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"Bbb"

"Basically I'd booked a double room and when checking in, was told there was only twin rooms available. Had I been told this before the cancellation window closed I would have cancelled and booked elsewhere. I had no choice but to accept the room otherwise I'd lose my money, which is hardly fair. I slept far worse in a single bed than I would have done in a double."

"Central location with local choice of eateries. Spotlessly clean, just creaky floorboards due to the age of the building. "

"Lovely hotel. Family room was great, especially for our dog. Pool and steam room were great."

"The receptionist was so helpful and kind to respond to my query about the hairdryer and came promptly to my room to help me find it and was very gracious when I realised it had been there the whole time in a black bag on the hanger and I totally missed that! The room was clean and spacious, the bed was comfortable and I had the best shower. The breakfast was great with a wide selection of food and hot drinks. It was in a good location for the conference I attended at the St Thomas centre next to the cathedral. "

"Easy parking, very modern and clean rooms "

"Lovely room, great variety of food for breakfast. Staff very friendly and helpful."

"Great facilities, lovely room, great location. Really enjoyed it. "

"Clean room - if not a little small - good amenities. Banged my head twice on the low door opening to the toilet."