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Reviews of VALO Hotel & Work Helsinki

4 out of 5
VALO Hotel & Work Helsinki
Mannerheimintie 109, Helsinki

Reviews

8.8

Excellent

Rating 10 - Excellent. 814 out of 1507 reviews" "
Rating 8 - Good. 524 out of 1507 reviews" "
Rating 6 - Okay. 112 out of 1507 reviews" "
Rating 4 - Poor. 41 out of 1507 reviews" "
Rating 2 - Terrible. 16 out of 1507 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Quan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice wellness facilities. Easy commutation between the hotel and downtown (30mins incl. waiting time).
Stayed 2 nights in Apr 2024
Response from VALO Reception on 25 Apr 2024
Thank you Quan for your rating!

10/10 Excellent

Promise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice short stay. Room is good size, bathroom is small but good bought. Overall a good stay!
Stayed 1 night in Mar 2024
Response from Viivi T on 20 Mar 2024
Thank you Promise for your review!

10/10 Excellent

Ila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, amazing service!
Stayed 1 night in Feb 2024
Response from Heikki P. on 5 Feb 2024
Dear Ila,Thank you for taking the time to share your kind 5/5 review of our VALO Hotel & Work! We are delighted to hear that you had such a positive experience and that you enjoyed your staycation with us. All the feedback is very important to us and helps us to create even more memorable moments.Our staff always does everything to make our guests comfortable with us - it's great to hear that you liked our friendly service!TIP: Book next time one of our Comfort (17m²) or Deluxe (27m²) rooms to get a bigger and more comfortable room, bathrobe & slippers is also included in those upper category rooms.Thank you for recommending our hotel, and we look forward to the pleasure of hosting you next time!Have a nice winter time and welcome back to Helsinki & VALO!Best regards,Heikki PäätaloVALO Experience Manager & Head ConciergeVALO Hotel & Work

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from VALO Reception on 1 Feb 2024
Thank you Nicholas for your rating!

10/10 Excellent

Rachel

Stayed 5 nights in Jan 2024
Response from VALO Reception on 1 Feb 2024
Thank you Rachel for your rating!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from VALO Reception on 10 Jan 2024
Thank you for your rating!

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come again
Room was nice and clear, service was good. Bed was bit squeeky and toilet was too small. Otherwise our stay was excellent.
Stayed 1 night in Dec 2023
Response from Heikki P. on 2 Jan 2024
Dear Heidi, Thank you for staying with us and for writing the review of your stay here at VALO. I am particularly happy to hear that you liked our service! TIP: Book next time one of our Comfort (17m²) or Deluxe (27m²) rooms to get more bigger and more comfortable room, bathrobe & slippers is also included to those upper category rooms. Happy New Year 2024 and welcome back to Helsinki and VALO! Kind regards, Heikki Päätalo VALO Experience Manager & Head Concierge VALO Hotel & Work

10/10 Excellent

deborah

Stayed 1 night in Dec 2023
Response from VALO Reception on 12 Jan 2024
Thank you Deborah for your rating!

8/10 Good

Sajid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from VALO Reception on 5 Dec 2023
Thank you Sajid for your rating!

10/10 Excellent

Koon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 10 nights in Nov 2023
Response from Heikki P. on 13 Dec 2023
Hei Koon!Kiitos kun olitte meillä vieraana ja kiitos 5/5 arvioinnista!Mukavaa ja rauhallista loppuvuotta ja lämpimästi tervetuloa uudelleen!Ystävällisin terveisin,Heikki PäätaloVALO Experience Manager & Head ConciergeVALO Hotel & Work

