Encanterra Hotels, San Tan Valley

"Only thing is their breakfast could use some warm/hot items"

"Everything was just right, from friendly staff to a lovely, very clean, room! We went to another Holiday Inn Express the next night and that one was wonderful, too. "

"Quick stay, appreciated the early breakfast and EV charger. "

"The stuff is good and the management good .. keep it up . Thanks"

"The hotel is in desperate need of updating. It felt dirty and smelled old. Our room smelled very strongly of cigarette smoke and unfortunately there were no other rooms available. The man at the front desk did try to find us a different room but the only other option smelled worse. I would not stay here again unless some serious remodeling was done. "

"Nice place"

"location is easy to access"

"The room was clean and the bed comfortable. The staff was not helpful when we tried to check in early even though the hotel was not full, we arrived at 12pm and had to wait until 3pm without a car. The nearest mall with restaurants is close to 2 miles away which required us to take an uber to shuttle back and forth for lunch and dinner. The biggest disappointment were the breakfast and the breakfast area. There was no fresh fruit, only packaged cereal and yoghurt. For the cereal there were no bowls offered, it had to be eaten out of coffee cup. And there was only 1 chair to use in the breakfast room, so everyone had to stand while eating. I expected more from "breakfast included"."

"Staff was super friendly and helpful. I really appreciated the gluten free bagels at breakfast!"