"Bed sheets did not appear clean upon check-in. There’s a lot of noise from the construction and the children playing in the soccer field next door. Property is dated (with some water stains); it appears newer online due to AI pics. Housekeepers were especially nice and changed my sheets as requested. I also appreciated its low cost and convenient location. Very walkable and the nearby museum was awesome!"
"Bed sheets did not appear clean upon check-in. There’s a lot of noise from the construction and the children playing in the soccer field next door. Property is dated (with some water stains); it appears newer online due to AI pics. Housekeepers were especially nice and changed my sheets as requested. I also appreciated its low cost and convenient location. Very walkable and the nearby museum was awesome!"
"Ne pas recommander!
Odeur d’égouts dans les chambres.
Malpropre. Plein de poils et de cheveux.
Bain cerné sale. L’évier pareil et le miroir pareil.
Tasse et théière sale. Balcon plein de cigarettes.
Même après avoir demandé de nettoyer c’était encore sale…
"
"Ne pas recommander!
Odeur d’égouts dans les chambres.
Malpropre. Plein de poils et de cheveux.
Bain cerné sale. L’évier pareil et le miroir pareil.
Tasse et théière sale. Balcon plein de cigarettes.
Même après avoir demandé de nettoyer c’était encore sale…
"
"En su política de cancelación no tienen en cuenta que aún hay países que cambian sus requisitions de acceso por el COVID y esto puede afectar a los planes de viaje "
"En su política de cancelación no tienen en cuenta que aún hay países que cambian sus requisitions de acceso por el COVID y esto puede afectar a los planes de viaje "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Exceptional 5 star hotel with a big restaurant/breakfast area with lots of different tasty food, and fantastic pool with well priced cocktails and other drinks. Nice lobby and concierge.
Very nice, helpful and friendly staff. A special thanks to Duc Trung at the pool area and Duc Anh making beautiful margaritas!
Exceptional 5 star hotel with a big restaurant/breakfast area with lots of different tasty food, and fantastic pool with well priced cocktails and other drinks. Nice lobby and concierge.
Very nice, helpful and friendly staff. A special thanks to Duc Trung at the pool area and Duc Anh making beautiful margaritas!
Amazing in everything and staff are amazing and friendly specially our tour guide HOANG DUY KHUONG our manager Alex and the restaurant staff Tu. Around the clock service to ensure we have the best experience. Looking forward to our next cruise
Amazing in everything and staff are amazing and friendly specially our tour guide HOANG DUY KHUONG our manager Alex and the restaurant staff Tu. Around the clock service to ensure we have the best experience. Looking forward to our next cruise
Fred
Reviewed October 14, 2024Reviewed October 14, 2024
We stayed in this hotel for 4 days and it was an amazing experience, we all enjoyed the beautiful swimming pools and gardens, the level of service in the restaurant is great , the affordable prices in a 5 stars hotel. We forgot the distance and how expensive it is to get to Hanoi and Halong Bay for an australian family.This hotel was worth the effort. We are looking forward to come back in the future
We stayed in this hotel for 4 days and it was an amazing experience, we all enjoyed the beautiful swimming pools and gardens, the level of service in the restaurant is great , the affordable prices in a 5 stars hotel. We forgot the distance and how expensive it is to get to Hanoi and Halong Bay for an australian family.This hotel was worth the effort. We are looking forward to come back in the future
We are in Vietnam for the first time and Ha Long Bay is likely a once in a lifetime opportunity for us. I read countless reviews and watched videos all recommending genesis. We booked the 2 night cruise so that we weren’t rushed and we cannot recommend it enough. Everyone that was leaving after 1 night was wishing they stayed 2. The staff are incredible, activities optional and the food is excellent and plentiful. You won’t regret booking this cruise
We are in Vietnam for the first time and Ha Long Bay is likely a once in a lifetime opportunity for us. I read countless reviews and watched videos all recommending genesis. We booked the 2 night cruise so that we weren’t rushed and we cannot recommend it enough. Everyone that was leaving after 1 night was wishing they stayed 2. The staff are incredible, activities optional and the food is excellent and plentiful. You won’t regret booking this cruise
Amy
Reviewed September 6, 2023Reviewed September 6, 2023
The hotel is very large and quite new. A great large indoor heated pool plus another outside which we did not try. A large group had arrived prior to our check-in so it was quite chaotic and very noisy plus had to wait a while.
