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The Smart Hotel Hatyai

3.0 star property
Hotel connected to a shopping centre in Hat Yai with free parking

Photo gallery for The Smart Hotel Hatyai

Relax in this serene outdoor seating area surrounded by lush greenery and vibrant flowers.
Relax in a cozy space with a neatly made bed, bedside table, and a vase of flowers.
Enter the Smart Hotel via a sheltered walkway, featuring a prominent entrance.
Check-in at our reception area, where friendly staff are available to assist with your stay.
Welcome to TGI Fratelli Hotel, where a sleek entrance sets the tone for a stylish stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
The current price is AU$41
includes taxes & fees
7 Aug - 8 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Minibar
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Minibar
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Coffee/tea maker
Minibar
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Coffee/tea maker
Minibar
  • 3 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
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About the area

Map
100 Soi 27 Kanchanavanich Road, Kho Hong, Hat Yai, Songkhla, 90110

What's nearby

  • Central Festival Hatyai - 2 min walk - 0.2 km
  • Tesco Lotus - 3 min drive - 2.3 km
  • Lee Garden Plaza - 4 min drive - 3.1 km
  • Central Department Store - 4 min drive - 3.1 km
  • Kim Yong Market - 4 min drive - 3.5 km

Getting around

  • Hat Yai Railway Station - 11 min drive
  • Hat Yai (HDY-Hat Yai Intl.) - 23 min drive

Restaurants

  • ‪CentralFestival Hatyai - ‬9 min walk
  • ‪จันทนีย์หมี่ผัดกะทิกุ้งสด Central Festival Hatyai - ‬7 min walk
  • ‪Ootoya 大戸屋 - ‬16 min walk
  • ‪After You (อาฟเตอร์ ยู) - ‬17 min walk
  • ‪S&P - ‬15 min walk

About this property

The Smart Hotel Hatyai

Hotel near Central Festival Hatyai
Located close to Tesco Lotus and Lee Garden Plaza, The Smart Hotel Hatyai provides a terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant and a snack bar/deli.
You'll also enjoy perks such as:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • A porter/bellboy, luggage storage and free newspapers
  • Guest reviews say good things about the overall condition
Room features
All 69 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Balconies, fridges and daily housekeeping

Languages

Chinese (Mandarin), English, Thai

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  • Free WiFi
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The price is AU$40
includes taxes & fees
10 Aug - 11 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2016

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: THB 300 per vehicle (one-way)
  • Airport shuttle fee per child: THB 200.00 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Smart Hotel Hat Yai
Smart Hotel
Smart Hat Yai
Smart
The Smart Hotel Hatyai Hotel
The Smart Hotel Hatyai Hat Yai
The Smart Hotel Hatyai Hotel Hat Yai

Frequently asked questions

Is The Smart Hotel Hatyai pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Smart Hotel Hatyai?

As of 18 July 2025, prices found for a 1-night stay for 2 adults at The Smart Hotel Hatyai on 7 Aug 2025 start from AU$40.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Smart Hotel Hatyai?

Self-parking is free at this property.

What time is check-in at The Smart Hotel Hatyai?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at The Smart Hotel Hatyai?

Checkout is at noon.

Does The Smart Hotel Hatyai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 300 per vehicle applies.

Where is The Smart Hotel Hatyai located?

Situated near the airport, this hotel is 0.4 mi (0.6 km) from Central Festival Hatyai, and within 3 mi (5 km) of Tesco Lotus and Central Department Store. Lee Garden Plaza and Kim Yong Market are also within 3 mi (5 km).

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The Smart Hotel Hatyai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 19 out of 54 reviews
Rating 8 - Good. 27 out of 54 reviews
Rating 6 - Okay. 5 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay at this hotel
Stayed 2 nights in Feb 2023

6/10 Okay

SIP BOEY

Liked: Cleanliness
Disliked: Staff & service, amenities
walking distance to shopping area; quiet. But hotel staffs needs training to be professional.
Stayed 2 nights in Apr 2023

4/10 Poor

Somsuda

Disliked: Amenities, property conditions & facilities
Hot water didn't work.
Stayed 2 nights in Dec 2024

10/10 Excellent

HUAI LING

Stayed 1 night in Apr 2024

8/10 Good

FARIDA BIBI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Brian Charles

Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveller

The location is quite deep in from main road. Arrived 3pm but the rooms only available 4pm ++. Water pressure not stable. Got dirt stain on bed sheet.
Stayed 1 night in Dec 2019

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No iron board..

Good size room. Clean and cozy. But no iron board available.
Stayed 2 nights in Dec 2019

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hat Yai Hotel

Great hotel ,clean,comfortable,good staff
Stayed 1 night in Dec 2019

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value newish Hotel

Very friendly staff,spotlessly clean and quiet rooms. Good shuttle service to Central Mall. Some staff do not speak a lot of English but are all very helpful. Not in town but that was not a problem.
Stayed 3 nights in Dec 2019

6/10 Okay

TAN

Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
จ่ายเงินครบผ่านเอ๊กพรีเดี่ย/แต่พอเข้าพักพนักงานโทรตามบอกตัดบัตรเครดิตเราไม่ผ่าน/ให้ไปจ่ายใหม่/แถมราคาที่ให้ไปจ่ายใหม่ก็เป็นราคาที่แพงจากเดิมเพิ่มอีก500กว่าบาท/คืน เราบอกอป็นไปไม่ได้ ดีว่าไม่เชื่อพนักงาน/โทรถามเอ๊กพรีเดี่ย ใช้เวลาเกือบครึ่งชั่วโมง สรุปพนักงานเข้าใจผิด แย่มากๆ/ถ้าเป็น ต ป ท ทำไงใครรับผิดชอบ ค่าโทรศัพท์/ผิดหวังกับห้องนำ้มากๆ/ไม่มีฉากกั้นกันเปียกอาบนำ้เปียกพื้นหมด/เปลี่ยนเสื้อผ้าไม่ได้เลย/ภายในห้อง ok ดีหมด
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Excellent...
Stayed 1 night in Nov 2019

8/10 Good

lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel location

It was great. The hotel was around 15 minutes from hatyai train station.The staff attended our requests promptly. The hotel provides shuttle service to central festive mall and ASEAN night bazaar. We used Grab tuktuk service to go around other places in hatyai.
Stayed 2 nights in Jun 2019

8/10 Good

Ng, Kuala Lumpur

Liked: Cleanliness, staff & service
Extremely convenient despite being sited at in the suburbs of Hatyai as an efficient shuttle service is provided to Central Festival, largest shopping mall in Hatyai and to Hatyai Bus Station. From these two places, transfer onto Songtheaws(10 Baht per head) to Hatyai is easy.
Stayed 3 nights in May 2019

8/10 Good

JOO HWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Kamilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and clean.
Stayed 2 nights in Apr 2019

10/10 Excellent

Dilok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ภาพรวมดีมาก
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet close to Central Festival Mall. Free shuttle bus are also provided
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to shopping centre. Clean. No coffee provided. Slight mistake by staff on access card deposit refund. Otherwise all good
Stayed 2 nights in Jan 2019

8/10 Good

Tan

Liked: Cleanliness, staff & service, room comfort

Good place to stay

The room is clean, the hotel is near to central festival.
Stayed 1 night in Dec 2018

8/10 Good

Esther, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The water is dirty on our last day staying. Don't know the reason.
Stayed 2 nights in Dec 2018

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

lim, kedah malaysia

Liked: Staff & service, property conditions & facilities, room comfort
nice hotel quite and near to shopp centre and night market. will come back again.
Stayed 1 night in Dec 2018