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"Lovely stay ...Enjoyed sitting looking out at the river. "

"Everything about our stay was amazing, our first time in Newcastle and the hotel was great. The staff was all so friendly and helpful with any questions we had, the room was perfect for my wife’s disability needs. Will definitely be back to Newcastle and to this hotel specifically. "

"Grey St Hotel is in a fantastic location for exploring Newcastle. Right in the heart of the action, but still quiet in the room at night. We arrived by train and the station is only a short walk away. The reception staff were friendly and helpful at all times, as were the housekeeping staff. Our room was spotlessly clean, had lovely high ceilings and sleek decor. The hotel was also incredible value. I’d love to go back and try the spa facilities :-)"

"Loved the very grand hotel. Friendly helpful staff with great location and price."

"We enjoyed our stay at your hotel a little. lot better than the previous visits as we had no water on the first visit and could not use the water on the second as it was boiling hot to the touch"

"What stunning hotel, we had a junior suite, and it was such a great space. Plenty of room for starters. Tones of natural light, with a fantastic view of the Millennium and Tyne Bridge. Pure comfort and luxury, if we didn’t have plans I would have chilled in the room more, that’s how nice the room was. "

"Definitely worth a visit. We only stayed for one night but we will be back. Staff all unbelievably good. Food exceptional. Very quiet. Really good nights sleep. Highly recommend this hotel. We also did the free history tour of the castle. Do not miss this as it includes a visit to the roof to take in the views."

"Staff was very helpful. Very good area away from traffic "

"Right from the friendly welcome by Tom, my stay was fantastic. I was travelling myself with 2 young children for a family funeral in the area. All the staff were friendly and very good with the children. They were made to feel very welcome by all the staff. We enjoyed a meal in the evening. Good choice for adults and children. We also all enjoyed the buffet breakfast too. "