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"No working TV, no WiFi, limited service."

"My room, the hallways, the dining area, and the lobby were immaculate. My room had broken tiles, and the balcony was crumbling. The grass was uncut, and the driveway and walkways were full of weeds. Many of the outdoor wicker chair seats were broken. This building needs significant maintenance. It looks unkept on the outside."

"Excellent location, rooms were good"

"Convenient an clean, not much to do around but if you’re staying for the night works just fine"

"Perfect Stay in Hamburg Everything about my stay was perfect—from the property and excellent facilities to the warm and attentive staff. A special thank-you to Patrick from the Concierge team, who was exceptionally kind, helpful, and attentive to every detail. The hotel also has an amazing gym and a very convenient location, close to Hamburg Hauptbahnhof, shops, and the beautiful Alster Lake. I had a wonderful experience and will certainly return!"

"Gutes Location fuer Sightseeing"

"Everything was exelent"

"Fantastic hotel in a great location. Comfy beds and pillows and helpful staff. We particularly enjoyed spending time in the bar in the evening and sampling the amazing cocktails. "

"The hotel is The best and the staff even better."

"Great helpful staff. Had tasty dinner at the restaurant. They did forget to have ready Nespresso capsules in my room but remedied that when I asked for some at front desk."

"A very good location, in the middle of everything you might want to see in Hamburg. Hotel is well designed, well decorated, feels vibrant and cool. The availability of children playroom, a very nice restaurant, a rooftop bar and a huge shopping mall nearby makes it very convenient to stay here and just enjoy the trip. We loved it and for sure it will be our first choice next time we visit Hamburg!"

"Very nice hotel "

"Very clean hotel, comfortable bed as well. And quiet!"

"Exceptionally clean, good sized room, reception area/bar very nicely laid out, very good breakfast"

"Lovely hotel exceptionally quiet no traffic noise or corridor noise well placed for visiting many sites in the city"

"Stayed for 3 nights - room was not serviced/cleaned once, requested clean towels and toilet paper which was not provided. - Fantastic location and the staff were generally friendly when approached although requests for fresh towels were not met. - Upon arrival rooms were clean and tidy and although not the biggest were ideal for what we required."

"Clean and classical room. Nice breakfast. Kind and friendly staff."

"Clean, modern hotel. Good location. Small bathrooms. Walk in shower "