10/10 Excellent

Roxanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I found the self check-in quite convenient. The room was very small, which is good to know in case someone is claustrophobic. I thought that the price of the room included the rooftop sauna and hot tub but it did not. There was an added expense of $20 (euro) per guest for visiting the Wellness area. I booked through Expedia and the room description described including access. The ladies restroom in the Wellness area was very unclean but everywhere else that we visited including the room was clean.
Stayed 1 night in Nov 2023
Response from Heikki P. on 14 Nov 2023
Hi Roxanne!Thank you so much for writing the kind review of your stay here at VALO. It's great to hear that you had such a comfortable stay with us!When you book your room, please note that you book a room that says: "Includes daily access to the Spa" - if you want to use our Wellness department. If you book a room without access, you can buy it separately at the hotel reception for 20/person/time. The cheapest room rate includes only accommodation and breakfast.TIP: Book next time one of our Comfort (17m²) or Deluxe (27m²) rooms to get more bigger and more comfortable room, bathrobe & slippers is also included to those upper category rooms.Have a nice and sunny autumn and welcome back to Helsinki and VALO!Kind regards,Heikki PäätaloVALO Experience Manager & Head ConciergeVALO Hotel & Work

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice, great to have a big tv with chromecast. Breakfast was pretty good and the spa was awesome.
Stayed 1 night in Nov 2023
Response from Heikki P. on 7 Nov 2023
Hi!Thank you for staying with us and for your review! I am happy to hear that you had such a great experience with us!Have a nice and sunny autumn and welcome back to Helsinki and VALO!Kind regards,Heikki PäätaloVALO Experience Manager & Head ConciergeVALO Hotel & Work

8/10 Good

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich hatte einen sehr schönen 4-Tages-Aufenthalt im Oktober 23 im Valo Hotel. Sehr Positiv: - Ich wurde von der Mitarbeiterin (Katri) am Check-In Schalter bestens beraten und konnte ihr einige Fragen zu Aktivitäten und Orten in der Stadt stellen, welche mir alle ausführlich und in gutem Englisch beantwortet wurden. Ich habe mich direkt Willkommen und gut aufgehoben gefühlt. Positiv: - Ich habe mein Gepäck vor dem Check-In schon im Hotel abgeben können, sodass ich die Zeit bis dahin verbringen konnte ohne alles mit mir mitschleppen zu müssen. - Sehr schöner Wellnessbereich mit Blick auf die Stadt. - modern eingerichtetes Zimmer mit sehr gutem Fernseher, gut durchdachter Lichtsteuerung, genügend Steckdosen und hochwertiger Matratze. Negativ: - Bei Ankunft im Zimmer habe ich im Bad und im Zimmer vereinzelt Haare auf dem Boden vorgefunden, habe mich an die Reinigungsfachkraft gewandt und sie hat sich dann anschließend direkt darum gekümmert. - Der Frühstücksbereich ist deutlich zu klein und man muss Glück haben direkt einen freien Sitzplatz zu finden. Fazit: Alles in allem ein sehr schöner Aufenthalt in einem für mich guten bis sehr guten Hotel. Würde 4,5/5 Sternen geben.
Stayed 3 nights in Oct 2023
Response from Heikki P. on 26 Oct 2023
Dear Lukas,Thank you for staying with us and for your valuable review! I am really happy to hear that you had such a great experience with us and thatn liked the service provided by our Katri - I will forwrd your greetings to our team!Next time, you should book one of the Comfort (17m²) or Deluxe (27m²) rooms, these rooms have more space to stay and bathrobes & slippers are also included to these rooms. Have nice and sunny autumn and welcome back to Helsinki and VALO! Kind regards, Heikki Päätalo VALO Experience Manager & Head Concierge VALO Hotel & Work

6/10 Okay

Daniel

The rooms were really small but functional
Stayed 1 night in Oct 2023
Response from Heikki P. on 9 Oct 2023
Hi Daniel,Thank you for staying with us and for your feedback. I am happy to hear that you liked our clean and modern hotel and our services!Next time, you should book one of the Comfort (17m²) or Deluxe (27m²) rooms, these rooms have more space to stay and bathrobes and slippers are part of the equipment of these rooms.Have nice and sunny autumn and welcome back to Helsinki and VALO!Kind regards,Heikki PäätaloVALO Experience Manager & Head ConciergeVALO Hotel & Work

8/10 Good

holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from VALO Reception on 3 Oct 2023
Thank you Holly for your rating!

