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Quality Inn Florence Muscle Shoals

2.5 star property
Travelers start their day with a complimentary breakfast before catching up on emails with fast WiFi, then cool off with a swim in the seasonal pool

Choose dates to view prices

The Quality Inn Florence Muscle Shoals is centrally located, offering guests a free breakfast buffet daily. Amenities include laundry facilities, a seasonal outdoor pool, a fitness center, and high-speed WiFi. The helpful staff ensures visitors feel comfortable.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

About the area

Located in Florence, Quality Inn Florence Muscle Shoals is in the city centre. Larimore Home and Kennedy-Douglass Center for the Arts are local landmarks, and some of the area's activities can be experienced at Blackberry Trail Golf Course and Cox Creek Tennis Center. Looking to enjoy an event or a game while in town? See what's happening at Tom Braly Stadium or Flowers Hall. Visit our Florence travel guide
Map
150 Etta Gray Drive, Florence, AL, 35630

What's nearby

  • landscape photo of Wilson Dam near Florence, Alabama
    Wilson Lake
    3 min drive - 3.9 km
  • Regency Square Mall
    13 min walk - 1.1 km
  • Deibert Park
    2 min drive - 2.2 km
  • North Alabama Medical Center
    5 min drive - 5.6 km
  • University of North Alabama
    7 min drive - 7.6 km

Getting around

  • Huntsville International Airport (HSV)
    66 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • Scooter's Coffee
    7 min walk
  • Panera Bread
    18 min walk
  • Texas Roadhouse
    3 min drive
  • Cracker Barrel
    11 min walk

About this property

Quality Inn Florence Muscle Shoals

Hotel in the city centre
Take advantage of a free breakfast buffet, laundry facilities and a gym at Quality Inn Florence Muscle Shoals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Additional perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, free newspapers and coffee/tea in reception
  • A 24-hour front desk, smoke-free property and a front desk safe
  • Guest reviews say good things about the helpful staff
Room features
All rooms are individually furnished, and include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and fridges

Similar properties

Lobby
Baymont by Wyndham Florence/Muscle Shoals
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
7.2 out of 10, Good, 907 reviews
The price is AU$120
includes taxes & fees
9 Mar - 10 Mar
Baymont by Wyndham Florence/Muscle Shoals
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 7 kg per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night.
Cots (infant beds) are available for USD 20 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 03 May to 08 October
Pool access available from 9:00 AM to 10 PM

Property is also known as

Quality Florence
Quality Inn Florence
Quality Inn & Suites Civic Hotel Florence
Florence Quality Inn
Quality Inn And Suites Civic Center
Quality Inn Civic Center
Quality Florence Muscle Shoals
Quality Inn Florence Muscle Shoals Hotel
Quality Inn Florence Muscle Shoals Florence
Quality Inn Florence Muscle Shoals Hotel Florence

Frequently asked questions

Does Quality Inn Florence Muscle Shoals have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 10 PM.

Is Quality Inn Florence Muscle Shoals pet-friendly?

Yes, Quality Inn Florence Muscle Shoals allows pets (limit 2 total) with a maximum weight of up to 7 kg per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Florence Muscle Shoals?

Self-parking is free at this property.

What time is check-in at Quality Inn Florence Muscle Shoals?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Quality Inn Florence Muscle Shoals?

Checkout is at 11 AM.

Where is Quality Inn Florence Muscle Shoals located?

Located in the heart of Florence, this hotel is within 2 miles (3 km) of Regency Square Mall, Deibert Park and Tennessee River. Children's Museum of the Shoals and River Heritage Park are also within 3 miles (5 km).

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Reviews

Quality Inn Florence Muscle Shoals Reviews

7.0

Good

6.8

Cleanliness

8.2

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 86 out of 353 reviews
Rating 8 - Good. 116 out of 353 reviews
Rating 6 - Okay. 63 out of 353 reviews
Rating 4 - Poor. 45 out of 353 reviews
Rating 2 - Terrible. 43 out of 353 reviews

Reviews

4/10 Poor

Brett

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean, number of things broken in the room, lamp bases were rusted. Breakfast was not good, fruit bowl had two apples that looked like they had been there for a week. Didn't rate terrible because the shower was hot and bed was comfortable, but outside of that, probably 2nd worst hotel i have stayed in.
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were super nice and friendly!
Stayed 2 nights in May 2024

8/10 Good

LaShaundra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and convenient location for the conference that I attended.
Stayed 3 nights in Oct 2023

8/10 Good

Jerry

I enjoyed my stay. The hotel is pet-friendly, and the staff were accommodating.
Stayed 3 nights in Sep 2023

6/10 Okay

Steve

Disliked: Amenities, property conditions & facilities
the bed was very comfortable
Stayed 1 night in Nov 2023

8/10 Good

Luke

Liked: Staff & service, property conditions & facilities, room comfort

Worth the money.

