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"Lovely comfortable room... We enjoyed a gorgeous breakfast. Staff were very pleasant and most helpful. A very nice atmosphere! Great evening meal!! Parking our car was nice and secure. Thank you again for an enjoyable stay."

"Friendly and helpful staff, good breakfast and a comfortable room. On site parking was welcome as we had no intention to use our car for the duration of the visit. Good location to explore the City, and some very nice local places to eat and drink in the evening. It was nice to have a hotel bar too."

"The staff were very friendly and helpful. The only downside was the sofa bed which was extremely uncomfortable which really impacted sleep"

"First impressions are important. The exterior of this hotel is like a horror movie. Inside the theme continues. It's very dated. But if you like quirky seaside hotels then this place is for you. I think someone was smoking in their room because I could smell cigarette smoke. My room had a farty odour. I can't really complain for the price I paid. It was close to a nice Nepalese restaurant and also a convenient store. And is close to the seafront too but a fair way from the town and amusements. "

"Breakfast was everything you'd want and more. A great start to an active day with the kids at Wookey hole attraction or walking the country side."

"Great breakfast choice of cold or hot."

"Our stay at the same hotel last week was disappointing and reflected in our review for that stay. The main problem centred around us having pre-paid for breakfast but the hotel staff on the day saying that the paid for breakfast was not on their system so refused to serve us. Having returned for this business related set of stays, the hotel staff still maintained that our booking was not showing the pre-paid breakfast but as this was proved otherwise previously, they served us this time anyway. There is obviously still a glitch that is stopping the hotel from accurately seeing the Hotels.com booking details fully so not ideal. We have not had this problem before from Hotels.com or Holiday Inn but there it is. "

"Very welcoming staff and great breakfast"

"Nice clean room, tv in room signal not good at times, staff friendly , good choice of food available both evening meal and breakfast. A small hiccup with food order in the evening but rectified when paid for."