Heather Hotels, Coalville

"Great location, great facilities with pool and eqting options."

"Air con was great in the room. Only 15 min walk from Leicester O2 Academy. Opposite the Tigers ground. "

"It was an amazing experience we liked everything "

"Lovely buildings, quiet and comfortable. Great value for money"

"Just got back from a stay that felt like a dream birthday treat and retreat. The hotel was cosy, beautiful. The ground was so peaceful, it felt like time slowed down. Every corner invited calm and rest. Above all though, was the staff. They were genuinely kind, attentive, and always ready to help. It surpassed my expectations. I can’t recommend New Hall enough. "

"Great welcome at reception. Accessible room allocated as requested. In my opinion, there is a design flaw in the bathroom, as the 'accessible' toilet is positioned too low to be accessible and is too close to the hand basin. The shower was more of a trickle than a shower, albeit hot, and I've had worse showers, so it's not worth complaining about, just an observation. We ate at the restaurant in the evening - a very pleasant experience with attentive staff. Sadly, the same could not be said about breakfast. A few staff members mingling about, not offering hot beverages. You had to 'flag them down' and wait for hot drinks. I noted several tables waiting, and it wasn't overly busy. Tables weren't wiped down in between customers, cutlery was just rearranged, and the idea of a large jug of milk left on tables for subsequent customers is just not nice and possibly unhygienic. The English breakfast food was hot except for the scrambled egg, which was supplied in such vast quantities that it inevitably became cold quickly. All in all such a shame after a very positive experience the evening before."

"Good facilities and friendly staff. Bit of a walk to room so paid to have room service after long drive. "

"Clean room, presentable and outstanding service right from when you walk in "

"Great hotel with lots of parking"