"Overall very good stay. Room is clean and staff is very attentive and friendly even though they don’t speak much English. There is a Lawson at first floor and kids really love it. Location is good too, just about 5 mins walk from Hiroshima train station. The room size is relatively small compare to North American hotels but rest makes up for it. "
"I loved this hotel for all the free amenities they offered! There was a public bath located in the hotel as well as a lounge/dining area that offered free drinks and food items at various times of the day. The room itself was very spacious, clean, and one of the biggest rooms we stayed in on our 3 week trip around Japan. The staff was friendly and check in and check out was quick and easy at their self-service machine. I would highly recommend this hotel! It was a 15-20 minute walk to the Peace Museum and food/shopping areas in Hiroshima so very accessible and centrally located."
"Breakfast was buffet with Japanese, (Japanized) Chinese and Western cuisine.
Satisfied: Fried Oyster was good. And overall combination.
Disappointed: We wanted to make toast but there were strawberry jam, orange jam and margarine but no butter. When we baked croissant in heater, the space between ceiling and croissant was too short, which burnt the top of croissant.
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"The check in staff will not accept check in before 3pm. Instead of checking you in but come back later like other hotels do. They dont. When you come back at 3pm, you encounter so many people including group check ins. Which is just a waste of time.the lobby is nice but bathrooms are old stuff."
"Great breakfast but property needs an upgrade and beds very firm, unfortunately air-conditioning not reliable.
Staff very helpful and friendly. Onsen great."