Customs House Hotel

Photo gallery for Customs House Hotel

Primary image
Terrace/patio
Desk, rollaway beds, free WiFi
Desk, rollaway beds, free WiFi
Desk, rollaway beds, free WiFi

Overview of Customs House Hotel

Customs House Hotel

2.5 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Restaurant
  • Bar
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing
  • Temperature checks
  • Sheets and towels washed at 60°C
Map
1 Murray Street, Hobart, TAS, 7000

Explore the area

  • Popular LocationSalamanca Market4 min walk
  • Popular LocationSalamanca Place5 min walk
  • Popular LocationConstitution Dock6 min walk
  • AirportHobart, TAS (HBA-Hobart Intl.)15 min drive

Choose dates to view prices

About this area

Hobart

Customs House Hotel is located in Hobart Central Business District, a neighbourhood in Hobart, and is in the entertainment district and on the waterfront. Travellers who have shopping on the agenda can visit Salamanca Market and Salamanca Place. Maritime Museum of Tasmania and Tasmanian Museum and Art Gallery are also worth visiting.

What's nearby

  • Brooke Street Pier - 2 min walk
  • Salamanca Market - 4 min walk
  • Franklin Square - 4 min walk
  • Salamanca Place - 5 min walk
  • Constitution Dock - 6 min walk

Getting around

  • Tasmanian Transport Museum Station - 15 min drive
  • Hobart International Airport (HBA) - 15 min drive

Restaurants

  • Irish Murphy's - 3 min walk
  • Retro Cafe - 3 min walk
  • Jack Greene - 3 min walk
  • Cargo Bar Lounge - 4 min walk
  • Grape Bar - 4 min walk

About this property

Customs House Hotel

Historic Hobart hotel in Hobart Central Business District, walk to Salamanca Market
A restaurant, a bar/lounge and dry cleaning are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, multilingual staff and ATM/banking services are on-site.
Customs House Hotel offers 30 accommodations with a hairdryer and free toiletries. This Hobart hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in September 2016.

Languages spoken

English, French, Japanese, Korean, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

More

  • Renovated guest rooms – September 2016
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 7 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:30 PM) and Sunday - Sunday (7:00 AM - 3:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 264 out of 652 reviews
5 - Excellent 40%
Rating 4 - Good. 280 out of 652 reviews
4 - Good 43%
Rating 3 - Okay. 76 out of 652 reviews
3 - Okay 12%
Rating 2 - Poor. 19 out of 652 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 652 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

3.8/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
historic atmosphere with modern upgrades situated in a great central location within easy walking distance to everything. Breakfast option great. On floor breakfast service staff member excellent.
Stayed 3 nights in Mar 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Treat yourself!
The Court House is always excellent!
Stayed 1 night in Feb 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Accommodation
Fantastic place to stay. Rooms were great. Nice and big and very clean. Staff were always very courteous and friendly and nothing was too much trouble. Location is perfect. Would definitely chose to stay here next time.
Stayed 4 nights in Feb 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Customs House is a gorgeous old building situated perfectly for a stay in Hobart. Their in house restaurant was lovely, we were only staying one night and decided to eat at the restaurant after exploring several other options outside, we are glad we decided to eat there (food and ambience was excellent and staff were very attentive and knowledgeable); breakfast, which was included in our stay was at the same restaurant and it too was excellent. Our room was large (we had a king bed waterfront facing) and it was super clean, bed was comfy, lovely view. Though there was a lift to the second floor, you will still need to manage your suitcases up a few small stairs as the design of the hotel works with the age of the building (1846 I think). Overall, we were very happy, we would definitely book another stay here for its central location, value for money and lovely restaurant.
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good size for 2 Adults & 2 Kids, food in restaurant was amazing
Stayed 4 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value highly recommend. The breakfast was excellent.
Stayed 1 night in Jul 2021

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the waterfront
Stayed 1 night in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were woken up very early by a truck emptying dust bins and traffic noise.
Stayed 1 night in May 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old property in a great location. Staff were friendly and meals were superb.
Stayed 1 night in Jun 2021