5/5 Excellent
Verified traveller
Travelled with family and small children
19 Jan. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Four Seasons Resort The Nam Hai, Hoi An, Vietnam
Photo gallery for Four Seasons Resort The Nam Hai, Hoi An, Vietnam
Overview of Four Seasons Resort The Nam Hai, Hoi An, Vietnam
VIP Access
Four Seasons Resort The Nam Hai, Hoi An, Vietnam
4.8/5 Exceptional
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 48-hour vacancy between guest room stays
- Hand sanitiser provided
Block Ha My Dong B, Dien Duong Ward, Dien Ban, Quang Nam
Explore the area
- Ha My Beach12 min walk
- An Bang Beach7 min drive
- Phuoc Lam Pagoda7 min drive
- Da Nang (DAD-Da Nang Intl.)21 min drive
Choose dates to view prices
About this area
Dien Ban
Located in Dien Ban, Four Seasons Resort The Nam Hai, Hoi An, Vietnam is in the suburbs and on a private beach. Hoi An Museum and Museum of History and Culture are cultural highlights, and some of the area's landmarks include Tran Family Chapel and Chua Cau. Travelling with kids? Consider Hoi An Impression Theme Park and Thanh Ha Pottery Village. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
What's nearby
- Ha My Beach - 12 min walk
- Chuc Thanh Pagoda - 6 min drive
- An Bang Beach - 7 min drive
- Phuoc Lam Pagoda - 7 min drive
- Cam Pho Temple - 8 min drive
Getting around
- Da Nang Station - 21 min drive
- Da Nang (DAD-Da Nang Intl.) - 21 min drive
Restaurants
- The Restaurant — 1 min walk
- The Beach Restaurant — 1 min walk
- Cayme restaurant - 3 min drive
- 7 Son - 3 min drive
- Wood Fish Restaurant - 3 min drive
About this property
Awards and affiliations
Four Seasons Resort The Nam Hai, Hoi An, Vietnam is listed in the 2021 Travel + Leisure 500.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Lead with Care (Four Seasons)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Free self-parking on site
- Free valet parking on site
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Free full breakfast available daily
- 2 restaurants
- 2 bars/lounges, 1 beach bar and 1 poolside bar
- 24-hour room service
Things to do
- 3 outdoor pools
- 4 outdoor tennis courts
- Basketball
- Children's pool
- Fitness centre
- Free bike hire
- Full-service spa
- Playground
- Sauna
- Shopping
- Steam room
- Tennis
- Yoga classes
Conveniences
- ATM/banking services
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Library
- No lifts
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Chinese
- English
- French
- German
- Japanese
- Korean
- Russian
- Spanish
- Thai
- Vietnamese
Business services
- Computer station
- Conference space (969 square feet)
- Meeting rooms
Outdoors
- BBQ grill(s)
- Beach loungers
- Beach umbrellas
- Garden
- Pool sunloungers
- Pool umbrellas
- Private beachfront location
- Terrace
Spa
- Aromatherapy
- Ayurvedic treatments
- Body treatments
- Facials
- Manicures and pedicures
- Massages
- Massage/treatment rooms
- Hot tub
More
- Beach towels
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Ceiling fan
- Feather duvet
- Free cots/infant beds
- Hypo-allergenic bedding
- Pillow menu
Bathroom
- Bathrobes
- Designer toiletries
- Hairdryer
- Rainfall showerhead
- Separate bathtub and shower
- Towels
Entertainment
- TV channels
- iPod dock
- LCD TV
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
Outdoor space
- Patio
- Garden
More
- Access via exterior corridors
- Desk
- Free newspapers
- Iron/ironing board (on request)
- Phone
- Safe
- Separate sitting area
- Slippers
- Turndown service
Similar properties
See similar properties
Dien Ban
Pool
Parking included
Guest rating 4.5+
5 star
Family-friendly
Hotel
Policies
Check-in
Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Renovations and closures
This property is closed from 1 September 2021 to 3 December 2021 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Free cots (infant beds)
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Christmas Eve (24 December) Gala Dinner per adult: USD 240.00
- Christmas Eve (24 December) Gala Dinner per child: USD 120.00 (from 5 to 12 years old)
- New Year's Eve (31 December) Gala Dinner per adult: USD 347.00
- New Year's Eve (31 December) Gala Dinner per child: USD 174.00 (from 5 to 12 years old)
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Airport shuttle fee: USD 250 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 17 years old are allowed in the family pool only.
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Nam Hai Dien Ban
Nam Hai Hotel Dien Ban
Four Seasons Resort Nam Hai Hoi Vietnam Dien Ban
Four Seasons Resort Nam Hai Hoi Vietnam
Four Seasons Nam Hai Hoi Vietnam Dien Ban
Four Seasons Nam Hai Hoi Vietnam
Four Seasons Resort The Nam Hai Hoi An Vietnam
Four Seasons Resort The Nam Hai, Hoi An, Vietnam Hotel
Four Seasons Resort The Nam Hai, Hoi An, Vietnam Dien Ban
Four Seasons Resort The Nam Hai, Hoi An, Vietnam Hotel Dien Ban
Frequently asked questions
Overall score and ratings
4.8
Exceptional
4.8/5
Cleanliness
4.8/5
Staff & service
4.6/5
Amenities
4.7/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Travelled with family
2 Jan. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easily one of the best hotels in the world.
Stayed 4 nights in Dec 2019
5/5 Excellent
Andrew
26 Dec. 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
5/5 Excellent
Verified traveller
Travelled with family
24 Dec. 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
4/5 Good
Verified traveller
Travelled with family
15 Dec. 2019
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019