Garza Blanca Hotels, Puerto Vallarta

"We wanted to use the massage services, but the prices were actually much higher than some of the best spas in the U.S., which is why we decided not to use them. We did use the cabana service, but we did not like that they were all covered with bird droppings and were not cleaned even once during the entire week."

"Great location! Access to the beach, amazing restaurants! Great view. The beds are full size so smaller than preferred but worth the location. "

"Excellent food "

"Excellent"

"It was a good overall stay but i few things could have been addressed. Was there celebrating my wifes 60 th birthday. 1 i emailed ahead of time and also asked front desk to contact the hibachi restaurant to supply a dessert with a candle but they did not supply. 2 i requested 3x to have my room corridor light to be repaired a wirk order card was left in my room that stated the work was complete but it never went on. 3 after walking across the hot beach without my sandals ( my fault) i stopped to the tortuga bar and asked for a bottle of water and the bar tender refused to give me one, he said they were only for the rental cabanas. I had a few drinks at this bar the day before and the same old bar tender gave me water bottles and even accepted my tip.???"

"Everything was good We had a shower drain. Clogged bathroom door didn't close And in the bar pool area i got stung by a bee At the end of the vacation we call the bell boy to pick up our luggage i tip $5.00 when he picked them an another $5.00 when he was supposed to put then in the taxi but he just walk away and left them for me to loan them I didn't get he's name but he has curly hair and was sent at around 10:45 to my room 2215 on 05/15/2026 But he was the only bad apple"

"Great place to relax for very reasonable price."

"We loved our stay at this RIU! Was our first time at their resorts. Super clean and cold room which was very nice to come back to after being in the sun all day. The staff were excellent and helpful whenever we needed assistance! Food was delicious, especially the Mexican restaurant."

"Friendly staff, clean room "