Disliked: Property conditions & facilities, room comfort

Don’t bother

It was just awful! The bed was super uncomfortable, felt like I was just laying on springs There is so much noise! All of the floorboards creek, you could hear everything from every room, the road outside the car park everything, I don’t think I even got two hours sleep

Stayed 1 night in Jun 2025

2/10 Terrible

Julia

16 Aug 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

I wouldn’t even let my dog stay there….and he’s dead….we didn’t even bring in our luggage and left after half an hour and that was after asking for another room as I tripped in the bathroom on the torn Lino..the second room was as bad and had a moat going around the edges of the bath, after tripping in the first room and using a walking stick I wasn’t risking it….the goings on we saw out the back was a no for me too, looked like it was being used as a hostel and should no way be being advertised on Expedia especially as the pictures they’ve deliberately chose to use do not truthfully reflect the current state of the property and rooms ..they can’t even justify it cos of the price cos we found a lovely place to stay a mile away for cheaper and was lovely clean, modern and safe…the lock on the door of one room they gave us at the crown was literary hanging off..I’m really disappointed at Expedia for listing this property and angry they had the nerve to send it to me as a recommendation

Stayed 2 nights in Aug 2025

2/10 Terrible

Flora

27 Apr 2025

Disliked: Staff & service, property conditions & facilities, room comfort

Glad to get away from this rundown hotel and area.

To be fair the new owners had only bought the hotel two months ago, and they were trying to improve it. But they could not do much about the location, a really run-down area with shops that had been boarded up for years, pavements that were trip hazards ever step you took. But the hotel car park gave no confidence when we arrived, weeds everywhere, signage not clear, hoped that our car would still be there on return. Reception was just about OK, but pavement outside had spittle on it, and some very shifty characters hanging about. No lift to room but that was OK, but room was inadequate. No dead lock and door jamb looked broken. No working plug in basin, and did not run away, Light in bathroom so dim you could not see. No bedside tables or chairs to put case on. to be fair, it did seem clean, nice towels, and coffee etc, and evidence of a repaint, though not properly finished. And worst of all, no food at all available - eventually walked up to a kebab shop and had something to eat (after a long drive up from the South Coast). The cost was almost £40 - ironically almost the same as the brilliant one we stayed in near Gloucester on our way home.

Stayed 1 night in Apr 2025

2/10 Terrible

Marcin

16 July 2025

Disliked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

6/10 Okay

Mark

6 July 2025

Disliked: Property conditions & facilities

Stayed 1 night in Jun 2025

2/10 Terrible

William

30 June 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

2/10 Terrible

Rachel

30 June 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2025

2/10 Terrible

Steve

25 June 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

4/10 Poor

Roshan

23 May 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

Brice

14 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The reception staff was friendly and helpful. And he let me check in a few hours before the normal check in time.

Stayed 1 night in May 2025

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Reviews

The Crown Hotel Reviews

4.4

5.0

4.4

4.0

3.2

Reviews

2/10 Terrible

Martine

Martine

2/10 Terrible

Verified traveller

Verified traveller

6/10 Okay

Nick

Nick

2/10 Terrible

Mashoko

Mashoko

6/10 Okay

Tyson

Tyson

8/10 Good

Carol

Carol

8/10 Good