8/10 Good

Pavel

Stayed 1 night in Aug 2023
Response from VALO Reception on 18 Oct 2023
Thank you Pavel for your rating!

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from VALO Reception on 22 Sept 2023
Thank you Elizabeth for your rating!

8/10 Good

WOON-WAH

Stayed 1 night in Sep 2023
Response from VALO Reception on 21 Sept 2023
Thank you for your rating!

6/10 Okay

Gina

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Disappointed
Room was so small there was no wardrobe or mini fridge
Stayed 3 nights in Sep 2023
Response from Heikki P. on 14 Sept 2023
Hi Gina! Thank you so much for taking the time to review VALO Hotel & Work and the services we offer. Our staff always does everything to ensure that our guests have the most pleasant stay with us, I am really sorry that we did not succeed in this for you.TIP: Book next time one of our Comfort (17m²) or Deluxe (27m²) rooms to get more bigger and more comfortable room, bathrobe & slippers is also included to those upper category rooms. Have a nice sunny and autumn and welcome back to Helsinki & VALO! Kind regards,Heikki Päätalo VALO Experience Manager & Head Concierge VALO Hotel & Work

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Nice bright hotel with plenty of facilities, communisl spaces etc. We stayed in a smart double room, the room was clean and comfortable if a litte small for 2 people...you cant walk around the bed so one person has to clamber accross the bed, we also had to afk for a second pillow a few times. The ensuite shower room was good. Overall the room was just what we needed for a few night's, i think if we had stayed longer a bigger room would have been needed. Breakfast was nice, the hotel was easily accessible from the centre of town. I would stay in this hotel again if we are ever back in helsiki.
Stayed 2 nights in Aug 2023
Response from Heikki P. on 14 Sept 2023
Hi Camille! Thank you so much for taking the time to review VALO Hotel & Work and the services we offer.I'm so happy to hear that you had such a great experience with us! I am also particularly happy that you liked our modern desing and breakfast! TIP: Book next time one of our Comfort (17m²) or Deluxe (27m²) rooms to get more bigger and more comfortable room, bathrobe & slippers is also included to those upper category rooms. Have a nice sunny and autumn and welcome back to Helsinki & VALO! Kind regards,Heikki Päätalo VALO Experience Manager & Head Concierge VALO Hotel & Work

10/10 Excellent

Leijala

Stayed 1 night in Sep 2023
Response from VALO Reception on 7 Sept 2023
Thank you Leijala for your rating!

10/10 Excellent

Wojciech

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from VALO Reception on 29 Aug 2023
Thank you Wojciech for your rating!

10/10 Excellent

Hana

Stayed 4 nights in Aug 2023
Response from VALO Reception on 17 Aug 2023
Thank you Hana for your 10/10 rating!

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have to pay to use the spa area.
Stayed 1 night in Aug 2023
Response from Heikki P. on 17 Aug 2023
Hi Matthew!Thank you for staying wiht us and for your feedback!When you book your room through online travel agent, please note that you book a room that says: "Includes daily access to the Spa" - if you want to use our Wellness department. If you book a room without access, you can buy it separately at the hotel reception for 20/person/time. The cheapest room price does not include access to the Wellness area, its only for bed & breakfast. Next time, you should book one of the Comfort (17m²) or Deluxe (27m²) rooms, these rooms have more space to stay and bathrobes and slippers are part of the equipment of these rooms. Have a nice and sunny summer and a warm welcome again! Kind regards, Heikki Päätalo VALO Experience Manager & Head Concierge VALO Hotel & Work

