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Reviews of The Briars Resort & Spa

3.5 out of 5
The Briars Resort & Spa
55 Hedge Road, R.R. 1, Jacksons Point, Georgina, ON

Reviews

8.4

Very good

Rating 10 - Excellent. 48 out of 129 reviews" "
Rating 8 - Good. 57 out of 129 reviews" "
Rating 6 - Okay. 17 out of 129 reviews" "
Rating 4 - Poor. 5 out of 129 reviews" "
Rating 2 - Terrible. 2 out of 129 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024

8/10 Good

Linda

Travelled with family, Business traveller
Liked: Cleanliness
Lovely spot overall.
Stayed 2 nights in Mar 2024

8/10 Good

Douglas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Paula

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was outdated, tub/shower mouldy, bathroom counters too low, not standard. I felt like I was in a fire hazard waiting to happen. Kitchen was apparently under renovations, but it would have been nice to have hot coffee and pastries in the foyer area in the morning. Just because whatever they supply in room was pretty awful.
Stayed 2 nights in Feb 2024

2/10 Terrible

Sri

Travelled with group
Disliked: Amenities, property conditions & facilities
Expedia mentioned breakfast is included which isn’t included after we paid online and we went there it’s been mentioned to us later…Not even the bath tub was clean ….
Stayed 1 night in Jan 2024

8/10 Good

roula

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

GLENN C

Liked: Cleanliness, staff & service
The property is an interesting old mansion with lots of character in the layout . Our only complaint was the games room, which needs some maintenance; light bulb out over pool table, the bridge cue is missing and there is only one worn out piece of chalk. The shuffleboard is also worn out.
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Liked: Staff & service, amenities, property conditions & facilities
Great resort
Stayed 1 night in Dec 2023

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen was under renovations, so no meals involved. Walked the building, was like being in an old century home. Beautiful grounds. We coukd use the fireplace in our room, which was added bonus. Will return.
Stayed 1 night in Dec 2023
Response from Manager on 23 Dec 2023
So glad you enjoyed your stay with us Peggy.Hope we see you again when all is up and open.

6/10 Okay

Kelly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Hotel is such a landmark and the front desk staff were amazing! The old world feel is so grand until you enter the room that was dated and in need of a renovation badly. Such a shame that the rooms are so awful to stay at such a beautiful location.
Stayed 1 night in Dec 2023

6/10 Okay

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this place built in 1840.
Stayed 2 nights in Nov 2023

10/10 Excellent

Philip

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical sight. Great food amazing service, wife loved the spa treatments and I’m absolutely coming back this winter for an ice fishing n cross country ski weekend.
Stayed 1 night in Oct 2023
Response from Manager on 15 Oct 2023
Thanks Phillip it was a pleasure to have you stay with us, looking forward to seeing you in the winter.

4/10 Poor

Samantha

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Beware - not lake view. Property is across the street from the lake. You can’t see the lake from their “lake view” rooms. Price is ridiculous for this run down, mostly empty “resort”. I deeply regret booking here for my partner’s surprise 50th getaway. Never again.
Stayed 2 nights in Sep 2023

6/10 Okay

Brian

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

william

Stayed 1 night in Aug 2023

4/10 Poor

Gina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Abandoned, dated
Stayed 1 night in Jul 2023

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome time as always.
It was a girl's weekend and we had a great time. The staff was awesome and always ready to help. The buffet breakfast was hot unlike other buffets I've had elsewhere. The was relaxing and inviting. I've gone to the Briars many times over the years and highly recommend it.
Stayed 2 nights in Jun 2023

8/10 Good

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are excellent and so helpful and friendly We enjoyed an excellent rainbow trout with fettuccine meal in Drinkwaters with the best calamari appetizer ever! Rochelle, her daughter and sister are all awesome! And Bob the resort manager is super!
Stayed 2 nights in Jun 2023

8/10 Good

Carly

Stayed 1 night in Jun 2023

6/10 Okay

Martin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is located in a beautiful forested area with lovely views of Lake Simcoe. The grounds are extensive and the hotel itself is very large with a wide range of facilities (indoor pool, spa, tennis courts, billiards and ping pong). The building is evidently historical, and it would be a nice added bonus to provide information about it to guests. Most of the building is in need to renovation/repair; the hotel room is pleasant and the staff are friendly, but it is not quite at the luxury level that it advertises itself to be.
Stayed 1 night in Oct 2022

