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"Staff were very nice. Packed us breakfast to go as we needed to leave early."

"Very very nice hotel. "

"Great stay"

"Wow! Really loved this stay! It’s an Eco Lodge on the water… so eco friendly water/power use here… but was still so modern and comfortable! … slightly away from the other tourists, so was very calm and beautiful Made for a peaceful beautiful evening on the water. Would recommend 100%! …thank you for having us! 🙏"

"The location is perfect, staff is very friendly, everything is very clean. "

"Lovely place"

"A beautiful place to stay with great views. We weren’t able to do any tours as we both went down with altitude sickness, obviously not the fault of the hotel, but the staff we very helpful and attentive and turned what could have been a bad experience into a very pleasant stay. "

"The staff was amazing! Diego took excellent care of us and Hugo in the bar was great. Every staff member we encountered was warm and friendly. The room was very comfortable and we had a great view of the lake. We definitely recommend this establishment to anyone looking for a place to stay in Puno. Thank you to All the incredible staff!"

"Nice clean hotel, located very close to Plaza d’Armas. All the staff members are very nice, helpful and friendly except for one lady with glasses, who works the reception in the evening. She was rude, always on her phone and acted like we were disturbing her. She even told me not to get was from the dining area even if the other receptionist in the morning said I could help myself. Other than this employee the others were so helpful. They even made me a breakfast box to go as I had to leave on an early morning excursion at 5:00 am. "