COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Customs House Hotel

Photo gallery for Customs House Hotel

Featured image
Terrace/patio
Desk, rollaway beds, free WiFi
Desk, rollaway beds, free WiFi
Desk, rollaway beds, free WiFi

Overview of Customs House Hotel

Customs House Hotel

2.5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Restaurant
  • Bar
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing
  • Temperature checks
1 Murray Street, Hobart, TAS, 7000

Explore the area

  • Popular LocationSalamanca Market4 min walk
  • Popular LocationSalamanca Place5 min walk
  • Popular LocationConstitution Dock6 min walk
  • AirportHobart, TAS (HBA-Hobart Intl.)15 min drive

Choose dates to view prices

About this area

Hobart

Located in Hobart's Hobart Central Business District neighbourhood, Customs House Hotel is in the city centre and on the waterfront. Cascade Brewery and Richmond Bridge are local landmarks, and some of the area's activities can be experienced at Hobart Cruise Terminal and Mona Ferry Terminal. Maritime Museum of Tasmania and Tasmanian Museum and Art Gallery are also worth visiting.

What's nearby

  • Brooke Street Pier - 2 min walk
  • Salamanca Market - 4 min walk
  • Franklin Square - 4 min walk
  • Salamanca Place - 5 min walk
  • Constitution Dock - 6 min walk

Getting around

  • Tasmanian Transport Museum Station - 15 min drive
  • Hobart International Airport (HBA) - 15 min drive

Restaurants

  • Customs House Restaurant — 1 min walk
  • Vue Bar — 1 min walk
  • The Glass House - 3 min walk
  • Irish Murphy's - 3 min walk
  • Fish Frenzy - 3 min walk

About this property

Customs House Hotel

Historic Hobart hotel in Hobart Central Business District, walk to Salamanca Market
A restaurant, a bar/lounge and dry cleaning are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, multilingual staff and ATM/banking services are on-site. All 30 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and TVs. Hairdryers, showers and desks are among the other amenities that guests will find.
Customs House Hotel offers 30 forms of accommodation with a hairdryer and free toiletries. This Hobart hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in September 2016.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar

Family friendly

  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Japanese
  • Korean
  • Spanish

More

  • Renovated guest rooms – September 2016
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 7 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:30 PM) and Sunday - Sunday (7:00 AM - 3:00 PM)
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 257 out of 640 reviews
5 - Excellent 40%
Rating 4 - Good. 277 out of 640 reviews
4 - Good 43%
Rating 3 - Okay. 76 out of 640 reviews
3 - Okay 12%
Rating 2 - Poor. 17 out of 640 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 640 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy access to markets and waterfront.
Stayed 2 nights in Mar 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean, neat and comfortable. Location is excellent as it is close to shops and eateries.
Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our accommodation was lovely. Very spacious. Will stay there again definitely
Stayed 4 nights in Mar 2021

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean spacious room in a fantastic location. Breakfast included was really good. The raised en-suite was a little strange but still very clean.
Stayed 1 night in Mar 2021

3/5 Okay

Liked: Cleanliness, staff & service
Pub atmosphere/ noise from street/ no a/c in room/ no proper ventilation
Stayed 2 nights in Feb 2021