Fallsview Boulevard Holidays from AU$2,313

Customer service was exceptional. We stayed for our 20th anniversary. When they found out that our room was originally looking out to another wall, they kindly upgraded us to the 6th floor with a very nice view. They even put out heart shaped towels and balloons to celebrate. Building is outdated and needs updating.

Paying for parking was a surprise add on. The shower was amazingly strong and refreshing. A nice surprise after driving all day.

The location was great. We were able to walk to the "falls" easily. The elevator was slow.

When we went into our room the air conditioning was off. Hot. The ice bucket did not have a lid and the toilet was running. Had to wiggle the handle or take the lid off to push down the rubber value. We received a new ice bucket and maintenance came and looked at the toilet and when left still was doing this. Pricey for this hotel. When walking past the pool the chlorine smell was overpowering. Did put hold on my visa and says hold will not come off for 5 days. Not impressed. Will not stay here again.

I technically didn’t stay at the hotel because we were transferred to embassy suits, but Wyndham gave us free vouchers and stuff so that was great!!