6/10 Okay

Daniel

Disliked: Staff & service
I was woken up by a knock on my door at 9am by the cleaners. As I was trying to put some clothes on, The door suddenly opened.. I only speak english and french but I was unable to communicate with the person.This was a strange morning and I am not sure how the cleaner didn't know the room was occupied. I hope this doesn’t happen ever again to anyone. When i pay to stay somewhere, there is a minimum expectation of privacy. Especially in the morning!
Stayed 1 night in Aug 2023
Response from Heikki P. on 29 Aug 2023
Dear Daniel,Thank you so much for writing the review of your stay here. All the feedback is very important to us and helps us develop our operations even better. I'm really sorry that the housekeeper woke you up in the morning. We will do everything we can to prevent something similar from happening again.TIP: Book next time one of our Comfort (17m²) or Deluxe (27m²) rooms to get more bigger and more comfortable room, bathrobe & slippers is also included to those upper category rooms.We still hope to have you as our guest in future as well, see you in Helsinki & VALO!Kind regards,Mr. Heikki K. PäätaloVALO Experience Manager & Head ConciergeVALO Hotel & Work

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Hotel is nice and service is pleasant, but rooms need more thorough cleaning. When we arrived in the room, there were handprints on the surfaces and the windowsill was dusty. In first night air conditioner broke in the room, the window could not be opened, it was very stuffy and difficult to sleep, but when we later reported the problem, we were moved to another room, no problems, next nights were more pleasant. Overall the hotel is good and breakfast is included which is great.
Stayed 3 nights in Aug 2023
Response from Heikki P. on 10 Aug 2023
Hi!Thank you for being our guest and thank you for your feedback! Our staff always does everything to make our guests feel comfortable with us, it's nice to hear that you liked our service and breakfast! However, I am sorry to hear that the cleanliness of your room did not meet our high quality standards.Next time, you should book one of the Comfort (17m²) or Deluxe (27m²) rooms, these rooms have more space to stay and bathrobes and slippers is also included to these rooms.Have a nice and sunny summer and a warm welcome again!Best regards,Heikki PäätaloVALO Experience Manager & Head ConciergeVALO Hotel & Work

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy room and a delicious breakfast!
Stayed 2 nights in Aug 2023
Response from VALO Reception on 7 Aug 2023
Thank you Claudia for your rating & feedback!

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valo = Light
Our Valo stay was great. The room was clean and more room putting up the small extra "Murphy" bed. All the staff members were great and helpful with all assistance we needed. The breakfast buffet was nice but we would have liked more fruit selections as watermelon was only offered most days on our week stay. We look forward to our next Helsinki visit and will stay at Valo.
Stayed 7 nights in Jul 2023
Response from Heikki P. on 8 Aug 2023
Hi Michael, Thank you for being our guest and thank you for your feedback! Our staff always does everything to make our guests feel comfortable with us, it's nice to hear that you liked our breakfast and our friendly service. Next time, you should book one of the Comfort (17m²) or Deluxe (27m²) rooms, these rooms have more space to stay and bathrobes & slippers is also included these rooms. Have a nice and sunny summer and a warm welcome again! Best regards, Heikki Päätalo VALO Experience Manager & Head Concierge VALO Hotel & Work

10/10 Excellent

Anneke

Liked: Cleanliness, staff & service, property conditions & facilities
Does what it says on the box- modern, efficient, reasonably priced. Good buffet breakfast. Good evening menu if you need to eat in. Bus directly into town in about 20 min. All good, and I would stay again.
Stayed 3 nights in Aug 2023
Response from Heikki P. on 8 Aug 2023
Hi Anneke, Thank you for being our guest and thank you for your feedback! Our staff always does everything to make our guests feel comfortable with us, it's nice to hear that you had such a great experience with us!Next time, you should book one of the Comfort (17m²) or Deluxe (27m²) rooms, these rooms have more space to stay and bathrobes & slippers is also included these rooms. Have a nice and sunny summer and a warm welcome again! Best regards, Heikki Päätalo VALO Experience Manager & Head Concierge VALO Hotel & Work

