Hidden Falls Tours and Activities

We recently stayed at a property that had some promising features, but unfortunately, the condition of the rooms was not up to par. Upon arrival, we were disappointed to find that the house had not been cleaned. The most unsettling discovery was the presence of spiders throughout the entire house. This made for a very uncomfortable experience, as we had to spend our first night dealing with and eliminating them. While the property itself had potential, the lack of cleanliness and the spider infestation significantly detracted from our stay. We hope that the management addresses these issues to improve the experience for future guests.

I do not normally post reviews but felt it deemed some feedback .The property interior was not visually clean with broken side entry door,stains on the elevator and hallway carpets . In the room there were stained ceiling tiles and bathroom ceilng was falling down . Noise level containment between floors was poor .Reception was closed overnight so there was no option for complaints to be addressed. Our stay was 5 nights and housekeeping did not enter our room once during the timeline. Overall a very poor experience.

Lovely place. Had all the right things.