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"Room was clean, but a little dated. Breakfast was good with a fair choice in a large room. Friendly and helpful staff."

"Great location, easy to find. Clean and modern, all the amenities you need in a room. Only the bed was a bit squeaky, small and right on the wall which you easily hit when you turned. Only reason why I rated 4 out of 5. The breakfast buffet was excellent and all staff polite, helpful and professional."

"Great location, clean room, nice décor. The female staff seemed very nice. I just wished the male receptionist had a nicer tone and welcoming manner; thus, minus one star."

"Nice room, was clean and comfy. Close to tower"

"Very polite staff Super helpful "

"Very nice Hotel,, only a brisk 20 min walk from Pisa station,,Plain & uncluttered room, everything spotless though,, nice coffee machine, all free,, good size shower , plenty hot water, spacious bathroom & again spotless, We had interconnected triple room,, Good size TV in both rooms , & shower , in each,, Nice residents Bar & Lovely common areas to sit & enjoy relaxed quiet Drinks. Beautiful large selection Breakfast in chilled restaurant…Evening meals very good also All Staff very professional & Friendly,, For the price we payed you can not go wrong Highly recommend this Fine Establishment Well done to all..👏👏"

"Poor communication by operator, limited staff availability, and inflexible to guest circumstances"

"Our rooms had ill-fitting single framed windows that allowed the noise from revellers in to roomsinto the rooms until around 0430. My showers was"

"Finishing of the room is poor. Service was good and attentive. Knowledgable of the area. Facilities basic. Provision of a kettle would have been good. Shower is very small. I'm petite but found it confining and uncomfortable. Great location. "