8/10 Good

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice bed and room. Pool, but you pay E20, and a robe and slippers is E15. The spa was too busy in the evening, no space in hot tub and sauna smelt bad with so many bodies.
Stayed 1 night in Aug 2023
Response from Heikki P. on 3 Aug 2023
Hi Angela, Thank you so much for taking the time to review VALO Hotel & Work and the services we offer. All feedback is very important to us and helps us to develop our operations. Our staff always does everything to make our guests feel comfortable with us, I'm so happy to hear that you liked our clean and modern hotel! TIP: Book next time room with Wellness access. If you book one of our Comfort (17m²) or Deluxe (27m²) rooms to get more bigger and more comfortable room, bathrobe & slippers is also included to those upper category rooms. Have a nice sunny and summer and welcome back to Helsinki & VALO! Kind regards, Heikki Päätalo VALO Experience Manager & Head Concierge VALO Hotel & Work

4/10 Poor

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was in pristine condition, but way too small to walk around, the shower was way too small as well.
Stayed 1 night in Jul 2023
Response from VALO Reception on 31 July 2023
Thank you for your rating!

10/10 Excellent

Ilja

Liked: Cleanliness, staff & service, property conditions & facilities
I spend very comfortably time in Valo.
Stayed 1 night in Jul 2023
Response from VALO Reception on 31 July 2023
Thank you for your rating!

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities
Modern style .. clean
Stayed 1 night in Jul 2023
Response from VALO Reception on 27 July 2023
Thank you for staying with us and for your rating!

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spa, and rooftop bar, great room
Stayed 1 night in Jul 2023
Response from VALO Reception on 27 July 2023
Thank you for staying with us and for your rating!

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bali was perfect for what we needed. We had a 16 hour layover at the end of our trip. We didn’t have the time or energy to explore all of the wonderful things Helsinki has to offer, so we took full advantage of the conveniences this hotel has to offer. We had a leisurely breakfast and relaxed in the spa. We were even able to extend our check out time for 10€ per hour to the already late checkout time of 1pm. The convenience and wellness offered for an affordable price prepared us for our long journey home.
Stayed 1 night in Jul 2023
Response from Viivi T on 14 July 2023
Hi Anne! Thank you for being our guest and thank you for your feedback! It's really great to hear that you had such a wonderful stay with us! Have an excellent summer and a warm welcome again! Best regards,Viivi Tupamäki Front Office Manager VALO Hotel&Work

8/10 Good

john

Stayed 1 night in Jun 2023
Response from VALO Reception on 19 July 2023
Thank you for staying with us and for your rating! Have a nice summer time and welcome back to Helsinki and VALO!

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Viivi T on 28 June 2023
Kiitos Anita arvioinnistasi!

8/10 Good

Behnam

Liked: Cleanliness, staff & service
The fridge in the room didn't work
Stayed 1 night in Jun 2023
Response from Viivi T on 15 June 2023
Thank you Behnam for your rating!Sorry to hear that the fridge did not work.Welcome back another time!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money in Helsinki
Great stay, in a lovely modern hotel. By its very nature it is not the most luxurious hotel (e.g. small bathrooms and rooms) but it is great for what it is.
Stayed 2 nights in Jun 2023
Response from Heikki P. on 9 June 2023
Hi Andrew! Thank you for being our guest at VALO and thank you for your review! We are glad to hear that you had such a comfortable stay with us!TIP: Next time book one of our Comfort (17m²) or Deluxe (27m²) rooms to get a bigger and more comfortable room. Have a nice and sunny summer and a warm welcome again! Best regards, Heikki Päätalo VALO Experience Manager & Head Concierge VALO Hotel & Work, Helsinki

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
Stayed 3 nights in May 2023
Response from VALO Reception on 6 June 2023
Thank you Veronika for your rating!

10/10 Excellent

pete

Stayed 1 night in May 2023
Response from Viivi T on 28 June 2023
Kiitos pete arvioinnistasi!

8/10 Good

Simon

Stayed 4 nights in May 2023
Response from Viivi T on 15 June 2023
Thank you Simon for your rating!

