Tru by Hilton Gilbert

Photo gallery for Tru by Hilton Gilbert

Featured image
Outdoor pool
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Tru by Hilton Gilbert

Tru by Hilton Gilbert

2.5 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
1950 S Santan Village Parkway, Gilbert, AZ, 85295

Explore the area

  • Popular LocationSanTan Village14 min walk
  • Popular LocationSanTan Village Marketplace2 min drive
  • Popular LocationAZ Ice3 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)30 min drive

Choose dates to view prices

About this area

Gilbert

Located in Gilbert, Tru by Hilton Gilbert is in the suburbs. SanTan Village and Superstition Springs Center are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Golfland Sunsplash. Looking to enjoy an event or a match while in town? See what's going on at Hohokam Stadium.

What's nearby

  • SanTan Village - 14 min walk
  • SanTan Village Marketplace - 2 min drive
  • AZ Ice - 3 min drive
  • Mercy Gilbert Medical Center - 4 min drive
  • Higley Center for the Performing Arts - 7 min drive

Getting around

  • Superstition Springs Transit Center - 13 min drive
  • Sky Harbor International Airport (PHX) - 30 min drive

Restaurants

  • Grimaldi's Pizzeria - 9 min walk
  • Brio - 12 min walk
  • Blue Wasabi - 12 min walk
  • The Keg - 14 min walk
  • In-N-Out Burger - 17 min walk

About this property

Tru by Hilton Gilbert

Suburban hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area. All 98 rooms offer free WiFi, fridges and flat-screen TVs with cable channels. Other amenities available to guests include hairdryers, safes and ironing boards.
Tru by Hilton Gilbert offers 98 forms of air-conditioned accommodation with a safe and a hairdryer. 55-inch Flat-screen televisions come with premium cable channels.

This Gilbert hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Outdoor pool

Family friendly

  • Arcade/games room
  • Children's games
  • Cots/infant beds (surcharge)
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50, per accommodation, per stay, plus a deposit of USD 50.00 per stay
Up to 50 lbs/23 kg
Pets cannot be left unattended
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

TRU Hilton Gilbert Property
Tru Hilton Gilbert Hotel
Tru Hilton Gilbert
Hotel Tru by Hilton Gilbert Gilbert
Gilbert Tru by Hilton Gilbert Hotel
Hotel Tru by Hilton Gilbert
Tru by Hilton Gilbert Gilbert
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Gilbert Hotel
Tru by Hilton Gilbert Gilbert
Tru by Hilton Gilbert Hotel Gilbert

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 360 out of 672 reviews
5 - Excellent 54%
Rating 4 - Good. 181 out of 672 reviews
4 - Good 27%
Rating 3 - Okay. 70 out of 672 reviews
3 - Okay 10%
Rating 2 - Poor. 30 out of 672 reviews
2 - Poor 4%
Rating 1 - Terrible. 31 out of 672 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the minimal design. Clean and simple yet tastefully decorated. The bed was very comfortable and the breakfast was good too.
Stayed 1 night in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Dec 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Not crowded and staff was friendly. Fan in room first night was terribly loud. Moved next day and much better. However, chain on blackout shade was broken so couldn't raise shade. Requested it be repaired but it didn't happen. Extra pillows didn't have cases on them.
Stayed 3 nights in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night before we moved into our winter rental. Staff was super friendly, hotel was clean and breakfast was hot and plentiful. We had bikes and the staff was very helpful in finding us a place to store them for the night.
Stayed 1 night in Dec 2021

3/5 Okay

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I liked the overall look or design of this hotel.
Stayed 1 night in Dec 2021