Front of property - evening/night

Reviews of Nishitetsu Grand Hotel

4 out of 5
Nishitetsu Grand Hotel
2-6-60 Daimyo, Chuo-ku, Fukuoka, Fukuoka-ken

Reviews

9.2

Wonderful

Rating 10 - Excellent. 962 out of 1427 reviews" "
Rating 8 - Good. 329 out of 1427 reviews" "
Rating 6 - Okay. 80 out of 1427 reviews" "
Rating 4 - Poor. 32 out of 1427 reviews" "
Rating 2 - Terrible. 24 out of 1427 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dallas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent service.
Stayed 3 nights in Mar 2024

10/10 Excellent

Hansen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near tenjin bus terminal, which is one of the transport hub. Shopping district (mitsukoshi, iwataya, tenjin underground, bic camera, donquijote, ichiran, and so much more) near hotel. Pharmacy in front of the hotel. Excellent service from the staff, very satisfied. Breakfast can be improved but i’m not complaining.
Stayed 2 nights in Apr 2024

10/10 Excellent

Wayne, Federal Way

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, elegance and friendly staffs made my stay better than expected for older hotel. Nicely updated thruout. Highly recommended for family vacation or business trip. One suggestion lack of TV channel selection for English speaking folks.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dallas

Stayed 1 night in Mar 2024

10/10 Excellent

Minami

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
クラシカルなホテルで建物は古いですが部屋はリノベーションされていて広さも十分でした。2泊目に清掃はなくてもアメニティが全て補充されていてありがたかったです。素泊まりにしましたがせっかくだから一回くらい朝食もつければ良かったと思いました。
Stayed 2 nights in Mar 2024

10/10 Excellent

Muhammad Haikal

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful. The location of the hotel is great for those who likes to shop.
Stayed 1 night in Mar 2024

10/10 Excellent

bhup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and location!
Stayed 2 nights in Mar 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 2 May 2024
Thank you very much for staying at Nishitetsu Grand Hotel.We are very pleased to receive your compliments.Our hotel is a traditional hotel that has been in operation for over 50 years and is located in Tenjin, Fukuoka, which is easily accessible to various sightseeing spots.You can enjoy a panoramic view of the city of Tenjin from your room, and we will strive to serve you with the spirit of hospitality that has been passed down from generation to generation.We look forward to welcoming you again.

10/10 Excellent

CHOON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm with impeccable service.
Stayed 2 nights in Feb 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 9 Apr 2024
Thank you very much for staying at Nishitetsu Grand Hotel.We are very pleased to have received your review in spite of your busy schedule.We will continue to strive to be a symbol of Fukuoka city by staying close to our guests.We look forward to welcoming you again.Thank you very much for your review.

6/10 Okay

Matthew

Fair
Stayed 4 nights in Feb 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 9 Apr 2024
Thank you for choosing Nishitetsu Grand Hotel.Thank you for taking time out of your busy schedule to give us your review.We will continue to do our best to meet your expectations.We look forward to welcoming you again.Thank you very much for your kind review.

6/10 Okay

Ikuyo

Stayed 3 nights in Mar 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 2 May 2024
Thank you for choosing Nishitetsu Grand Hotel.Thank you for taking time out of your busy schedule to give us your review.We will continue to do our best to meet your expectations.We look forward to welcoming you again.Thank you very much for your kind review.

10/10 Excellent

kanako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so impressed this hotel. Thank you.
Stayed 1 night in Feb 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 9 Apr 2024
Thank you very much for staying at Nishitetsu Grand Hotel.All of us at Nishitetsu Grand Hotel are delighted to hear your words of praise.Each and every one of our staff members will do their utmost to provide you with hospitality so that you can leave with a satisfied guest and a smile on your face.We look forward to welcoming you again.Thank you very much for your kind words.

10/10 Excellent

Prapaphan

Stayed 1 night in Feb 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 14 Apr 2024
Thank you very much for staying at Nishitetsu Grand Hotel.All of us at Nishitetsu Grand Hotel are making every effort to ensure that you have a safe and comfortable stay with us.We will not be satisfied with the present, but will continue to weave our history with the aim of providing even better hospitality.We look forward to welcoming you again.Thank you very much for your kind words.

