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"Very friendly front desk - we are English speaking only and they went the extra mile to make sure they communicated with us. Walkable to the beach and views of the river were beautiful. Bed was very comfortable and night time was very quiet. Great food and drink options in the cafe. Just a great place to stay"

"It was my second stay with this hotel. This time, the coffee machine was out of order ( they said they will fix it next day )and the scale was also not working which was not fixed even in next day. Floor towel was missing when checked in in the first day. Ali, the staff who was always very helpful, sent to the room swiftly."

"Great property centrally located in old town, clean tidy and pleasant reception staff"

"Great room, really clean, comfortable beds. Very easy to access and good communication. Only skight downside was that it was a little noisy, both from the corridor and from the street. However, location was great and would recommend"

"The hotel is a wonderful diamond. Beautiful, comfortable, well-appointed, clean and conveniently located. The Staff is efficient, professional, helpful, courteous and genuinely engaging. The room was immaculate, serene, relaxing and pleasurable. "

"Beautiful, comfortable hotel. Check in was fast and efficient and staff were so welcoming and friendly. Very convenient location that is walkable to everything"

"Among the best locations in Bilbao with walking distance to the main attraction sites. The room is clean and comfortable. We also like the lobby to relax in the evening. Staff are extremely nice and accommodating to our requests (for early check-in and late check-out). The breakfast comes and a good variety of options. "

"I had an excellent stay! Everything was spotless — the rooms, bathrooms, and common areas were incredibly clean and well-maintained. The staff deserves special mention for their kindness and great disposition; they were always attentive, friendly, and ready to help with anything I needed. The location couldn’t be better — close to the main attractions, restaurants, and public transport, which made getting around super easy. I highly recommend this hotel for anyone looking for comfort, great...

"Emplacement front de mer exceptionnel établissement neuf personnel agréable et serviable Je recommande sans hésitation"

"So large! Huge and spacious. Had everything we needed. Sadly I did wake up a number of times hearing other bedrooms. Staff at the front desk was lovely. "

"Would return to the same hotel because it was so walkable, close to the old center and relatively quiet even in the middle of the center. Didn't open the windows and balcony doors, so it must be the good sound proofing of the doors. Reception was very friendly and helpful. Room was spacious and airy. Furnished quite sparsely but the price was reasonable. "

"Excellent location Great beds Clean hotel "

"Clean, tidy, and spacious room. Friendly staff and great location. Really recommend"

" Very cleaned, staff friendly. Good location "