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"Nice to have a shuttle to the airport"

"The staff was helpful for our late checkin. It was confusing that we had to walk through the next door hotel to get to the lobby."

"The low quality of this hotel doesn't match the price point even for Amsterdam. The bathrooms are so poorly designed that the light doesn't shine in the sink/mirror area, the shower has no enclosure so the entire bathroom gets wet, there is no towel hook, no hand soap was provided. We only stayed 2 nights and the replaced the 2 towels provided initially but not the 3rd we had requested, and they did not make the bed. There is a little table and coat hooks but nowhere to put the clothes away. I'd not stay here again"

"The hotel was beautiful, perfect location, Room 1604, was AMAZING."

"The breakfast offering is adequate; however, the selection is quite limited. The breakfast area was not well maintained, with noticeable cleanliness issues, including a dirty floor and the presence of broken glass. Additionally, there was an insufficient supply of cups, forks, and cereal bowls, resulting in delays for guests. The bread did not appear to be fresh. Service from the breakfast staff was less attentive and welcoming compared to other locations. Furthermore, the elevator service was inefficient and did not meet expectations."

"Staff are friendly and helpful. Only the Lobby self service check out broke town. The airport shuttle was a plus. Very on time and comfortable"

"Profesionalism of the staff."

"When we checked in we indicated we had been up for over 30 hours and were very tired. We were given a room with a lounge above and all we heard for hours were the scraping of chairs, so needless to say we didn't get any rest."

"This hotel was a perfect choice--centered in the middle of Rotterdam. The staff was friendly and helpful. The bar/dining area was bright and the food was excellent. It was easy to extend my stay when my circumstances changed. I would stay here again."