10/10 Excellent

kyunghun

Stayed 3 nights in Feb 2024
Response from Nishitetsu Grand Hotel Taguchi on 2 May 2024
Thank you for choosing Nishitetsu Grand Hotel.Thank you for taking time out of your busy schedule to give us your review.We will continue to do our best to meet your expectations.We look forward to welcoming you again.Thank you very much for your kind review.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a great location.
Stayed 4 nights in Feb 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 19 Mar 2024
Thank you very much for staying at Nishitetsu Grand Hotel.We are very pleased to receive your compliments.Our hotel is a traditional hotel that has been in operation for over 50 years and is located in Tenjin, Fukuoka, which is easily accessible to various sightseeing spots.You can enjoy a panoramic view of the city of Tenjin from your room, and we will strive to serve you with the spirit of hospitality that has been passed down from generation to generation.We look forward to welcoming you again.

6/10 Okay

Suzanne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Older hotel at a great location. Serves its purpose.
Stayed 2 nights in Feb 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 3 Mar 2024
Thank you very much for staying at Nishitetsu Grand Hotel.We are very pleased to receive your compliments.Our hotel is a traditional hotel that has been in operation for over 50 years and is located in Tenjin, Fukuoka, which is easily accessible to various sightseeing spots.You can enjoy a panoramic view of the city of Tenjin from your room, and we will strive to serve you with the spirit of hospitality that has been passed down from generation to generation.We look forward to welcoming you again.

10/10 Excellent

KAZUHIDE, kobe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good Old fashioned hotel
Stayed 1 night in Feb 2024
Response from 西鉄グランドホテル フロント 田口 on 3 Mar 2024
この度は西鉄グランドホテルにご宿泊いただきまして、誠にありがとうございます。お褒めのお言葉を頂きまして、重ねて御礼申しあげます。これからもお客様にご利用いただけるよう、スタッフ一同誠心誠意おもてなしに励みます。またのお越しを心よりお待ち申し上げております。ご投稿ありがとうございました。

10/10 Excellent

Jiwon

Stayed 1 night in Feb 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 1 Mar 2024
Thank you very much for staying at Nishitetsu Grand Hotel among many hotels.Thank you again for your high evaluation.We will continue to respect the traditions handed down from generation to generation and strive to further improve our services.We look forward to welcoming you again.Thank you very much for your contribution.

10/10 Excellent

HONG

Stayed 2 nights in Jan 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 1 Mar 2024
Thank you very much for staying at Nishitetsu Grand Hotel.All of us at Nishitetsu Grand Hotel are delighted to hear your words of praise.Each and every one of our staff members will do their utmost to provide you with hospitality so that you can leave with a satisfied guest and a smile on your face.We look forward to welcoming you again.Thank you very much for your kind words.

10/10 Excellent

FUYEN

Stayed 2 nights in Jan 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 1 Mar 2024
Thank you very much for staying at Nishitetsu Grand Hotel.We are very pleased to have received your review in spite of your busy schedule.We will continue to strive to be a symbol of Fukuoka city by staying close to our guests.We look forward to welcoming you again.Thank you very much for your review.

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good choice for the location
Stayed 1 night in Feb 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 1 Mar 2024
Thank you for choosing Nishitetsu Grand Hotel.We are very pleased to receive the highest evaluation.Thank you again for choosing our traditional hotel, which has been in operation for over 50 years, in the heart of Tenjin, the downtown area of Fukuoka.We sincerely look forward to welcoming you again.Thank you very much for your kind review.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 15 Feb 2024
Thank you for choosing Nishitetsu Grand Hotel.Thank you for taking time out of your busy schedule to give us your review.We will continue to do our best to meet your expectations.We look forward to welcoming you again.Thank you very much for your kind review.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
니시테츠 4박 5일 후기
직원분들도 매우 친절하시고 호텔 서비스가 참 좋았습니다 조식도 매우 맛있었구요
Stayed 4 nights in Jan 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 15 Feb 2024
Thank you for choosing Nishitetsu Grand Hotel.We are very pleased to receive the highest evaluation.Thank you again for choosing our traditional hotel, which has been in operation for over 50 years, in the heart of Tenjin, the downtown area of Fukuoka.We sincerely look forward to welcoming you again.Thank you very much for your kind review.

