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"We love Eureka Springs and we were so excited to stay at the Basin Hotel. Every single staff member we interacted with were unbelievably kind and fun. We even had the surprise of having an upgraded room. Of course this is an old building, but the cleanliness was up to par. We loved grabbing a couple drinks at the bar and hanging out in the game room, it was a blast. Although we enjoyed doing our fair share of walking around town, having access to the shuttle service was such a huge benefit, that alone would make me book again. "

"Cabin was clean and cozy. Had everything in the kitchen to cook and eat with. Great view of the lake."

"Very fun experience and the host was a pleasure to work with! I would give it 10 stars if I could. We will definitely be back! "

"Good stay"

"Charming place, town, and location!!! I’d love to visit, again!"

"We were impressed by the customer service. Our room was not ready when we arrived so we were offered to upgrade for free. We had a beautiful view, comfortable bed, and plenty of amenities. We will definitely return."

"Great room. Great restaurant in hotel."

"The room was spotless. It had to everything you need. The staff was so very kind. Very courteous. The Breakfast had Alot of options and free refills on coffee. I will most definitely go back. I was very pleased and reasonably priced."

"Room was very clean. Great experience! "