10/10 Excellent

Marek

Stayed 2 nights in May 2023
Response from Heikki P. on 23 May 2023
Hi Marek!Thank you for being our guest at VALO and thank you for your 10/10 review. It's great to hear that you had such a comfortable stay with us!Have a nice and sunny summer and a warm welcome again!Kind regards,Heikki PäätaloVALO Experience Manager & Head ConciergeVALO Hotel & Work

10/10 Excellent

Zoe L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Heikki P. on 23 May 2023
Hi Zoe!Thank you for being our guest at VALO and thank you for your 10/10 review. It's great to hear that you had such a comfortable stay with us!Have a nice and sunny summer and a warm welcome again!Kind regards,Heikki PäätaloVALO Experience Manager & Head ConciergeVALO Hotel & Work

10/10 Excellent

Jocabed

Stayed 3 nights in May 2023
Response from Heikki P. on 29 May 2023
Hi Jocabed!Thank you for being our guest and thank you for your feedback! I am happy to hear that you had such a comfortable stay with us!TIP: Next time, try our Comfort (17m²) or Deluxe (27m²) rooms to get a bigger and more comfortable room. If you book your room through our own website (valo.fi), you can choose a room with or without Wellness access.Have a nice and sunny summer time and a warm welcome back to Helsinki & VALO!Best regards,Heikki PäätaloVALO Experience Manager & Head ConciergeVALO Hotel & Work, Helsinki

10/10 Excellent

Arameh

Stayed 1 night in Apr 2023
Response from Heikki P. on 23 May 2023
Hi Arameh!Thank you for being our guest at VALO and thank you for your 5/5 review. It's great to hear that you had such a comfortable stay with us!Have a nice and sunny summer and a warm welcome again!Kind regards,Heikki PäätaloVALO Experience Manager & Head ConciergeVALO Hotel & Work

4/10 Poor

Morris

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Poor room organising, limited dining options, poor air conditioning, to mention but a few
Stayed 2 nights in Apr 2023
Response from Heikki P. on 26 Apr 2023
Dear Morris. Thank you for staying with us and taking the time to review VALO Hotel & Work and the services we offer. I'm really sorry we couldn't meet your expectations this time and I'm sorry for any inconvenience.If there is something what we can do for you, please do not hesitate contact us directly.Have a nice sunny spring time and warm welcome back to Helsinki & VALO! Kind regards,Heikki Päätalo VALO Experience Manager & Head Concierge VALO Hotel & Work, Helsinki

10/10 Excellent

Kerim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, modern and cool vibes
Great stay, loved the hotel. The local tram was not working as construction work is happening but the local buses are constantly going past, so it was very easy to get into the city centre! Hotel was very clean and modern. Very nice area to sit and chill in the evenings by the reception. Not much choice for the breakfast but it was included so can’t complain! Our room was quite small so once we put our luggage and clothes etc, it was quite cramped. Small bathroom too but it worked for me and my girlfriend. Could link up our phones to the tv which was handy! When we first arrived at our hotel room, there was a hotel staff member and the person sleeping next door, already in our room…which was a bit odd but they said they were checking out our tv as next doors wasn’t working..didn’t really like this. Overall great stay, very happy.
Stayed 4 nights in Mar 2023
Response from Nette / VALO Hotel & Work on 23 Mar 2023
Thank you for your amazing feedback. We deeply apologize for the inconviences you had during your stay but we are happy to know that they were fixed quickly! We thank you for staying with us and warmly welcome you back anytime!

10/10 Excellent

Veronika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Heikki P. on 21 Mar 2023
Thank you Veronika for your rating!

10/10 Excellent

Oonagh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we booked the double comfort room but it was too small so upgrade for extra. Breakfast and roof terrace were absolutely amazing and worth the trip alone. Not much around the area of Hotel. Staff and cleanliness excellent!! Limited Dinner Menu
Stayed 4 nights in Mar 2023
Response from Heikki P. on 16 Mar 2023
Hi Oonagh!Thank you for being our guest and thank you for the 10/10 review! It is great to hear that you liked our Wellness area, service and breakfast - I will forward your regards to our team VALO!Have a nice winter time and welcome back to Helsinki and VALO!Best regards,Heikki PäätaloVALO Experience Manager & Head ConciergeVALO Hotel & Work