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"The staff we met were all helpfull and changed us to a better room which suited our needs but was suprised to hear no lift available and for 3 months would have been helpfull to know this in advance either in email or on their website for all visitors to know but we had our bags taken up for us and down thankfully the room was clean and huge bed all you needed in the room robes not slippers and drinks pepsi and fridge . very central to all and train station enjoyable stay "

"All very good, one minor complaint which didn't worry us but I notified staff. I must have left some crumbs on the tea making table which attracted ants."

"The staff were warm, friendly and super helpful. Room was immaculate! Wine was wonderful! Room service amazing and the pool just made our morning!"

"Good breakfast selection. Restaurant evening menu is limited "

"The staff here are super helpful, welcoming and unflappable. Overall the stay was pleasant and good value for money."

"Would not describe the as a Hotel,no human check in ,room and hotel nothing like the websire, breakfast and bar ,restaurant were an option when we booked but was later ammended Except breakfast still advertised that morning but wasn't available, No public area to sit,no bar open even though they advertised beer garden ,very dull place,we stayed 20 mins then left ,will be contacting hotel for refund "

"Lovely staff and breakfast. The room itself was good but cleanliness could be improved. Mould around shower and hairs on floors esp in corners with dust. Glass doors covered in bird poo. Comfortable bed but lumpy pillows. Very lively hotel in the centre of Exeter so do take earplugs if you want a quiet nights sleep. "

"Stayed one night for music event nearby. Location perfect for walking into city centre & train station. Very clean, food good, beds super comfy. Kettle, tea, coffee & towels all available to use in our room. Staff very friendly & attentive. Parking at rear was FOC - nice perk! Very quiet at night - our room was at rear. After returning from our gig on a cold wet April night, it was so so nice to open the front door and the central heating had been put on. 😊"

"The hotel is in a very convenient location close to the city centre and cathedral. It is a historic building but we stayed in the fairly modern extension, which was a nice, spacious room with good facilities for tea and coffee etc. Breakfast was plentiful and you could order from a good range of cooked options including full English. Staff were friendly and helpful."