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Overview of Krystal Vallarta

Photo gallery

Guest reviews

3.4/5
1,021 reviews
Guests rated this property 3.9/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning

Map

Explore the area

Popular LocationMarietas Islands6 min walk
Popular LocationCruise Ship Terminal9 min walk
AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)12 min drive
Popular LocationBay of Banderas16 min drive

Choose dates to view prices

  • Standard Ocean View

    3.8/5 guest room rating

    Room amenities

    • 44 sq m
    • Ocean view
    • Sleeps 3
    More details
  • Standard Garden View

    Room amenities

    • 44 sq m
    • Sleeps 3
    More details
  • Deluxe Room, Mountain View

    4.3/5 guest room rating

    Room amenities

    • 40 sq m
    • Mountain view
    • Sleeps 3
    More details
  • Deluxe Room, Sea View

    3.8/5 guest room rating

    Room amenities

    • 40 sq m
    • Sea view
    • Sleeps 3
    More details

About this area

Puerto Vallarta

Located on the beach, Krystal Vallarta is in Puerto Vallarta's North Hotel Zone neighbourhood, a walkable area with good airport proximity and shopping. Cruise Ship Terminal and Bay of Banderas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Nuevo Vallarta Beach. Vallarta Adventures and Aquaventuras Park Vallarta are also worth visiting. With scuba diving, snorkelling and sailing nearby, you'll find plenty of adventures in the water.

Map
Popular Location

What's nearby

  • Marietas Islands - 6 min walk
  • Cruise Ship Terminal - 9 min walk
  • Malecon - 11 min drive
  • International Convention Center - 12 min drive
  • Bay of Banderas - 16 min drive

Getting around

  • Central Camionera Station - 15 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 12 min drive

About this property

Krystal Vallarta

Beachfront, with full-service spa
Catch some rays at the beach or spend the day relaxing at Krystal Vallarta's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 388 rooms provide complimentary wireless Internet access, room service (during limited hours) and cable TV. Other amenities available to guests include free bottled water, safes and free toiletries.
Krystal Vallarta offers 388 forms of accommodation with a safe and complimentary bottles of water. Televisions come with cable channels.
Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

All-inclusive details

All-inclusive room rates at Krystal Vallarta are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and local beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

On-site live performances
Theme parties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: MXN 50 per day
Return airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily: MXN 180-300 per person
All buffet and à la carte meals, snacks and local beverages included
3 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
Room service available

Things to do

Aerobics classes
Fitness centre
Full-service spa
Outdoor pool
Shopping
Hot tub

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
In-room childcare (surcharge)
Laundry facilities
Mini-fridge
Outdoor pool

Conveniences

Lift
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

1 meeting room
Business centre
Conference space

Outdoors

Beachfront location
Garden
Terrace

Spa

Aromatherapy
Body treatments
Facials
Massages
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)

More

Beach towels
Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains

Bathroom

Free toiletries
Hairdryer (on request)

Entertainment

TV channels

Food and drink

Free bottled water
Mini fridge

More

Iron/ironing board (on request)
Safe

Policies

Check-in

Minimum check-in age - 21

Check-out

Check-out before noon

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

MastercardAmerican ExpressVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MXN 180 and MXN 300 per person (approximately)
  • Self-parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property is also known as

Krystal Vallarta Hotel
Krystal Hotel
Krystal Vallarta
Krystal Vallarta Resort
Krystal Resort

Guest reviews

3.4
Guest rating
5 - Excellent
239
4 - Good
317
3 - Okay
227
2 - Mediocre
122
1 - Poor
116
3.9
Cleanliness
3.7
Service and Staff
3.3
Amenities
3.4
Property condition

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities

Front desk people are not always in their best mood or willing to help, the rest of the personal are excellent. I booked for all-inclusive and do to the Corona virus everything was closed.

Stayed 2 nights in Apr 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Great location Right on the beach Resort amenities Although we were there just overnight during the Coronavirus & most of the restaurants & pools were closed the staff was still accommodating & very pleasant

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love it The breakfast is amazing,everything is excellent 👍👏👏👏

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

It was very quaint with a small village feel. We were there during the covid19 scare and the hotel staff adapted quickly and did everything they could to ensure guest and staff safety.

Stayed 14 nights in Mar 2020

3/5

  • Liked: Staff & service, amenities

Hotel was OK. They did not place enough towels for us in the room by day. Also there were not facilities to hang things on the wall considering that this is a resort. It should be places to hang wet clothing and towels on the wall. There were not any drawers for our comfort. Everything needed to be kept inside our trolleys and backpacks. Cleaners did not clean properly our room. We found hairs and sand in the corners. Food was nice, beachfront hotel and nice swimming pool area.

Stayed 5 nights in Mar 2020