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Krystal Vallarta

3.5 star property
Families enjoy beach yoga and sun-filled activities at this resort where convenience meets relaxation - everything needed is just steps away

Choose dates to view prices

Travelers can soak up sunshine on Krystal Vallarta's private beach or relax on the terrace. The property offers shopping opportunities, a peaceful garden, and WiFi access. Children have their own dedicated pool complete with a waterslide for added fun.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$210
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Standard Room, Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Garden View

7.8 out of 10
Good
(27 reviews)

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
Cable channels
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, Mountain View

7.0 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, Sea View

7.6 out of 10
Good
(13 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe with Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Double Room Deluxe with Mountain View

  • 40 sq m
  • Sleeps 4

View all photos for Double Room Deluxe with Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Double Room Deluxe with Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Standard Room, Ocean View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Shower/bath combination
Rainfall showerhead
Hairdryer
Free bottled water
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room Standard with Garden View

  • 40 sq m
  • Sleeps 2

View all photos for Room Standard with Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room Standard with Sea View

  • 40 sq m
  • Sleeps 2

View all photos for Room Deluxe with Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room Deluxe with Mountain View

  • 40 sq m
  • Sleeps 2

View all photos for Room Deluxe with Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room Deluxe with Sea View

  • 40 sq m
  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(33 reviews)

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
Cable channels
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
Cable channels
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Mountain View

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

7.4 out of 10
Good
(21 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Free bottled water
  • 44 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Resort View

Superior Room, Resort View

Superior Room, Resort View

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Free bottled water
  • 44 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Free bottled water
Cable channels
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View

Superior Room, Ocean View

Highlights

Air conditioning
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Free bottled water
Cable channels
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard with Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Double Room Standard with Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Double Room Standard with Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Double Room Standard with Garden View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4

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About the area

Map
Avenida Las Garzas, Puerto Vallarta, JAL, 48300

What's nearby

  • La Isla - 3 min walk - 0.3 km
  • Playa de Oro - 3 min walk - 0.3 km
  • Hotel Zone Beach - 5 min walk - 0.5 km
  • Puerto Mágico - 7 min walk - 0.6 km
  • Cruise Ship Terminal - 10 min walk - 0.9 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 10 min drive

Restaurants

  • ‪Talavera - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪La Choperia - ‬1 min walk
  • ‪Vips - ‬6 min walk
  • ‪Le Delice - ‬4 min walk

About this property

Krystal Vallarta

Family-friendly hotel near Cruise Ship Terminal
A beach bar, a corner/local shop and shopping on-site are just a few of the amenities provided at Krystal Vallarta. This hotel is a great place to bask in the sun with a beachfront location, sunloungers and beach yoga. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
Additional perks include:
  • 3 outdoor pools along with a waterslide, sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), self-parking (surcharge) and karaoke
  • A front desk safe, tour/ticket information and luggage storage
  • Beach umbrellas, concierge services and a lift
Room features
All 388 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Rainfall showers, free toiletries and hairdryers
  • 42-inch Smart TVs with cable channels

All-inclusive details

All-inclusive room rates at Krystal Vallarta are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

On-site live performances
Theme parties

Similar properties

3 outdoor pools, open 9:00 AM to 6:30 PM, pool umbrellas, pool loungers
Krystal Vallarta - All Inclusive
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  • All-inclusive
  • Water slide
  • Free Wi-Fi
6.8 out of 10, 851 reviews
The price is AU$370
includes taxes & fees
19 Jan - 20 Jan
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,600 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 21 November 2025 to 15 December 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
  • Swimming pool

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults and MXN 250 to 250 for children
  • Self-parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 6:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

Does Krystal Vallarta have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 9:00 AM to 6:00 PM. The property will be renovating the swimming pool from November 21 2025 until December 15 2025 (completion date subject to change).

How much does it cost to stay at Krystal Vallarta?

As of 5 Jan 2026, prices found for a 1-night stay for 2 adults at Krystal Vallarta on 19 Jan 2026 start from AU$210.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Vallarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Vallarta?

Self-parking is available for MXN 50 per day.

What time is check-in at Krystal Vallarta?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Krystal Vallarta?

Checkout is at 11:30 AM.

Are there all-inclusive benefits at Krystal Vallarta?

Some rate plans available at this property are all-inclusive.

Where is Krystal Vallarta located?

Nestled on the beach, this Hotel Zone hotel is within a 10-minute walk of La Isla and Cruise Ship Terminal. Playa de Oro and Hotel Zone Beach are also within 10 minutes.

