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"Staff are super friendly and helpful, especially the restaurant and reception staff. "

"Great hotel with superb facilities. I didnt eat in the main restaurant but the bar food was quality. "

"Very centrally situated in a converted old buliding.Minutes from the cathedral. It even has roman foundations"

"Room was clean and staff were helpful and friendly. Was a bit hot overnight though "

"Lovely and clean. Decent breakfast. Two minute walk to center"

"Everything was perfect in our stay room was clean and nice all the amenities were good was a shamed that the hot tub wasn’t operating in our stay"

"Style over substance in a lot of areas. Spa is a very small pool area with 4 beds which you can’t access until check in. Default answer to any request is no. We only gave our name at reception to be ushered back out the door and told to comeback later. No offer to hold luggage, told to go and sit outside restaurant and that there would be no food. Reception staff especially rude and unprofessional. Tasting menu good but surrounded by screaming babies and only one good server. Again any changes to menu told no and only the manageress had any idea on customer service "

"Toilet had to pump handle to get it to flush, sink didn't drain quickly so obviously blocked . Should have been picked up by anyone cleaning the room. 1 plug socket and no where near bed. coffee machine at breakfast constantly needed maintainance by staff - saying needed cleaning so didn't enjoy coffee knowing that. hopefully all these issues will be resolved after the upgrade - didnt bother the staff on sunday as had to get to work and upgrade already in progress. "

"Comfortable large double room, clean and fresh smelling. The on-suite was large and well set out. Only negative was a shower that barely sprayed, no pressure and the temperature fluctuated. Bed was very comfortable and the quilt heavy. Food was standard pub fare well cooked and delicious. The staff were were good, welcoming and helpful. Car parking was easy and secure. Will stay again if available."