10/10 Excellent

Eunhye

Stayed 1 night in Jan 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 15 Feb 2024
Thank you very much for staying at Nishitetsu Grand Hotel.We are very pleased to receive the highest evaluation.We will continue to strive to improve our services to be the hotel of choice for our guests.We sincerely look forward to welcoming you again.

10/10 Excellent

UIHONG

Stayed 2 nights in Jan 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 15 Feb 2024
Thank you for choosing Nishitetsu Grand Hotel.Thank you for taking time out of your busy schedule to give us your review.We will continue to do our best to meet your expectations.We look forward to welcoming you again.Thank you very much for your kind review.

10/10 Excellent

WAI KWOK

Stayed 4 nights in Jan 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 15 Feb 2024
Thank you very much for staying at Nishitetsu Grand Hotel.Thank you again for your highest evaluation.We will continue to strive for even more satisfactory service to live up to this evaluation.We look forward to welcoming you again.Thank you very much for your kind review.

8/10 Good

Man Yi

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Oct 2023
Response from Nishitetsu Grand Hotel Front Taguchi on 7 Feb 2024
Thank you very much for staying at Nishitetsu Grand Hotel.We are very pleased to have received your review in spite of your busy schedule.We will continue to strive to be a symbol of Fukuoka city by staying close to our guests.We look forward to welcoming you again.Thank you very much for your review.

10/10 Excellent

SangWoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
텐진 역 인근 위치, 가격대비 꽤 잘만한곳
호텔은 연식이 많이 되었으나, 관리를 잘한편임 또한, 직원들이 매우 친절함 가끔씩은 부담스러울 정도도 있음 방은 일본 대도시 호텔들 치고는 큰편임 일부 방에서 냄새난다고 하던데 못느끼겠음 (금연실 기준) 텐진역 하차 후 3~5분 정도 걸으면 도착할 수 있는 위치 호텔 로비에 쇼파가 아무 생각 없이 앉았는데 푹 꺼지는 옛날 스타일 이라 깜짝 놀란거 빼고는 딱히 불평할건 없음 (가격대비 해선 매우 만족함) 어린 아이와 하는 여행이라면 그래도 조금 공간이 큰 호텔이 필요할 것인데 그런면에서는 꾀 괜찮음
Stayed 2 nights in Jan 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 7 Feb 2024
Thank you very much for staying at Nishitetsu Grand Hotel.We are very pleased to receive your compliments.Our hotel is a traditional hotel that has been in operation for over 50 years and is located in Tenjin, Fukuoka, which is easily accessible to various sightseeing spots.You can enjoy a panoramic view of the city of Tenjin from your room, and we will strive to serve you with the spirit of hospitality that has been passed down from generation to generation.We look forward to welcoming you again.

10/10 Excellent

TIK YAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, if the air con temperature can be control in room it will be perfect.
Stayed 1 night in Jan 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 29 Jan 2024
Thank you very much for staying at Nishitetsu Grand Hotel.Thank you again for your highest evaluation.We will continue to strive for even more satisfactory service to live up to this evaluation.We look forward to welcoming you again.Thank you very much for your kind review.

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Service was excellent but the room was a bit dated. Furniture was old. Bathroom needs renovation as the ventilation was poor.
Stayed 1 night in Jan 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 29 Jan 2024
Thank you for choosing Nishitetsu Grand Hotel.We are very pleased to receive the highest evaluation.Thank you again for choosing our traditional hotel, which has been in operation for over 50 years, in the heart of Tenjin, the downtown area of Fukuoka.We sincerely look forward to welcoming you again.Thank you very much for your kind review.

10/10 Excellent

CHUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 29 Jan 2024
Thank you for choosing Nishitetsu Grand Hotel.We are very pleased to receive the highest evaluation.Thank you again for choosing our traditional hotel, which has been in operation for over 50 years, in the heart of Tenjin, the downtown area of Fukuoka.We sincerely look forward to welcoming you again.Thank you very much for your kind review.

10/10 Excellent

EUNJUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 22 Jan 2024
Thank you very much for staying at Nishitetsu Grand Hotel among many hotels.Thank you again for your high evaluation.We will continue to respect the traditions handed down from generation to generation and strive to further improve our services.We look forward to welcoming you again.Thank you very much for your contribution.

