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Aura Tachibana
4.0 star property

Upscale Hakone hotel in Yumoto with 2 restaurants
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Aura Tachibana

Photo gallery for Aura Tachibana

Indoor spa tub
Japanese Wenstern Style Suite Room with Private Open-air Bath (Below 12 yrs old Child is not accept)
Japanese Wenstern Style Suite Room with Private Open-air Bath (Below 12 yrs old Child is not accept)
Lobby lounge
Dining

Overview of Aura Tachibana

Reviews
8.8

Excellent

Popular amenities

  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
Yumoto 574, Hakone, Kanagawa-ken, 250-0311
  • Popular Locationちもと 滝通り本店2 min walk
  • Popular LocationGyokuren Shrine8 min walk
  • Popular LocationHakone Yumoto Station9 min walk
  • AirportTokyo (HND-Haneda)83 min drive
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Room options

About the area

Hakone

Aura Tachibana is located in Yumoto, a neighbourhood in Hakone. Odawara Castle and Hakone Shrine are notable landmarks, and the area's natural beauty can be seen at Fuji-Hakone-Izu National Park and Lake Ashi. Hakone Kowakien Yunessun and Hakone Toy Museum are also worth visiting.
Visit our Hakone travel guideOpens in a new window

What's nearby

  • Tenzan Onsen - 18 min walk
  • Hakone Open Air Museum - 12 min drive
  • Hakone Kowakien Yunessun - 12 min drive
  • Hakone Shrine - 19 min drive
  • Lake Ashi - 19 min drive

Getting around

  • Hakone Yumoto Station - 9 min walk
  • Kowakidani Station - 11 min drive
  • Tokyo (HND-Haneda) - 84 min drive

Restaurants

  • 山そば - 8 min walk
  • はつ花そば 新館 - 3 min walk
  • 日清亭本店 - 6 min walk
  • 画廊喫茶 ユトリロ - 7 min walk
  • ステーキハウス吉池 - 3 min walk

About this property

Aura Tachibana

Upscale hotel located in Yumoto
An indoor mineral hot spring (onsen), a terrace and a garden are just a few of the amenities provided at Aura Tachibana. For some rest and relaxation, visit the sauna. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and a bar.
Other perks include:
  • Free self-parking
  • Free train station pick-up, hot springs on-site and concierge services
  • A 24-hour front desk, a vending machine and a front desk safe
  • Guest reviews give good marks for the helpful staff
Room features
All guest rooms at Aura Tachibana include comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Toilets with electronic bidets and free toiletries

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kaze no Yakata
  • Mori no Yakata

Things to do

  • Hot springs
  • Library
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Slippers
  • Towels

Entertainment

  • TV

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booking half board rates and requiring dinner at the hotel must arrive prior to 6 PM.
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated. Guests with food allergies should contact this property in advance.
Guests are requested to contact the property in advance for Yukata and amenity selections.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee for check-in between 10:00 AM and 11:00 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Aura Tachibana Inn Hakone
Aura Tachibana Inn
Aura Tachibana Hakone
Aura Tachibana
Aura Tachibana Hotel Hakone-Machi
Aura Tachibana Hotel Hakone
Aura Tachibana Hotel
Aura Tachibana Hotel
Aura Tachibana Hakone
Aura Tachibana Hotel Hakone

Frequently asked questions

Is Aura Tachibana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aura Tachibana?

Self-parking is free at this property.

What time is check-in at Aura Tachibana?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available from 10:00 AM to 11:00 AM for a fee.

What time is check-out at Aura Tachibana?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is Aura Tachibana located?

Located in Yumoto, this hotel is within a 10-minute walk of Sounji Temple, Tamadare Falls and Gyokuren Shrine. Hakone Toy Museum and Tokoan Kumano Gongen are also within 15 minutes. Hakone Yumoto Station is 9 minutes by foot.

Aura Tachibana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 168 out of 307 reviews" "
Rating 8 - Good. 97 out of 307 reviews" "
Rating 6 - Okay. 24 out of 307 reviews" "
Rating 4 - Poor. 10 out of 307 reviews" "
Rating 2 - Terrible. 8 out of 307 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Susan Khinh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and dinner was excellent. Staff was really polite and helpful. On site onsen was a bonus. My only criticism would be the room was too hot as it was a central control system for the whole hotel. Note it is an up hill walk to the hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service
Stayed 2 nights in Apr 2024

10/10 Excellent

Xuan-My

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ryokan was beautiful and relaxing. The rooms were comfortable and staff was very helpful and accommodating. My most favorite memory of my trip. I hope to be back again one day.
Stayed 1 night in Mar 2024

10/10 Excellent

Dayana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Wilson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Christopher

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Extremely expensive for a dated property, the staff were very unfriendly, unable to book dinner on day of arrival and the bar is only open for 2 hours on e evening.
Stayed 1 night in Nov 2023

10/10 Excellent

dominique

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

8/10 Good

Tsz Yeung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and staffs are super nice, however the food included was average. But definitely a nice place to stay for onsen
Stayed 1 night in Oct 2023

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Was well kept and clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Cheuk Wah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and friendly, dinner and breakfast was great. The private room onsen was amazing which is reccomended for first timers or people who just too shy to go to the public bath.
Stayed 1 night in Oct 2023

General hotel information

Check-In Time
3:00 PM
Check-Out Time
10:00 AM
Star Rating
4.0
Address
Yumoto 574, Hakone, Kanagawa-ken