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Customs House Hotel

2.5 out of 5

Overview of Customs House Hotel

Photo gallery

Featured image
Terrace/patio
Desk, rollaway beds, free WiFi
Desk, rollaway beds, free WiFi
Desk, rollaway beds, free WiFi

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Restaurant
  • Bar
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing
  • Temperature checks

Explore the area

    Popular LocationBrooke Street Pier2 min walk
    Popular LocationSalamanca Market4 min walk
    Popular LocationFranklin Square4 min walk
    AirportHobart, TAS (HBA-Hobart Intl.)15 min drive

Choose dates to view prices

  • Standard Queen Room

    Photos of Standard Queen Room

    10+ View all photos.
    5/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Queen Room

  • Waterfront Studio Room

    Photos of Waterfront Studio Room

    10+ View all photos.
    5/5 guest room rating

    Room amenities

    • 26 sq m
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsWaterfront Studio Room

  • Queen Above Bar

    Photos of Queen Above Bar

    7+ View all photos.
    5/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsQueen Above Bar

  • Standard Twin Room

    Photos of Standard Twin Room

    5+ View all photos.
    4.5/5 guest room rating

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 3
    • 1 Queen Bed and 1 Single Bed
    More detailsStandard Twin Room

  • Quadruple Room

    Photos of Quadruple Room

    6+ View all photos.
    5/5 guest room rating

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 5
    • 1 Queen Bed and 3 Single Beds
    More detailsQuadruple Room

  • Superior King Standard

    Photos of Superior King Standard

    6+ View all photos.
    5/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior King Standard

  • Waterfront Twin Room

    Photos of Waterfront Twin Room

    9+ View all photos.
    5/5 guest room rating

    Room amenities

    • 24 sq m
    • Ocean view
    • Sleeps 3
    • 1 King Bed and 1 Single Bed
    More detailsWaterfront Twin Room

  • Superior Waterfront King Room

    Photos of Superior Waterfront King Room

    13+ View all photos.
    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More detailsSuperior Waterfront King Room

  • Waterfront King

    Photos of Waterfront King

    8+ View all photos.
    4.7/5 guest room rating

    Room amenities

    • 24 sq m
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsWaterfront King

About this area

Hobart

Located in Hobart's Hobart Central Business District neighbourhood, Customs House Hotel is in the city centre and on the waterfront. Cascade Brewery and Richmond Bridge are local landmarks, and some of the area's activities can be experienced at Hobart Cruise Terminal and Mona Ferry Terminal. Maritime Museum of Tasmania and Tasmanian Museum and Art Gallery are also worth visiting.
View map
Map
Popular Location

What's nearby

  • Brooke Street Pier - 2 min walk
  • Hobart Function and Conference Centre - 3 min walk
  • Salamanca Market - 4 min walk
  • Franklin Square - 4 min walk
  • Lark Distillery - 4 min walk

Getting around

  • Tasmanian Transport Museum Station - 15 min drive
  • AirportHobart, TAS (HBA-Hobart Intl.) - 15 min drive

Restaurants

  • Customs House Restaurant — 1 min walk
  • Vue Bar — 1 min walk
  • The Lark Distillery - 3 min walk
  • Maldini Café Restaurant - 4 min walk
  • Cargo Bar Lounge - 4 min walk

About this property

Customs House Hotel

Historic Hobart hotel in Hobart Central Business District, walk to Salamanca Market
A restaurant, a bar/lounge and dry cleaning are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, multilingual staff and ATM/banking services are on-site. All 30 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and TVs. Hairdryers, showers and desks are among the other amenities that guests will find.
Customs House Hotel offers 30 forms of accommodation with a hairdryer and free toiletries. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in September 2016.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Japanese
  • Korean
  • Spanish

More

  • Renovated guest rooms – September 2016
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk

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Washer and dryer
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Family-friendly
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2 star
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Free WiFi
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Policies

Check-in

Check-in from 2:00 PM - 7 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:30 PM) and Sunday - Sunday (7:00 AM - 3:00 PM)
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Please note that check-in is not possible after midnight.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Frequently asked questions

Can I cancel my reservation for free at Customs House Hotel and receive a full refund?
Yes, Customs House Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Customs House Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Customs House Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Customs House Hotel?
Customs House Hotel doesn't offer parking.
What time is check-in at Customs House Hotel?
Check-in is from 2:00 PM - 7 PM. Late check-in is available during limited hours.
What time is check-out at Customs House Hotel?
Checkout is at 10 AM.
Where is Customs House Hotel located?
Located in Hobart Central Business District, this historic hotel is within a 5-minute walk of Parliament House, Salamanca Market, and Salamanca Place. Hobart Cruise Terminal and Wrest Point Casino are also within 2 miles (3 km).
4.2
Very good
5 - Excellent
257
4 - Good
282
3 - Okay
75
2 - Poor
17
1 - Terrible
13

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

3.8/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Position was perfect but no onsite car parking. Breakfast was good so was all service personal we encountered.
Stayed 2 nights in Mar 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
We enjoyed our week at the Customs House Hotel. Perfect location for restaurants, tours, shops, super market. The only drawback was stairs were involved no matter what floor you were on. The breakfast included with our reservation was a good variety off the menu. The hotel has both bar and restaurant that worked for us. All in all a super week.
Stayed 7 nights in Mar 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Perfect location on waterfront, minutes to markets. Lovely staff and service. Great dining options and coffee. Make sure you book your parking early. Would get 5* but seriously, something needs to be done about the awful toilet paper. We went and bought our own!
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building with very helpful staff & close to everything would definitely stay there again
Stayed 2 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
So convenient
Such a great location. Close to harbour, market, buses and tons of restauants. This is an old hotel, but kept fairly well. They are trying to maintain the heritage here, but a few things could use a little help. Rooms were spacious, beds very soft. Nuri was very helpful. Food here was excellent!
Stayed 2 nights in Mar 2020

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