10/10 Excellent

Yumiko Koga

Stayed 3 nights in Jan 2024

8/10 Good

Allan

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 22 Jan 2024
Thank you for choosing Nishitetsu Grand Hotel.Thank you for taking time out of your busy schedule to give us your review.We will continue to do our best to meet your expectations.We look forward to welcoming you again.Thank you very much for your kind review.

10/10 Excellent

Hiroko

Stayed 1 night in Jan 2024
Response from 西鉄グランドホテル フロント 田口 on 22 Jan 2024
この度は数あるホテルの中で西鉄グランドホテルにご宿泊いただき誠にありがとうございます。高い評価を頂きましたこと重ねて御礼申し上げます。西鉄グランドホテルも創業55年を迎え、また一歩新たな歴史を紡いでおります。これからも受け継がれた伝統を重んじ、更なるサービス向上に努めて参ります。またのお越しを心よりお待ちしております。ご投稿ありがとうございました。

10/10 Excellent

Kyung

Stayed 1 night in Jan 2024
Response from Nishitetsu Grand Hotel Front Taguchi on 22 Jan 2024
Thank you very much for staying at Nishitetsu Grand Hotel.Thank you again for your highest evaluation.We will continue to strive for even more satisfactory service to live up to this evaluation.We look forward to welcoming you again.Thank you very much for your kind review.

8/10 Good

HYUNJUNG

Stayed 2 nights in Dec 2023
Response from Nishitetsu Grand Hotel Front Taguchi on 22 Jan 2024
Thank you very much for staying at Nishitetsu Grand Hotel.We are very pleased to have received your review in spite of your busy schedule.We will continue to strive to be a symbol of Fukuoka city by staying close to our guests.We look forward to welcoming you again.Thank you very much for your review.

10/10 Excellent

Jihyeon

Stayed 3 nights in Dec 2023
Response from Nishitetsu Grand Hotel Front Taguchi on 22 Jan 2024
Thank you very much for staying at Nishitetsu Grand Hotel.Thank you again for your highest evaluation.We will continue to strive for even more satisfactory service to live up to this evaluation.We look forward to welcoming you again.Thank you very much for your kind review.

10/10 Excellent

Taeju

Stayed 1 night in Dec 2023
Response from Nishitetsu Grand Hotel Front Taguchi on 17 Jan 2024
Thank you very much for staying at Nishitetsu Grand Hotel.We are very pleased to receive the highest evaluation.Each and every one of our staff members will do their utmost to provide you with hospitality so that you can leave with a satisfied guest and a smile on your face.We look forward to welcoming you again.Thank you very much for your kind words.

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel!
The room and hotel was amazing, the staff was super helpful. The room was super clean. I plan to use this hotel again!
Stayed 1 night in Dec 2023
Response from Nishitetsu Grand Hotel Front Taguchi on 17 Jan 2024
Thank you very much for staying at Nishitetsu Grand Hotel.Each and every one of our staff members will do their utmost to provide you with hospitality so that you can leave with a satisfied guest and a smile on your face.We look forward to welcoming you again.Thank you very much for your kind words.

10/10 Excellent

kye won

Stayed 2 nights in Dec 2023
Response from Nishitetsu Grand Hotel Front Taguchi on 17 Jan 2024
Thank you very much for staying at Nishitetsu Grand Hotel.Thank you again for your highest evaluation.We will continue to strive for even more satisfactory service to live up to this evaluation.We look forward to seeing you again when you come to Fukuoka.Thank you very much for your kind review.

10/10 Excellent

EUN JUNG

Stayed 1 night in Dec 2023
Response from Nishitetsu Grand Hotel Front Taguchi on 12 Jan 2024
Thank you very much for staying at Nishitetsu Grand Hotel among many hotels.Thank you again for your high evaluation.We will continue to respect the traditions handed down from generation to generation and strive to further improve our services.We look forward to welcoming you again.Thank you very much for your contribution.

