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"Very nice hotel and rooms. The staff was very nice and went above and beyond to help us with things. Would highly recommend."

"Our room was good sized, especially since rooms in Japan are typically much smaller than the United States. The hotel had a floor with washer/drying machines and a microwave. We had an excellent view of the Tokyo Metropolitan Government building which has light projections at night. The hotel had a 711, restaurants, shops and some art displays to enjoy. The airport limousine bus stops directly at the hotel, which was a perk when booking our stay. Staff was very friendly and helpful, would definitely recommend and stay at again."

"Rooms were cleaned every day. The saff always helped. "

"Great location, staff super helpful "

"I stayed here twice in Feb 2026. The first time for 6 nights and the second time for 2 nights. The room was quite small but the bed and pillows were comfortable. There’s a safe and fridge and the hotel provides a lot of amenities in the bathroom - shampoo, conditioner, toothbrushes with toothpaste, razors with shaving cream, hair brushes, cotton buds etc. Housekeeping was excellent but they always left me notes informing me that they wouldn’t throw out trash that wasn’t in the garbage bins, or they won’t empty a kettle with water in it etc. It got to be a bit annoying. On my first stay, housekeeping left me 2 bottles of drinking water everyday but on my second stay, only one bottle a day. Tap water is perfectly safe to drink though. I used the hotel laundry service once and they were excellent. If they pick up before 9 am they return your washed laundry by 6 pm. I used their laundromat once too. They are pretty cool. For 500 yen or more (depending on load size), the machine washes and dries for you and detergent is dispensed automatically. All in one machine! Typical high tech Japan. I had buffet breakfast at Cross Dine 4 times. It has a nice spread but they don’t change the menu much so it gets tiring. 711 is only a block down and that’s where I bought most of my food. They have an excellent selection, prices are reasonable and they have new meals often. The hotel provides a microwave near the lobby so it’s convenient to microwave food from 711."

"THIS IS THE BEST HOTEL EVEEEEEERR GODZILLA RULES. Also heated toilet my wife likes and big shower we both like."

"It was a great place to stay all around. "

"My entire 7 days at the hotel was amazing. Staff was ve"

"Room was spotless, and location was great. "