Crowne Plaza Hamburg - City Alster by IHG

Property class: 4.5

Choose dates to view prices

Take advantage of dry cleaning/laundry services, a bar and a 24-hour health club at Crowne Plaza Hamburg - City Alster by IHG. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities such as conference space.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$137
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large bed, a bedside table, and a lamp.

Junior Suite, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Alster View)

A hotel room with a bed, a desk, a chair, a TV, and a wardrobe.

Standard Room, 1 King Bed (Alster View)

9.0 out of 10
Wonderful
(26 reviews)
  • Partial lake view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

A hotel room with a red sofa, a bed with white bedding, a bedside table with glasses and a bottle, and a wall-mounted lamp.

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a wardrobe, and a television.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(60 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a small round table, and a wall-mounted lamp.

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(26 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

A bed with white bedding and two pillows against a brown headboard.

Standard Room

9.8 out of 10
Exceptional
(13 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Alster View)

A hotel room with a red sofa, a bed with white bedding, a bedside table with glasses and a bottle, and a wall-mounted lamp.

Premium Room, 1 King Bed (Alster View)

  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Premium)

A cityscape with a prominent tower and a body of water.

Family Room, Multiple Beds (Premium)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bunk Bed

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About the area

Located in Hamburg-Nord, a neighbourhood in Hamburg, Crowne Plaza Hamburg - City Alster by IHG is near a metro station and on the waterfront. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, or if an activity is on the agenda, check out St. Pauli Piers. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclays Arena. Kayaking, canoeing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Hamburg travel guide
Map
Graumannsweg 10, Hamburg, HH, 22087

What's nearby

  • A river with boats, a large building with flags, and a modern skyscraper.
    Alster Lakes
    3 min walk - 0.3 km
  • A large, historic building with a central arched entrance and statues on either side.
    Hamburger Kunsthalle
    19 min walk - 1.7 km
  • A city street lined with historic buildings, a prominent church spire in the distance, and a clear blue sky.
    Moenckebergstrasse
    5 min drive - 1.7 km
  • A large building with a spire, a fountain, and a body of water.
    Jungfernstieg
    6 min drive - 2.3 km
  • A historic building with a prominent tower and green roof, surrounded by a spacious square with pedestrians.
    Hamburg City Hall
    6 min drive - 2.4 km

Getting around

  • Uhlandstrasse U-Bahn
    8 min walk
  • Hamburg Central Station
    17 min walk
  • Hamburg Airport (HAM)
    25 min drive

Restaurants

  • Alsterperle
    10 min walk
  • Frau Möller
    8 min walk
  • Seehaus
    6 min walk
  • Restaurant DaCaio
    4 min walk
  • Campari Lounge
    4 min walk

About this property

Crowne Plaza Hamburg - City Alster by IHG

  • Hotel remodelled in 2019 and located near Miniatur Wunderland
  • Take advantage of dry cleaning/laundry services, a bar and a 24-hour health club at Crowne Plaza Hamburg - City Alster by IHG. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities such as conference space.
  • Other perks include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Multilingual staff, a vending machine and tour/ticket information
    • Meeting rooms, a lift and a front desk safe
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 291 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as late-night room service and free WiFi.
  • Extra amenities include:
    • Hypo-allergenic bedding and free cots/infant beds
    • Bathrooms with hairdryers and shampoo
    • 42-inch TVs with satellite channels
    • Wardrobes/cupboards, electric kettles and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is Crowne Plaza Hamburg - City Alster by IHG pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Hamburg - City Alster by IHG?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Hamburg - City Alster by IHG on 1 Nov 2026 start from AU$137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Hamburg - City Alster by IHG?

Self-parking is available for EUR 29 per night.

What time is check-in at Crowne Plaza Hamburg - City Alster by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Crowne Plaza Hamburg - City Alster by IHG?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Crowne Plaza Hamburg - City Alster by IHG located?

Located in Hamburg-Nord, this hotel is within a 15-minute walk of Alster Lakes, St. Mary's Cathedral and Marienkrankenhaus. Schauspielhaus and Hamburger Kunsthalle are also within 1 mile (2 km). Uhlandstrasse U-Bahn is 8 minutes by foot and Lohmuhlenstrasse U-Bahn is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Hamburg - City Alster by IHG Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 564 out of 1000 reviews
Rating 8 - Good. 345 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great, nice neighborhood friendly staff and good food at the restaurant. The rooms were roomy and comfortable and very clean.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location plus private parking made it a perfect stay. Staff very helpful
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is easily reachable from Hbf Hamburg; 3 different bus lines stop almost by the front entrance. Amazing staff at the reception. And very good breakfast.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of options for breakfast, regularly refreshed.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and everything working fine.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
This hotel is wonderful, with stunning views of the lake. The breakfast is huge, delicious and the service is fantastic.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very efficient and helpful staff, excellent room, handy location.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was amazing. The rooms were clean and spacious. The service and the location was really good as well.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern Hotel situated on a quiet residential road but very close to bus service connecting to central Hamburg and Hafen City and the nearest U- Bahn is only a 10 min walk away. Buffet breakfast is excellent and ability to order food in the restaurant area until 11pm much appreciated
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Nice Sauna. Great breakfast.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Although a good budget business hotel - there was an issue with the heating - and the rooms very hot with no cooler fresh air - sleep quality was horrible as a result. Bed and pillows comfy - shower had great pressure for long hair, cool little Self serve snack bar was good.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get the chance to experience breakfast but dinner was very good
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Very nice hotel in a quiet neighborhood near the Alster. Walking distance from the main station, we traveled by train, so that was great. The breakfast buffet was fabulous, and the staff super friendly.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night in Hamburg

Concierge and bartenders were very helpful and friendly. Beautiful clean hotel with a very lovely sauna.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness
Clean and standard room - nothing special. Good and comfy beds. Average breakfast.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Huge spotless room. Bed was massive. Hotel and the room was quiet. Staff were very attentive. Breakfast choices were huge for all diets too. Bathroom actually had a bath as well as a twin format shower. Most impressed.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

Great location next to Alister Lake
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 5 nights in this hotel and were very impressed with its cleanliness and general condition. The King size room with a lake view was ideal for our stay. Sufficient space and amenities within the room. The hotels great location is very convenient for exploring Hamburg within walking distance to the central station and also close to bus and MRT stops. The nearby lake is great for walking or cycling around. We didn't eat within the hotel as there are many good options nearby and also a well stocked supermarket
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
staff was good. rooms were not so clean when we first check in. breakfast was good. area is okay but its really hard to find a market by walk.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very comfortable, conveniently located within short 10 min walk of the U Bahn, and in a upscale walkable safe neighborhood. Service is very good. It was very busy when we visited in October, we had to wait to be seated at breakfast. They suggest „less crowded“ times, but seemed to be the same regardless. Exercise room has dumbbells, weight machine, elliptical and treadmill. All in excellent condition, but also popular. Overall, it’s a very good choice, just be prepared for the crowds. We would stay there again.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

We had a fantastic panoramic view to the Altster lake from 5th floor. Spacious room of 28 sqm. Breakfast was good with good variety. Dedicated parking garage for hotel.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, super nice hotel, recommended
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean standard hotel. Friendly staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and the stay was pleasant.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and location.
Stayed 2 nights in May 2026