10/10 Excellent

sungchun

Stayed 3 nights in Dec 2023
Response from Nishitetsu Grand Hotel Front Taguchi on 12 Jan 2024
Thank you very much for staying at Nishitetsu Grand Hotel.Thank you again for your highest evaluation.We will continue to strive for even more satisfactory service to live up to this evaluation.We look forward to welcoming you again.Thank you very much for your kind review.

8/10 Good

Kam Hing

Stayed 2 nights in Dec 2023
Response from Nishitetsu Grand Hotel Front Taguchi on 12 Jan 2024
Thank you very much for staying at Nishitetsu Grand Hotel.We are very pleased to receive the highest evaluation.We will continue to strive to improve our services to be the hotel of choice for our guests.We sincerely look forward to welcoming you again.

8/10 Good

KIM

Stayed 1 night in Dec 2023
Response from Nishitetsu Grand Hotel Front Taguchi on 12 Jan 2024
Thank you for choosing Nishitetsu Grand Hotel.We are very pleased to receive the highest evaluation.Thank you again for choosing our traditional hotel, which has been in operation for over 50 years, in the heart of Tenjin, the downtown area of Fukuoka.We sincerely look forward to welcoming you again.Thank you very much for your kind review.

8/10 Good

Osamu

Stayed 1 night in Dec 2023
Response from 西鉄グランドホテル フロント 田口 on 12 Jan 2024
西鉄グランドホテルをご利用いただき誠にありがとうございます。お忙しい中レビューを頂きありがとうございます。これからもお客様の期待にお応えできるよう精一杯努めて参ります。またのお越しをお待ちしています。ご投稿ありがとうございました。

10/10 Excellent

Carlo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a classic hotel in Fukuoka that everyone who lives here knows it, and had probably attended an event here at some point. The location is the absolute best in town, and the interior design of the lobby displays the most incredible Bonsai scene I've ever seen. The hotel is part of Nishitetsu, a local and conservative company, and it shows in the hotel. It's conservative demonstrated by the age of the rooms (and the wallpaper). Yet, it still manages to level up it's amenities with wonderful touches. The room is also spacious, which is a special treat in Japan.
Stayed 3 nights in Dec 2023
Response from Nishitetsu Grand Hotel Front Taguchi on 12 Jan 2024
Thank you very much for staying at Nishitetsu Grand Hotel.We are very pleased to receive your compliments.Our hotel is a traditional hotel that has been in operation for over 50 years and is located in Tenjin, Fukuoka, which is easily accessible to various sightseeing spots.You can enjoy a panoramic view of the city of Tenjin from your room, and we will strive to serve you with the spirit of hospitality that has been passed down from generation to generation.We look forward to welcoming you again.

10/10 Excellent

Taku

Stayed 2 nights in Dec 2023
Response from 西鉄グランドホテル フロント 田口 on 22 Jan 2024
この度は数あるホテルの中で、西鉄グランドホテルにご宿泊いただきまして誠にありがとうございます。最高の評価を頂き、スタッフ一同大変喜ばしく思います。また来たいと思えるホテルになれるよう、誠心誠意のおもてなしでお待ちしております。ご投稿ありがとうございました。

10/10 Excellent

MIRYEONG

Stayed 1 night in Dec 2023
Response from Nishitetsu Grand Hotel Front Taguchi on 12 Jan 2024
Thank you for choosing Nishitetsu Grand Hotel.Thank you for taking time out of your busy schedule to give us your review.We will continue to do our best to meet your expectations.We look forward to welcoming you again.Thank you very much for your kind review.

8/10 Good

Nicolas

Stayed 3 nights in Dec 2023
Response from Nishitetsu Grand Hotel Front Taguchi on 12 Jan 2024
Thank you for choosing Nishitetsu Grand Hotel.We are very pleased to receive the highest evaluation.Thank you again for choosing our traditional hotel, which has been in operation for over 50 years, in the heart of Tenjin, the downtown area of Fukuoka.We sincerely look forward to welcoming you again.Thank you very much for your kind review.

10/10 Excellent

Hannah

Stayed 1 night in Dec 2023
Response from Nishitetsu Grand Hotel Front Taguchi on 22 Jan 2024
Thank you very much for staying at Nishitetsu Grand Hotel.Thank you again for your highest evaluation.We will continue to strive for even more satisfactory service to live up to this evaluation.We look forward to welcoming you again.Thank you very much for your kind review.