4/10 Poor
Tg
24 Apr 2019
Disliked: Amenities, property conditions & facilities
Tg
Stayed 1 night in Apr 2019
Hotel Pen Mutiara
3.0 star property
Hotel Pen Mutiara combines authentic Penang flavors with a relaxing atmosphere, creating a welcoming retreat for travelers exploring Bayan Lepas
Choose dates to view prices
Photo gallery for Hotel Pen Mutiara
Travelers discover Penang's warmth at Hotel Pen Mutiara, where local cuisine meets modern convenience. The on-site restaurant serves authentic dishes, and the café is perfect for coffee. Guests stay connected with reliable in-room WiFi.
Reviews
5.85.8 out of 10
Popular amenities
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Breakfast available
- Room service
Room options
Check availability for these dates
View all photos for Superior Double or Twin Room
Superior Double or Twin Room
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Free bottled water
- Sleeps 2
- 2 Single Beds
Family Triple Room, Multiple Beds
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Free bottled water
- Sleeps 3
- 1 Single Bed and 1 Double Bed
View all photos for Deluxe Double or Twin Room
Deluxe Double or Twin Room
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Free bottled water
- Sleeps 2
- 2 Single Beds
Family Suite, Multiple Beds
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Free bottled water
- Sleeps 3
- 1 Double Bed and 1 Single Bed
Family Suite, 2 Queen Beds
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Free bottled water
- Sleeps 4
- 2 Queen Beds
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About the area
Located in George Town, Hotel Pen Mutiara is in the business district. KOMTAR and Penang Hill are notable landmarks, and travellers looking to shop may want to visit Queensbay Mall and Gurney Drive. Kidland Penang and Penang Botanical Gardens are also worth visiting. Visit our George Town travel guide
Wisma Nelayan Pelabuhan LKIM, George Town, Pulau Pinang, 11960
What's nearby
Queensbay Mall6 min drive - 5.8 km
KOMTAR19 min drive - 16.8 km
Gurney Drive21 min drive - 18.7 km- Penang War Museum9 min walk - 0.8 km
- Bukit Teluk Tempoyak Besar2 min drive - 1.9 km
Getting around
- Penang Sentral29 min drive
- Penang (PEN-Penang Intl.)16 min drive
Restaurants
- Nasi Kandar Makbul13 min walk
- 613 Kopitiam14 min walk
- Zui Long Kopitiam18 min walk
- Thai Tut Tut3 min walk
- kim poh roasted chicken & duck rice （金寶燒臘雞鴨專賣店）13 min walk
About this property
Hotel Pen Mutiara
Hotel near Queensbay Mall
Hotel Pen Mutiara provides amenities, such as a coffee shop/cafe and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
- Free self-parking
- Local cuisine breakfast (surcharge), a round-trip airport shuttle (surcharge) and a lift
- Luggage storage and smoke-free property
Room features
All guest rooms at Hotel Pen Mutiara have perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and free bottled water.
More conveniences in all rooms include:
- Bathrooms with showers and free toiletries
- LCD TVs with satellite channels
- Fridges, electric kettles and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
Parking and transport
- Free offsite parking
- Return airport shuttle (surcharge)
- Free self parking on site
- Limited on-site self parking
Food and drink
- Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: MYR 15 for adults and MYR 12 for children
- A coffee shop/cafe
- A restaurant
Family friendly
- In-room refrigerator
Conveniences
- Limited-hour front desk
- Luggage storage
Guest services
- Housekeeping (daily)
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Towels provided
Entertainment
- LCD TV with satellite channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Refrigerator
- Room service
More
- Air conditioning
- Desk
- Iron/ironing board on request
- Laptop workspace
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MYR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for local cuisine breakfast: from approximately MYR 15 for adults and from MYR 12 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Pen Mutiara George Town
Hotel Hotel Pen Mutiara
Pen Mutiara George Town
Pen Mutiara
Hotel Hotel Pen Mutiara George Town
George Town Hotel Pen Mutiara Hotel
Hotel Pen Mutiara Hotel
Hotel Pen Mutiara George Town
Hotel Pen Mutiara Hotel George Town
Frequently asked questions
Is Hotel Pen Mutiara pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Pen Mutiara?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Hotel Pen Mutiara?
Check-in start time: 2:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.
What time is check-out at Hotel Pen Mutiara?
Checkout is at noon.
Does Hotel Pen Mutiara provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Pen Mutiara located?
Located in Bayan Lepas, this hotel is within 6 miles (10 km) of Penang International Sports Arena, Snake Temple and RECSAM and Institute Pendidikan Guru. Pantai Teluk Bayu and Penang Youth and Sports Complex are also within 6 miles (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Pen Mutiara Reviews
5.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4
Cleanliness
6.0
Location
7.2
Staff & service
5.6
Property conditions & facilities
Rating 10 - Excellent. 1 out of 7 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 7 reviews
8 - Good
0
Rating 6 - Okay. 4 out of 7 reviews
6 - Okay
4
Rating 4 - Poor. 1 out of 7 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 7 reviews
2 - Terrible
1
Reviews
6/10 Okay
IsmailHani
29 Sept 2019
Disliked: Property conditions & facilities
Late check out time
IsmailHani
Stayed 1 night in Sep 2019
10/10 Excellent
Ahmad Fazli
16 Aug 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
The food was outstanding, spacious room, good staff. Value for money.
Ahmad Fazli
Stayed 2 nights in Aug 2019
6/10 Okay
Verified traveller
3 Aug 2019
Liked: Staff & service
kolam tak best
Verified traveller
Stayed 1 night in Jul 2019
2/10 Terrible
Verified traveller
18 June 2019
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Beyond words and thoughts
Check-in and Service staff is swift and efficient. Other than that, all fail beyond words... Arrived midnight, no proper signage to led to hotel lobby (its a Restaurant and Hotel). Given room 202, went up and realized the corridor w/o air-con, hence smell linger. Went into the room, stuffy and smelly, even the free water bottles r warm! Spacious room but it doesn't help with a extremely lousy and loud air-con, which need around 1/2hr to cool the room. Dusty floor, no telephone, 8 local tv channels to choose... Slept and woke up by water droplets hitting on me from air-con. Since no phone, i pack up all my stuff, went down to request room change to 210. Same room conditions w/o water droplets. Its explain why Agoda doesn't have this hotel as recommendation. Hotel.com should follow.
Verified traveller
Stayed 1 night in Jun 2019
6/10 Okay
Noor Hanis
18 July 2020
Liked: Cleanliness, room comfort
Noor Hanis
Stayed 3 nights in Jul 2020
6/10 Okay
Takashi
5 Mar 2020
Liked: Cleanliness, property conditions & facilities, room comfort
Takashi
Stayed 1 night in Mar 2020