Staff was super friendly and property was clean. Sofa was stained and worn but overall room was nice. The bed and bedding was clean and comfortable. The breakfast was typical of most hotels but fresh and delicious. Will he staying again in the future.
Stayed 1 night in Aug 2024

6/10 Okay

Tabatha

Liked: Staff & service, amenities
Staff was very nice. Room needed vacuuming and bathroom needed swept and the toilet wasn’t clean on the outside of the seat. The rest of the room was okay though.
Stayed 3 nights in Aug 2023

2/10 Terrible

Loren

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front staff desk are wonderful. The building and rooms are filthy. There was mold in the bathroom. The floor boards are caked with grime. We don’t feel like we could shower. The headboards were wiped down with dirty rags. The door stopper was falling out of the wall and exposing far too many nails. There was trash in the room when we arrived. The hallways were filled with cigarette smoke. The breakfast was served from a warm fridge and a steam plate that warming. We took pictures and put them on Google reviews for the hotel.
Stayed 2 nights in Nov 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely awful

The Quality Inn Florence/Muscle Shoals was probably the second worst hotel I've ever stayed in, losing the absolute worst to the meth-infused place with the busted door I once found myself in. Where to start? Perhaps with the front desk staff, who were all very nice and did their best to address concerns. There were just too many to address. First, the place is dingy, outdated and filthy. There are stains on the carpets and sticky uncleaned spills on the linoleum floors. It is incredibly unkempt. When I went to let myself into the first room I stayed in, Room 123, there was a pair of unknown shoes in the corner by the door, the sofa sagged and had hideous scary stains, black on the seats and white and crusty on the arm. The desk chair had large pieces of the plastic covering worn away, exposing bare foam. The bathroom door had a big spill of something dark dried on it. There was grime on the floor of the bathroom and someone's hair in the sink, which was cracked. It was ghastly. It was also very loud, with people hanging out in the hallway (which smelled of marijuana) and in the parking lot outside of my room. Had I not been exhausted I would have asked to be moved, but I waited until the next day, when the nice front desk lady moved me to the second floor, Room 201. It was somewhat cleaner, but the recliner was again stained, the bathroom light flickered, the faucet dripped all night and the bed was very uncomfortable. The breakfast was inedible.
Stayed 5 nights in Mar 2024

10/10 Excellent

Randolph

Liked: Amenities
I did not use the pool.
Stayed 1 night in Nov 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdoor, not in use
Stayed 2 nights in Oct 2025

4/10 Poor

Edmund

The counter around the same no was dirty. Also sheets had stains
Stayed 1 night in Oct 2025

2/10 Terrible

Matt

Disliked: Cleanliness, property conditions & facilities
Overall the convenience of the location from my work made it comfortable; however, it was dirty, turn down service was terrible and the place had an odor of cigarettes and cigars:
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again

Good, quiet, clean hotel
Stayed 1 night in Sep 2022

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Good value for the price. I will stay there again soon.
Stayed 4 nights in Jun 2024

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely dirty, appeared to be black mold on ceiling of bathroom, very must smelling, dirty carpets, dirty tub, and door lock didn’t work. Outdoor pool was green, huge stains on hallway carpet.
Stayed 1 night in Sep 2025

4/10 Poor

Myra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and bathroom were dirty. The furniture was banged up and scratched. The walls were dirty. The ceiling was stained. The baseboards were caked with dirt and dust. I asked for another room. It wasn’t much better and the basin in that bathroom was cracked.
Bathroom
Bathroom
Ceiling
Ceiling
Stayed 2 nights in Aug 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facilities were amazing. Highly recommend
Stayed 2 nights in Mar 2023

2/10 Terrible

Charles

Disliked: Cleanliness, property conditions & facilities
I want my money back. We checked it. The room was disgusting, dirty and the place smelled we ended up at the place next door
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality inn review September 23

A decent place to stay in Florence without an outrageous price in a very good area. I’ve stayed here multiple times.
Stayed 1 night in Sep 2023

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities
room had cigarette smell
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Couch and comforter had large stains
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Everything was fine and we had a good time.
Stayed 1 night in Oct 2022

8/10 Good

Joshue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Aug 2023

6/10 Okay

Laura

Disliked: Staff & service, amenities, property conditions & facilities
Bed and room was comfortable. Staff could have been friendlier.
Stayed 3 nights in Jul 2022