10/10 Excellent

Hong

Stayed 1 night in Oct 2022

6/10 Okay

Elaine

Travelled with family
Disliked: Amenities, property conditions & facilities
Pool was closed for maintenance. Many things in the room required maintenance. Restaurant staff great.
Stayed 1 night in Oct 2022

10/10 Excellent

Janis

Stayed 1 night in Sep 2022

8/10 Good

Andre

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Slightly outdated Service is painfully slow due to not enough staff. Waited 20 minutes for a drink twice:( Enjoyed the food and variety. Would benefit tremendously from an outdoor pool. No beach area on the actual lake to swim in. Spa treatment was terrific. Expensive for the available amenities. Andre
Stayed 2 nights in Aug 2022

4/10 Poor

Diane

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Zbigniew

Stayed 5 nights in Jul 2022

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Firepit at night
Stayed 1 night in Jun 2022

8/10 Good

Lidio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming
Stayed 1 night in Jun 2022

6/10 Okay

Drew

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Cons: Paid $275 for a room, had better rooms at motel 6. Rugs worn out, furniture had paint scraped off, bath tub had chips. Found empty juice box and t-shirt of previous guest under bed Food is average but overpriced, breakfast buffet was priced at $35 but worth maybe $15 for the 6 hot items it had available. Waitresses were friendly but unknowledgable in wines. No activities Pro's Grounds and Spa Manager goes out of her way to ensure happiness Nice property but way beyond its times as a resort, needs major updating
Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Property grounds are beautiful but facilities are getting very tired and worn, needs refurbishing.
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020

8/10 Good

jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice experience.
Enjoyed my stay at the briars. Staff were all very helpful and accommodating. Boat tour is very informative.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay and play
After being cooped up all summer it was a pleasure to come to The Briars. Golf course was excellent. Meals good and cleanliness very good
Stayed 3 nights in Sep 2020

8/10 Good

Jodi

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2020

4/10 Poor

Barry, Ajax

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
In need of serious refurbishing. Perhaps only COVID related, but not well looked after
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms need to update. Rugs should be remove, otherwise clean.
Stayed 3 nights in Aug 2020
Response from Danielle on 20 Aug 2020
Thank you for your feedback. It is much appreciated :)

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020
Response from Danielle on 20 Aug 2020
Thanks!

6/10 Okay

Steffi, Toronto

Travelled with group
Liked: Staff & service
The staff and food is excellent however, the rooms and building needs some updating.
Stayed 2 nights in Jul 2020
Response from Danielle on 22 July 2020
Thanks so much and hope to see you again soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent. Everyone was very helpful at the front desk, room service, restaurant and the waterfront activities. The AC was loud and blowing chill air over our heads at the bed closest to it. We had to turn it off and open the patio door. The remote was not easy to read. The second night we turned it off. We were lucky that the nights were cool. It was still an enjoyable stay for the 3 of us.
Stayed 2 nights in Jul 2020
Response from Danielle on 22 July 2020
Thank you for your review. I'm glad that you all enjoyed your stay. Hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Danielle on 19 Feb 2020
Hi! Thank you for your review. I am glad that you enjoyed your stay with us!

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Interesting look that place has a lot of history, cozy and ghosts there.
Stayed 2 nights in Feb 2020
Response from BK on 13 Feb 2020
Thank you for your feedback. We look forward to potentially seeing you again

8/10 Good

KC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint,and beautiful surroundings. Staff very friendly.
Stayed 1 night in Jan 2020
Response from Danielle on 6 Feb 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Relaxing
A little get out of town- in town vacation. Quiet area, with beautiful aesthetic. Will visit again.
Stayed 2 nights in Jan 2020
Response from Amanda on 8 Jan 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is spectacular and the buildings have so much character. The spa is fantastic as is the food.
Stayed 2 nights in Nov 2019
Response from Amanda on 13 Nov 2019
Thank you for your review. It is greatly appreciated.