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Hotel Okada

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Down duvets, in-room safe, free WiFi, bed sheets
Down duvets, in-room safe, free WiFi, bed sheets
Down duvets, in-room safe, free WiFi, bed sheets
Down duvets, in-room safe, free WiFi, bed sheets

Overview of Hotel Okada

Hotel Okada

4 out of 5

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
191 Yumoto Chaya, Hakone Machi, Ashigara Shimogun, Hakone, Kanagawa-ken, 250-0312

Explore the area

  • Popular LocationSounji Temple16 min walk
  • Popular LocationHiryu Falls13 min drive
  • Popular LocationHakone Open Air Museum21 min drive

About this area

Hakone

Located in Hakone, Hotel Okada is in the historical district and on a river. Odawara Castle and Hakone Shrine are notable landmarks, and the area's natural beauty can be seen at Lake Ashi and Mount Ashigara. Travelling with kids? Don't miss Mishima Sky Walk.

What's nearby

  • Sounji Temple - 16 min walk
  • Hiryu Falls - 13 min drive
  • Hakone Open Air Museum - 21 min drive
  • Hakone Kowakien Yunessun - 21 min drive
  • Hakone Gora Park - 22 min drive

Getting around

  • Kowakidani Station - 12 min drive
  • Hakone Yumoto Station - 19 min walk
  • Tokyo (HND-Haneda) - 72 min drive

Restaurants

  • Sky Lounge — 1 min walk
  • Tenseien - 7 min walk
  • Hatsuhana Soba Honten - 14 min walk
  • Yamasoba - 17 min walk
  • Sagamiya - 19 min walk

About this property

Hotel Okada

Family-friendly ryokan with free valet parking and restaurant
A restaurant, a coffee shop/café and a snack bar/deli are available at this ryokan. Free WiFi in public areas and free valet parking are also provided. Additionally, massage/treatment rooms, a seasonal outdoor pool and conference space are on-site. All 103 rooms feature thoughtful touches such as slippers and children's slippers, plus in-room free WiFi and flat-screen TVs with digital channels. Room service, down duvets and hairdryers are among the other amenities available to guests.
Hotel Okada offers 103 forms of accommodation with a safe and complimentary slippers. Beds feature down comforters. 32-inch Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Free valet parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • Access to nearby outdoor pool
  • Children's pool
  • Hot springs
  • Seasonal outdoor pool
  • Spa services

Family friendly

  • Access to nearby outdoor pool
  • Children's dinnerware
  • Children's pool
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • Conference space (5199 square feet)
  • Meeting rooms 4

Outdoors

  • Garden
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Hot springs open from 5:30 AM to 12:30 AM
  • Indoor mineral hot springs (onsen)
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 3:00 PM to midnight
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Down duvet

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

More

  • Children's slippers
  • Geta (wooden sandals)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 7:00 PM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Guests may be subject to health screenings for COVID-19 at the property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 5:30 AM to 12:30 AM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property

Property is also known as

Hotel Okada
Hotel Okada Hakone
Okada Hakone
Okada Hotel
Okada Hotel Hakone Machi
Onsen Hotel Okada
Onsen Hotel Okada
Hotel Okada Ryokan
Hotel Okada Hakone
Hotel Okada Ryokan Hakone

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 210 out of 497 reviews
5 - Excellent 42%
Rating 4 - Good. 196 out of 497 reviews
4 - Good 39%
Rating 3 - Okay. 65 out of 497 reviews
3 - Okay 13%
Rating 2 - Poor. 21 out of 497 reviews
2 - Poor 4%
Rating 1 - Terrible. 5 out of 497 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my husband and I had an excellent stay. We only stayed for one night for a quick weekend trip to Hakone and we decided to book a room with a private onsen. Pricey but it was a great experience. The room itself was modern and very comfortable, and the private onsen was very nice. We had a view of the hillside and river. We also enjoyed the public baths and foot bath. The breakfast buffet was pretty good too. Some of the public areas seemed a bit dated but the room was updated.
Stayed 1 night in Jun 2021

4/5 Good

Liked: Staff & service, property conditions & facilities
The hotel room was ok, nothing special. It looked somewhat old and you could see the wear on the carpets in the hallways. The onsen was really nice. If you like them, go here.
Stayed 1 night in Nov 2020

4/5 Good

Stayed 3 nights in Oct 2020

5/5 Excellent

Stayed 1 night in Jul 2020

2/5 Poor

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2020