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"Our stay was wonderful. We felt so welcome. The pension was very clean and comfortable. The owner was fantastic. She made us a wonderful breakfast. We left there knowing we will surely return again!!!"

"玄関を入ると、犬用の足拭きのタオルが用意してありました。 "

"Cabin is nice and clean, comes with well and full equipped kitchen. Easy check-in with email sent by 1500hrs sharp. As it is winter during our visit, many shops and restaurants weren’t open for business. So getting food from restaurants was almost impossible. But overall we had a good time chilling in the cabin, overlooking Lake Shirakaba. "

"They don't speak much English but tried their best to communicate via Google translate, very helpful and friendly service."

"Close to highway and many good restaurants nearby"

"Standard business hotel, simple and not expensive."

"We were made to feel so welcome here and would love to stay again. The hosts were wonderful, so friendly and made this an unforgettable stay in an incredibly beautiful location. Would highly recommend!"

"蓼科湖を眺めながらの美味しい朝食が最高でした。"

"700wの電子レンジがあって便利でした。"

"Comfortable hotel in a stunning location The outdoor onsen was very nice "

"Average hotel with good staff but very overpriced for what it offers."

"The perfect Ryokan! I will return! "

"An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids."

"Very friendly and accommodating hosts. They prepared us an amazing 4 course meal for dinner and a beautiful breakfast. We played games after dinner and they helped with suggestions about what to do in the area. "

"The owner who was only the other person there was very kind and drove me up to the bus stop with my heavy luggage in very snowy, icy conditions, beautiful views, winter wonderland of snow and ice. incredible views."

"good"

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"The hotel is well located at lake front, although our room was on the lower floor and the view was a bit blocked by the fence outside the windows. The staff were extremely helpful and the one served us could speak English. The food was good.The private bath (fee required) inside the public bath has half glass walls so not so private except exclusive use of the facility .Given the price we paid included a free tour of the shrines, we considered it's value for money."

"前日に別の場所に泊まりここは2泊目です。前泊の長所をそれぞれ足せば良かったのですが、歯ブラシが無いのとWi-Fiが非常に繋がりにくい(前泊はOK) 逆に前泊はドライヤー無し、タオル無しとそれぞれ足りないものが違い、残念です"