Likewise, breakfast the following day was chaotic due to the large number of people. We left it later the second morning and it was much easier to find a table. Very good range of breakfast items to choose from with live stations for pho and Hai Phong crab soup with...
The hotel is very large and quite new. A great large indoor heated pool plus another outside which we did not try. A large group had arrived prior to our check-in so it was quite chaotic and very noisy plus had to wait a while.
Likewise, breakfast the following day was chaotic due to the large number of people. We left it later the second morning and it was much easier to find a table. Very good range of breakfast items to choose from with live stations for pho and Hai Phong crab soup with...
Ann
Reviewed November 8, 2026Reviewed November 8, 2026
The staff were amazing. The hotel are super clean and very welcoming.
Special thanks to the manager Tung vu for making our anniversary the best, he went over and beyond than our expectations. My partner were very happy and will definitely come back with our other family for next time.
Thank you so much.
The staff were amazing. The hotel are super clean and very welcoming.
Special thanks to the manager Tung vu for making our anniversary the best, he went over and beyond than our expectations. My partner were very happy and will definitely come back with our other family for next time.
Thank you so much.
We stayed 2 nights and 3 days on the cruise, the ship was beautiful and new. The room was spacious with the biggest bed I have ever seen, we also had a balcony with a table and chairs so we could sit and watch the amazing view.
I think the best part of our trip with Tulip Cruise was the friendly and kind staff.
Denny took us on our excursion on day 2 and he was funny charming and very polite. Having him as our guide definitely made the day better.
Sarah who was at the reception for most of...
We stayed 2 nights and 3 days on the cruise, the ship was beautiful and new. The room was spacious with the biggest bed I have ever seen, we also had a balcony with a table and chairs so we could sit and watch the amazing view.
I think the best part of our trip with Tulip Cruise was the friendly and kind staff.
Denny took us on our excursion on day 2 and he was funny charming and very polite. Having him as our guide definitely made the day better.
Sarah who was at the reception for most of...
Everything about this Ambassador cruise was outstanding. The cabin was spacious, spotless and beautifully appointed. The crew were wonderful -friendly, helpful and always ready to assist. Every meal was delicious and the live entertainment was outstanding. I'd highly recommend Ambassador Cruises to anyone looking for a great overnight Halong Bay experience.
Everything about this Ambassador cruise was outstanding. The cabin was spacious, spotless and beautifully appointed. The crew were wonderful -friendly, helpful and always ready to assist. Every meal was delicious and the live entertainment was outstanding. I'd highly recommend Ambassador Cruises to anyone looking for a great overnight Halong Bay experience.
The hotel was amazing. Our room was upgraded upon arrival. The view of Halong Bay City and the bay was beautiful. The staff were friendly, the food at their restaurant was great and the room was comfortable and clean
The hotel was amazing. Our room was upgraded upon arrival. The view of Halong Bay City and the bay was beautiful. The staff were friendly, the food at their restaurant was great and the room was comfortable and clean
Lauren
Reviewed February 17, 2017Reviewed February 17, 2017
We stayed for four nights in the Citidenes, it had a comfortable working space, is close to the boat tours, a great gym and yoga studio as well as two pools. They also have free bicycles for you to explore the town. We stayed in an apartment style room so cooked in the fully equipped kitchen. Would highly recommend.
We stayed for four nights in the Citidenes, it had a comfortable working space, is close to the boat tours, a great gym and yoga studio as well as two pools. They also have free bicycles for you to explore the town. We stayed in an apartment style room so cooked in the fully equipped kitchen. Would highly recommend.
The island views and kayaking are just some of the things to enjoy while you're in the area. Activities and attractions to experience around Ha Long include Ha Long Bay, Quang Ninh Museum and Halong Bay Marina. For even more to see and do, make a stop at Ha Long International Cruise Port, Bai Chay Beach and Bai Chay Market.
What kind of weather should I plan for when I travel to Ha Long?
Having a good idea of the weather in Ha Long is important when planning your trip. The hottest months are usually July and June, with an average temperature of 28°C, while the coldest months are January and December, with an average of 19°C. The rainiest months in Ha Long are August, July, September and June, with each month seeing an average of 386 mm of rainfall.
What's the best way to get to my boutique hotel in Ha Long?
You have a few options for transportation to and around Ha Long. The nearest major airport is Van Don Intl. Airport (VDO), which is located 24.6 mi (39.5 km) from the heart of the city. If you'd like to venture out around the area, you may want to rent a car for your trip.