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Reviews

Krystal Vallarta Reviews

7.0

Good

7.6

Cleanliness

6.0

Location

7.4

Staff & service

7.4

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 327 out of 1014 reviews
Rating 8 - Good. 232 out of 1014 reviews
Rating 6 - Okay. 189 out of 1014 reviews
Rating 4 - Poor. 130 out of 1014 reviews
Rating 2 - Terrible. 136 out of 1014 reviews

Reviews

10/10 Excellent

Luis A

Liked: Cleanliness, amenities, property conditions & facilities
The rooms we're clean the stuff very nice and friendly
Stayed 7 nights in Dec 2025

10/10 Excellent

christian

Liked: Cleanliness, amenities, property conditions & facilities
Clean and a very good location
Stayed 2 nights in Nov 2025

10/10 Excellent

Carlos Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2025

8/10 Good

jesenia

Liked: Cleanliness, amenities
We liked the clean room and view and the staff were friendly.
view from our room from floor 11
Stayed 2 nights in Oct 2025

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
All staff were so courteous and helpful.
Stayed 5 nights in Nov 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! So close to the beach and had an amazing view if you chose the sea view room, the staff are all so kind and greet you every time they even walk by you! Will definitely be staying here again.
Sea view room
Stayed 2 nights in Oct 2025

10/10 Excellent

Silvestre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this place
Stayed 3 nights in Oct 2025

4/10 Poor

Donna

The food was gross, no champagne for breakfast. Our tv didn’t have a remote, our phone didn’t have a ring tone. This was probably the worst resort we’ve ever stayed at. On the plus side, the beach was wonderful, we made great friends, and we saw whales everyday
Stayed 7 nights in Dec 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dislike that place! I don’t recommend it, it’s a horrible place to stay!
Stayed 5 nights in Nov 2025

2/10 Terrible

Graciano

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in waiting line was took too long and the customer was too slow.
Stayed 1 night in Jan 2026

10/10 Excellent

Fanor A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but noosybdue to construction.
Stayed 5 nights in Nov 2025

10/10 Excellent

Heyvar

Liked: Cleanliness, amenities, property conditions & facilities
It was a great hotel to stay in
Stayed 1 night in Feb 2025

10/10 Excellent

Christianne

Liked: Staff & service, amenities, property conditions & facilities
Amenities in the room were more than expected. Bathroom is very nice and spacious. Ocean view was as expected. Nice to have a balcony to enjoy the sunset.
Stayed 1 night in Nov 2025

8/10 Good

Hein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise due to construction
Stayed 7 nights in Nov 2025

4/10 Poor

Elyar

Liked: Cleanliness, property conditions & facilities
Not satisfied
Stayed 2 nights in Dec 2025

4/10 Poor

Gerardo

Liked: Staff & service
Disliked: Property conditions & facilities
Booked a room with double beds and gave me a single bed. They were not able to change the room saying hotel was full
Stayed 1 night in Dec 2025

4/10 Poor

Blaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heavy construction on the property next to the dining area . Noisy with jack hammers The walls in the rooms are paper thin and you can hear everything in the next rooms . The couple next to us sounding like they were making a porn movie and the front desk would not move us . We couldn’t stand to stay in our room with our children with that racket happening . We asked prior to going there if we could buy an all inclusive pass by the day and they told us yes no problem but once we arrived and tried to do that they told us we could only get one for all the days remaining
Stayed 6 nights in Dec 2025

6/10 Okay

Sergio

Liked: Cleanliness
The room was clean, the staff was great. The bigger pool was closed and too many children in the pool area. So if you’re traveling as a couple I wouldn’t recommend, they were in the gym and running down the halls. (Not the hotels fault). Super noisy with construction, people so not as peaceful as would have wanted.
Stayed 2 nights in Nov 2025

8/10 Good

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

2/10 Terrible

Maria Sarife

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is very outdated. The 1st room didn’t have a safe; I waited around 90 minutes for assistance and nobody came to install one. Operator was rude leaving me on hold without hearing me out even when I was polite. I got another room with safe not working and not fixed to wall; had to wait again; wasted 4 hours. Pool area is awful; beach furniture awful and not enough for amount of people. Alcohol beverage is awful, beer from machine watered down with water.
Stayed 3 nights in Dec 2025

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and comfortable, but the pool is small and crowded. The beach is rocky and has a few chairs. If you book through Expedia you will get a different bracelet and the Staff may try to charge you for breakfast eve though it was included with your reservation. This was very annoying.
Stayed 2 nights in Oct 2025

10/10 Excellent

karyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025

4/10 Poor

esmeralda

Disliked: Amenities, property conditions & facilities
Bad experience no hot water to shower! They say they have 3 pools and they only had one functioning and very dirty! I will never stay here again!
Stayed 1 night in Oct 2025

2/10 Terrible

esmeralda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water! They don’t answer their phones if needed! They say they have three pools they only have one crowded small pool!
Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Liked: Staff & service
Disliked: Property conditions & facilities
Seems they do their best to provide a good hotel experience at a very low level facility. It’s not a wanna return to stay place sorry to say. The food/restaurant options are at best cafeteria type dining experience. The staff are attentive and try to help hotel guests as best as they can. Overall, it is not a place I’d return to stay.
Stayed 4 nights in Aug 2025