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"Upon arrival I was told I had been upgraded to a pool view room with a balcony from a standard room which was a nice surprise. The staff were lovely, room was clean with modern furniture and the bathroom was basic but functional. Aircon kept the room warmish although could not set the temp any higher than 24 degrees. Would have loved a table and chairs to work on my laptop - it was quite roomy so could easily fit one in. Location was brilliant, close to Leura mall and other activities in the area. Would highly recommend staying here. "

"Solo female traveller, hotel was nice and clean, room was great and I felt safe. I room serviced dinner and breakfast and food was good. Bathroom was a bit tight but overall nothing to complain about. "

"Clean room with good air conditioning and great room amenities"

"The stay was okay and the room was clean, but basic amenities were not properly available. When I asked for a toothbrush, the staff said they didn’t have any. A hotel should maintain essential items for guests."

"A quiet and easy to reach public transportations, highly recommended for all travelers !"

"Amazing service and staff!"

"As usual Mercure - Penrith was very good. Staff behind courtesy desk was very friendly . This trip I was gifted with a bottle of wine. We chose Shiraz for Mother’s Day . Thank you for sharing and rewarding me on this special occasion."

"Very convenient location of you are attending an event at Olympic Park. The room was very small and shower was in the bedroom behind a curtain. The place was quite run down."

"Such an amazing time with my family and I. The staff were so lovely!"