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"Very, very nice hotel. A little expensive, but totally worth it."

"Shower was either too hot or too cold Light flickered on in the night a few times "

"Room was really clean Road was nice a quiet so got a really good night sleep, breakfast wasn’t so great not much options for vegetarians or people that don’t eat pork"

"Great location, convenient to city centre and especially Birmingham New Street. Quiet hotel."

"The reception staff were incredibly helpful!"

"Good selection of hot and cold breakfast "

"Bkack mold in the room and shower. Bathroom light was automatic but took hours to turn back off and bathroom door didnt close from the outside so the light would keep you up. Musty smell in the room and no window"

"The hotel is in an excellent location, with easy access for driving and convenient on-site parking. I’d also highly recommend a visit to Pushkar next door—the food was outstanding, and it’s a real bonus that it’s linked to the hotel. The rooms were very comfortable, with cosy beds and modern, clean bathrooms, which made for a pleasant stay overall. My only issue was with the lift, which malfunctioned while we were heading up to the 14th floor. It was a bit of an unsettling experience—certainly not the kind of “thrill ride” you’d expect outside of a theme park. My daughter chose to walk to the room afterward. Although I raised the alarm while inside the lift, I still needed to inform staff once we reached the ground floor. They did arrange for engineering to investigate, but the situation could have been handled more proactively."

"Hello the room was nice however it would be nice to have slippers staff were lovely bathroom could be cleaner some towels had black marks on them "