No radiators were working, instead 1 electric heater in the bedroom. The bathroom was freezing and the towels damp. Cooked breakfast was only available between 9.30-10.30am, no good for early ferry users!! Cereals, yoghurt and biscuits were provided instead in a hamper in your room with no table! No working light in entrance to room. Not really impressed and the steep stairs was not good! Would not stay again and imo was over priced!